the wifi was really good

room was nice and spacious, the beds were super comfy and there s tons of free parking

there's lots of parking, including out back where larger units like truck and trailer can park

outside of building and parking lacks curbside appeal

bed was awesome, there was a band playing on friday and saturday and the bar was cool

the pool needs a good cleaning!

also the pool could open a bit

kids waiting in the car impatiently

pool and water slide were amazing and

we were just hoping for a little more freedom of allowing the kids to swim longer while we ordering and getting food to the

very friendly staff very clean and the bar staff ene out of there way to bring me food

the room, breakfast, pool were all amazing. i was very impressed.

the omelet bar in the morning was also fantastic

there were laundry facilities on our floor which was a plus

close to casino

i really like that the casino is in the same complex and two great restaurants

was a really nice room at a great price, really convenient being attached to the casino and the players lounge made it even nicer having a nice quite area to relax and play, the

casino beside it

parking was easy and convenient. seen security often

casino sucked!!

hotel is attached to a bar and vlt gambling lounge, which gives an atmosphere that isn't the greatest

i didnt like the fact that the bar and vendor closed early on a sunday

it had a bar in the hotel.

to get ice you need to go to the bar next door

we arrived around noon and there was already drunken riffraff hanging around because there’s a bar there too

was good. noise with kids screaming until having breakfast..

like the location, my kids enjoy the pool and i like that it's not too big of a hotel so it's easy to get to your room

nice kids pool area and great amenities all within the hotel

the restaurant food was pretty good and the casino lounge was fun

wouldn't have minded if my kids weren't present

convenient location, good value and good pool for the kids

it was right beside the bar and the door to come into the rooms

the air temperature inside the pool area is a bit cold

good size rooms with lots of amenities close by (casino attached restaurants pool

the pool was shut down a few times for maintenance and the hot tub was luke warm never hot.

room service was a bit pricey

restrictions like: no room service,main restaurant was closed parking cost was not reasonable for a paying guest,no robes

the staff were nice gym was nice

plus the nice swimming pool on the 10th floor with a wonderful view of

salt pool and extra helpful staff.

gym saunaright down town bus stop right across the streetloved the staff polite friendly

they accommodated my request for early check in with no issues and the room was very clean

location, parkade, restaurant and bar was a great plus for us.

gym way too warm.

restaurant, no vending machines, homeless vagrants outside exits, laundry services were broken, gym fitness centre unavailable, fire alarms tripped and no fires, garbages no emptied, rooms no

we used the fitness centre, it was clean, well lit and the amenities (treadmill, bikes, etc) all worked well

the cafe on main floor and the fitness facility are fantastic!

clean and spacious rooms. extremely comfortable beds. facilities are very nice. guest laundry

kids were cold in the pool

pool and hot tub were clean and worked as it should ...hotel lounge was good service

with 2 little kids makes it super uncomfortable

we liked the food in the bar as well - had dinner there

lots of unsupervised kids

staff kind and helpful. pool, hot tub and use of laundry room excellent!

the pool area was rather crowded and noisy.

pool is right outside the rooms. a good feel ambience.

the breakfast is excellent, a lot of variety

breakfast was awesome, room was very clean

comfortable with a good breakfast.

i believe a change of staff in the kitchen is the reason

great bar in hotel with 4 pool tables, many tv's, slot machines, and great service

a shuttle from airport to hotel - was not convient as i could not request until landed - would have

towels at the pool could have been better stocked, vending machines would be nice.

the parking lot needs more spaces.

new, clean, great breakfast, helpful staff, pet friendly, close to retail area.

parking outside of the premises

wifi not strong enough

i like all in this hotel plus the pool and others everything ready clean and so safety

clean - had a pool - staff very friendly and helpful

very weak wifi. some maintenance needed in room.

its proximity to the airport, the shuttle service and value for money.

the room was spacious and clean, the breakfast was plentiful. the kitchen was well equipped.

i could easily walk to nearby shops (winners, walmart, polo park, etc) they also have a shuttle bus which will take you anywhere within a 5km radius

the children really enjoyed the pool

everything was great. rooms were large and roomy for 2 adults and 2 kids.

was very good, 2 queen beds, bathroom, and full kitchen area

elevator was very slow, and the pool unfortunately wasn't open on time, so the kids were disappointed

not very private, put us beside a family with kids and its all you could hear unfortunately.

there was a reasonable amount of parking

and it won’t be the last but there is an awfully large amount of noise around bed time with kids running in the halls and people up talking and yelling at 3 am

way to cold it made it not easy for little kids to swim

rooms were nice, clean and spacious. i used the gym and it was good.

close to airport with free shuttle and super friendly staff.

staff, gym.

wifi access in room not good, used phone data instead

pool is small and loud kids when we went there.

nothing . didn’t try breakfast will try next time if have chance

breakfast and location

- gym

no gym working no continental breakfast no internet working properly

beds are comfortable, everything i'd clean, the breakfast is good and the staff is always friendly

i like having your own kitchen. you can cook food when you dont want to spend eating outside

bed was comfortable great space for dogs kitchen was nice

clean , rooms were huge, full fridge and kitchen

did not have the opportunity to use the kitchen but if staying longer, it appeared to have everything i would have needed

the kitchenette was great and the hot complimentary breakfast was great as well.

was nice and clean and the bed is very comfortable and the hotel provided shuttle service to the airport

airport shuttle

no housekeeping, no swimming pool, no laundry ... b/c of the pandemic

pool and waterslide were good water in hot tub burning kids eyes

free shuttle, accommodating breakfast for my husband as he was flying really early

too high for elderly folks like me

the cleanliness was the selling point for me and room service was quick and very good.

accomodating and i decided not to check in due to bad customerservice i even beg for early check in which i understand its hotel discretion but the way they deliver and handle my

room service was deliscious

so is the bar obviously

the parking. the spaces close to the building felt really cramped. the elevator was quite small.

my kids really liked the pool and water slide

always enjoyed the covered parking area, but this was under renovations at the time

few security people on the floors at night to stop kids from running around and knocking on doors

wifi easy to connect to

pool could have been bigger and life jackets for little kids would have been helpful.

pool area unsupervised very rowdy with teenagers

coffee was always available , the pool and slide all good

and helpful particularly the young ladies on reception that were so helpful whilst using the laundry

the hot breakfast.

unsupervised children in pool

the wifi didn't work

room service which they don't provide, had to pick it up

parking got crowded during big events.

the pool the front desk customer service very friendly

i arrived very early and the pre-approved an early check in also

we had an early check in, and the front desk was very accommodating.

i didnt like is those teenage kids talking all hours of night in the hallway of my last stay there but teens will be

never got up in time for breakfast but i'm sure it would have been very good.

clean, comfortable, excellent breakfast. great value for price paid.

the staff were so friendly! the breakfast is great!! the room was clean and comfortable.

i adore the gym

this hotel is clean, fresh, friendly and reasonably priced. it has a very nice gym as well.

breakfast, laundromat on site

was close to many amenities and offered coffee and breakfast

instead of simply cancelling breakfast, a cart is available at the front desk and super friendly staff prepares a take away bag

no breakfast

breakfast was excellent good choices

and bar was not open :( breakfast buffet not available weekdays :( only weekend

and bar was not open :( breakfast buffet not available weekdays :( only weekend

good breakfast great personal comfortable and clean

kids enjoyed the pool

the full kitchen

we had a fridge, microwave, range top, dishwasher, cooking utensils, pots & pans and a full-size kitchen sink

shower in pool wasn’t working

cleanliness, facilities (pool/gym) , free breakfast & wifi

no variety 7 days the same breakfast for kids it is boring

room service is very expensive.

the gym is very basic with no dumbles but a 5lb

good breakfast and used their small gym

the food and the bar were excellent. the location of the property was also good.

the staff were very friendly and helpful. the food in the hotel's bar was very good.

y more than many other hotel pools we have used), and our kids

also, having working laundry facilities on my floor was a bonus

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

our room service was delivered (food was delightful) and our server exceeded our expectations (+)were very accommodating, room service was great (-)room service was slow but they did call to say it was still coming and the food was good. (+)room service though not many options (+)the room was spacious, and the room service was great. (+)bed great, clean, well appointed, room service food very good (+) chicken fingers from room service was amazing, the turkey club very disappointing as it s made with sliced deli meat (-)obvious wear and tear, lack of menu items at the restaurant, no room service (-) the server was doing drinks, answering room service orders, preparing the light dinner plates (+) having a restaurant on site that offers room service was really nice (-) the 2nd day around 2pm i tried to order room service again

gym fully equipped and pool water warm

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

the pool water was pretty cold but that could be subjective.

laundry facilities were complimentary

location,room gym pool towels

my kids have special needs to sometimes we have challenges but we've never run into any issues at this

restaurant bar had great food and drinks

water slide was awesome! kids had a blast.

staff room location gym

staff was fantastic...very good service in restaurant and bar area

have the breakfast but the hotel was great, customer service was awesome, location was in a area next to

cleanliness and tidy and the gym and swimming pool availability

was wonderful, staff was all very friendly and helpful, the pool was nice and the building and room was clean and

the place was lovely, i really enjoyed the small gym and the pool was amazing

overall the staff were pleasant but the kitchen staff were the best

there no sausages or hot eggs for breakfast.

pool closed breakfast closed restaurant closed laundry facilities closed

satisfied at all with room service

the breakfast and the gym!

it was clean! pool was awesome for the kids.

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

very friendly staff. hotel is located by airport for quick access. great shuttle service.

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

i really appreciate the shuttle service

lovely staff, decent gym, good wifi, room was clean and comfortable

no room service at night

the restaurant staff arranged for our kids to eat free anyway

shuttle service to and from the airport

gym and restaurant were great. i have food allergies and the waitress was very helpful.

wished me a happy birthday and offered my kids complimentary birthday snack from the snack bar

convenient airport shuttle, very clean and comfortable, friendly and attentive staff

full kitchen (minus an oven), large modern bathroom, lots of storage and open floor space

i was hoping for more of a variety for the breakfast

professional staff, location, clean and was able to get an early check in

shuttle service to the airport

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient,

little farther from the airport but with the shuttle and price it was worth it

was in transit so it was a very short stay and i was alone with my two young kids

we had fun down stars at the bar for drinks later in the night and your bartender was amazing such a wonderful man

would have been nice to have full service restaurant for lunch and dinner and room service

thanks for ruining the stay for our kids during one of the rare occasions a middle-class family like ours could go out together

the pool very much

the breakfast was nice

theres free parking , a pool and a gym

likes the conscience of having a vending/ laundry area

service, clean, friendly, warm in winter, available fridge microwave, tv, kitchen just all we need

could be cleaner and the kitchen stools were too hight to sit at the table

it's makes me feel at home especially the kitchen, the bathroom and ironing etc

room and the kitchen

modern, clean, and right next to the airport via free shuttle train.

the gym,, that i used , was well set up, bright and clean

allowed for late check out when flight was cancelled

the gym was closed for work.

we were allowed a late check out as we had an evening flight

were a lot of kids running down the hole so little bit noisy the tv controller was not working properly and the

kids in the hot tub, we couldn’t use it.

wasn't cleaned well and couldn't park in some parking spots because they were partially covered with snow

kids were completely unsupervised

when we finally got to pool we spent 10 minutes there before being bombarded with 15 or so boys with no respect for our

the pool and amenities where immaculate

gym is tiny

clean room, nice bed and free breakfast

the pool area was nice for my kids. the shuttle to airport was so slick.

my evening room service meal was delicious and hot and arrived in a good

pool was fun, beds were comfy, frequent shuttles to airport and fantastic breakfast.

pool and staff

location great, room comfort - especially the bed, friendly and helpful staff, good bar and restaurant, coffee and water available in the lobby, free shuttle from/to the airport

there is a gym and swimming pool

free 24hr shuttle

gym was small but with the peloton bike and free weights had a good workout

the breakfast is great

good size tv .. comfy beds .. quiet .. late check out ..

they let us to have a late check out

the room is spacious with sofa, working desk and a mini kitchen with coffee machine, microwave and mini fridge

the hotel shuttle was a wait, but it came within 30 minutes

very expensive - 225 us$ for one night for a single room with 2 beds (2 adults + 2 kids).

and frankly it’s dangerous for kids and adults alike

restaurant menu could be better and the shuttle was a little late in the morning causing a line but overall not much to complain about

good gym

staff helped with a late check out, holding my bags and a shower after checkout because my flight did not leave until

the airport shuttle service is free and friendly

the continental breakfast was great, and the staff were very friendly and accommodating

free wifi, bed & pillow, breakfast, free parking, strategic location.

free shuttle easy check in late check out at request good breakfast

was able to get from pearson international to the inn and back from by shuttle service, there was a restaurant on site so i was able to have a nutritious meal, and the

with transportation to the event; bed and pillows were comfortable; the workout room with a gym mat; acknowledgement and efforts to accommodate my multiple chemical sensitivities

great staff, room service, comfortable bed and free shuttle bus

wifi didn't really work and the internet connection on the pcs didn't work and we needed to

jc grill restaurant and bar provides excellent well priced food and, a well priced house white