spencer's kitchen never disappoints and the guys in the kitchen put your satisfaction first

we think he's the owner, or manager, tall gentlemen) great welcome and excellent service from the bar men,

the food is great and the bar serves most drinks

the spa room was was a bit too cold while having a spa treatment

friendly staff good service spa treatment was

the kids loved it

about the place was superb, my kids were so much happier and was difficult for them to accept that our stay was

my wifi wasn't working for a little while during the first evening.

good wifi coverage

staff & facilities including the pool & jacuzzi was in great condition & clean

can be improved with the wooden deck & water features around the property, the couples area pool has improved

the pool bar wasn't operational

the breakfast was superb ud83dudc4c the room service was good nd the rooms are very clean.

the property is well maintained and we enjoyed the pool and the viewing deck

food & drinks at the bar was good quality &

were just some noisy and unruly kids on the saturday by the pool, the parents were nowhere to be seen and it

noisy kids in the swimming pool.

spa was exceptional, the place looks wonderful on the inside, the hot pool was definitely an

breakfast, dinner & spa was excellent friendliness of staff employees wine testing lucky moleloa

i would like to see the wifi more easily accessible all around the property so that the kids can enjoy it

i booked a pool facing room and got a parking facing room

the was no shelter parking for visitors

staff gave wet sheet for kids

staff was very friendly from the reception, room service and life guards

2) it ended up raining so we travelled all that way only to sit around and the kids were disappointed

the breakfast was perfect but you pay for things like cheese and 2nd cup of coffee.

the breakfast was great and my dirty chai was great too.

breakfast took long and not much of a variety.

there s a beautiful pool area and place to hang out

the space was spacious and relaxing, and the pool area was a highlight

owners are very hospitable and the breakfast was great

aircon not fully functional and breakfast need attention

the breakfast was amazing incredible service, such tasty food wonderful place to sit an relax in the

breakfast was amazing, very spacious, brilliant service

the hospitality. the scenery was exceptional. the breakfast was amazing.

the living room was spacious, the kitchen too

there was also a gym in the premises

the setting of the bedroom, the kitchen because i like cooking, and the bathroom was lovely...

children running and screaming in the corridors. no lighting at the lower parking.

at least the bed, shower, bathroom, kitchen - were nice and clean

just it was raining my kids couldnt use the poolud83dude02ud83dude02 by the way it think they should upgrade

the staff was friendly and very helpful with my kids

pool area was absolutely great for the kids and me where we ended up having our lunch, which tasted great and

the room was not child friendly and they was not a bar fridge

wifi didn t work on the first day so i missed an online meeting

very nice pool.

swimming pool provided great area for relaxing and the birds and tree and garden where great parking was secure

top quality coffee and tea in the gorgeous kitchen, not the cheap stuff like at other guesthouses

great location, loved the swimming pool area.

the bed mattress was uncomfortable, the floor mat and tile was very dirty,the kitchen cupboards are old and

not to mention the well kept pool

cuppochino with breakfast

clean and well prepared, with warm washed bath towels galore to fully packed coffee station and kitchen

struggle to get parking, breakfast was less than average

it would be nice if the room had its own bar fridge

the staff at the bar were very understanding and made sure they met our needs

spacious room comfortable bed nice parking good wifi

breakfast was dry and tasteless. to add baked beans n to improve on making tasty omellette eggs.

lastly,the parking space is well secured

the only suggestion would be to add a small bar fridge in the rooms for extra convenience

the restaurant and bar were outstanding

rooms where nice and value for money. beautiful courtyard with swimming pool.

the view at night and swimming pool

wifi not very strong.

wifi also dependent on adjoining room room 315-1 dependent on room

the tv an wifi work in our room not like the previous night in room 305

the gym is down a long passage, not ideal

the gym facilities were excellent and so was the swimming pool

the pool

there is no mirror close to a plug in the bedroom. gym can do with an aircon

breakfast was excellent, i like the fact that it is a buffet ohh the staff is very friendly and

rooms were clean and interlinking rooms so i could be closer to my kids and spend time as a family

windows are unsafe for kids, need a window safety devices to protect the kids from falling over

the pool i really liked it

i loved the lap pool

be how the hotel is situated next to a shopping center and thus may be difficult figuring out the parking

room service was pleasantly fast and efficient

more sleeping options for young kids like longer mattresses for them to sleep on on the floor

rooftop outside area was nice. close to gym, restaurant's & shops. secure parking

the breakfast was very expensive!! the next time i book the hotel i will include breakfast!

the pool offers a relaxing environment

great pool area )the pool was clean), and it has a bar too

people at reception and the bar lady who happens to be the same person surely needs training

great pool, secure parking, friendly staff, comfortable bed and linen.

also, the wifi was not great and could not stream on the tv as also advertised on bookings

breakfast was great, wifi was pretty good

their english breakfast was also on point

friendly staff, good breakfast, nice parking, great room and bath room.

delicious breakfast

weak wifi

wifi could have been a lot better

car was scratched because the parking is small so i will never go again because of parking and there should

my room didn't have wifi at all , that was really annoying

the pool wasn't working

the wifi didn't work

the food from dinner to breakfast you could not

the food served was amazing, the dinner and breakfast exceeded my expectation

the room service for dinner was disappointing

was great fruit in the room was a nice extra and the mini bar was nicely stocked

breakfast was good, and waffles were great

the piping hot freshly made bread with breakfast was a lovely surprise and fantastic!

breakfast is exquisite, but delivered a little on the slow side if you happen to be in a hurry

our host was excellent and made an excellent breakfast.

tv was broken and no help available as well as no-one to give wifi password

friendly staff. amazing breakfast.

the pool was a bit dirty

we will definitely come back, without the kids next

the kitchen staff was the best

excellent service from staff members especially the kitchen and bar stuff.

water in the rooms, maybe a small mini bar fridge.

the property itself is peaceful although i expected a slightly more dramatic pool and view of the city however

our suite was spacious and the complimentary mini bar and snacks were a nice touch

the laundry service was completely free

great rooms, nice garden, good spa and an excellent restaurant combined with great service made our stay perfect

the bar fridge is small & not that cold.

space was small,tv was small for kids

wifi ,neatness ,staff & the sign so tht you won't get lost, its not far from the malls in town ,

friendly and helpful staff, i could not really find anything on the dinner menu for the kids and hubby wanted

parking bays are too slim

i did not have a fridge in our both rooms with my kids.