lovely inviting swimming pool, but unfortunately i didn't have time to use it

the lose weights in thr gym

close to airport, free shuttle, pool and great food that u could get room service to deliver to your room

and the bar was still open

lack of parking for handicapped

good size of the room parking

the only downside is the location if you want to be near san jose centre but they do have car parking spaces if you are driving and that way the location isn't bad at all

the place is ao clean, they provided room service daily

when i did get a room, i was put next to a noisy parking lot

the hotel is near the airport, very clean, very convenient, brand new, safe, free parking off the street

the pool was great at night

celestial pool (outdoor)

) also they’ve been building the pool for like 6 years… it’s a lie they don’t even have it planned, for the price you’ll

pool was not heated, very small and what looks like a hot tub was just a cold whirlpool

pool was freezing and unusable at 80 degrees outside

spacious rooms, lovely pool helpful staff

the location is excellent. nice facilities including the pool.

beautiful hotel, great pool, right in the center of town.

lovely room great environment pool and furniture around very nice outdoor restaurant

our room

toilet didn't flush and wifi was almost none existent and had no courtyard.

wifi signal intermittent and weak. made confirming flight home frustrating.

wifi didn't work

i checked in the staff did not provide wifi password

desk in room for working on laptop computer with good wifi connection

wifi signal could have been stronger

excellent location, lovely room, pool and breakfast included.

we have stayed a couple times now and just love the vibe, rooms, pool, staff

on site restaurant and oyster bar are truly out of this world

ambiance, all beautifully decorated- our room, the reception area and the interior courtyard/pool area

we really enjoyed breakfast and the daily activities as well

gym was clean and had enough equipment, all new

the market for breakfast has a delicious assortment of both american breakfast and mexican breakfast

when you get there the seating area and beach bar is on a hill

- room was nice - infinity pool nice - great massage and spa experience

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

the art & ambiance spa & pools

spa facilities and vibe are great but for that premium price, the full body massage itself is

we often saw people at the bar without masks even though they were not eating/drinking

[b

the gym could be better, but not a big deal.

terrace, loved the pool and proximity to the beach

pool heater was down, but i was informed of this before my stay

rooms, king size bed, nice bathroom, super super friendly staff, central location, view on golf

the staff is wonderful and the back patio overlooks a golf course

good location on golf course

it is in the middle of a small golf course, with a busy intersection near by, so during the day you hear a steady stream of

nice property in a quiet area surrounded by golf greens

we especially liked the quiet room on the ground floor that looked over an aloe vera garden and golf fairway

pool swim up bar and amenity's there were very nice.

was great, facility well maintained,a bit noisy with local construction, ask if one pool is heated when making reservations

music could have been better, especially at the kids pool

the serenity pool was a perfect break from the noise of the kids in the main pool

wished they offered room service through the day, they only provide breakfast service.

some busy music...be nice with spa music in am

could have been a microwave or a air fryer to warm up left over food from room service or restaurants

this is a family oriented place, our kids made friends with other kids that they hung out with during the week

the fans in the gym did not work and the workout floor area was very dirty

pool bar had a really good variety of

the staff was amazing. the location was perfect. the kids club was fabulous.

breakfast was nice

location, pools, beautiful architecture, kids club

great gym

the spa is great, must get a massage during your stay

our expectations - amazing architecture, beautiful non-chlorinated pool, very attentive staff

we had dinner at awacate and cielomar and ate at the pool

great breakfast and dinner!!!

yes, the bathroom needs updating, but the bedroom is actually not so bad and the pool area is very nice for a hotel of this price

meals at the restaurant were overpriced- $30 each for a buffet with no discount for kids, as were excursions (unless you attended the time-share sales pitch)

the bar staff was amazing

the jacuzzi was always busy with kids.

the pool was under construction and didn t received previous notice.

clean hotel and comfortable. nice view and nice pool. staff very friendly.

did not have breakfast

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment hosts and mario

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free buffet

it was lovely to choose to lay by the pool or beach

the breakfast was amazing, the pool and the drinks at the bar too

the family pool “c” bar closes very early at 5pm

the person that was working at the bar was really friendly and nice

pool with views of the private beach was beautiful

we have also enjoy the infinity pool, the quality of the food, the spacious and the illuminated room and all the daily events that

a swim up bar would have been nice

gym too dark beach not swimmable no water toys

activities for a young adult crowd too but it wasn't too much to do other than hangout by the pool, drink and the live music at night occasionally

room service was prompt and the ride service set up through the hotel was great

thanks to our room service who kept our room clean and comfortable twice a day and made us laugh with all these

gym and tennis courts fire works on nye

general facilities, pools, restaurants, gym, and common areas were exceptionally clean and up to date

really good food and a lot of pool options.

spa was excellent

was a place to rinse the sand off before you had to walk all the way back up the hill the the pool

the reserve is no kids which we enjoyed because it was really loud in all of the other areas and were were looking

) & room service, exceptionally clean rooms, great quality towels and beddings super important, room

not many food options and food was not great constant up selling, there is an adults only area but not worth the price difference all water activities have to be done in cabo

we ordered room service

we enjoyed the restaurant and in room dining breakfast options over the breakfast buffet

the spa is the best i have ever been to, free hydrotherapy is incredible and the massage was amazing

amazing free hydrotherapy spa experience

hard sell when you arrive is annoying, breakfast wasn t the best, and the guacamole was terrible

breakfast was good options were plentiful we at at the international each day .

they’ve mastered the little touches like turndown service and sunglass cleanings by the pool

explore and for our toddler to also have fun with other kids and not just to sit with us at the pool all day

and i went to the spa for two experiences

it had a great beach, great pool, great location

they need more breakfast options. buffet was mediocre and was the only breakfast option.

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

the kids loved the hotel

after a long flight with the kids and wife that is simply to much - dinner reservations need to be made every day - since we

we ended up just using room service on several occasions

not cost effective for a family with kids

the food, drinks and pool areas

food is very expensive, a breakfast buffet at $54 usd for 2 vegetarians is an example

staff was great and the swim up pool was the best part the italian restaurant had good pizza and salads

even the mimosa for breakfast

our room was quiet, clean and most pools were not crowded. staff were friendly and helpful.

however i do have an suggestion, they should have a turkey or chicken product during breakfast for those that don’t eat pork or beef

excellent breakfast. great location. nice gym. great staff!

it s not a huge resort which we really liked and the infinity pool overlooking the ocean is amazing

no food after 9:30. no room service. far from town.

very comfortable rooms with kitchen laundry and patios

i didn't get a chance to use it, but the gym looked great

breakfast was fine but there was no ketchup or black pepper available

breakfast was really good,everything tasted good

breakfast is mexican and plentiful

the breakfast is very nice

it would be great to have more food options for the breakfast

pool was great

the hotel had a small bar and cafe with limited choices, hamburgers, hot dogs, chicken tacos, etc

the breakfast hours were to early

breakfast good pool restaurant average did not have in stock menu orders

didn't get a chance to try the complimentary breakfast buffet due to a large crowd of people in line

we loved everything from breakfast to dinner and all our hours in the beach

location, view, all inclusive services, pool, gym, wifi

breakfast and staff were incredible !

breakfast at palomas restaurant at pueblo bonito blanco was our favorite

lunch options were limited, but the pool bar food options as part of the ai were great