the price and the pool

the breakfast, heated pool, and rooms were great

the breakfast was not breakfast

the breakfast hours were to early

i did not see a snack bar or a convenience store close by

work out gym in a total need of updating

the room service was always fast and very convenient

the food at all the restaurants was delicious and the room service was really fast too

the wait staff at the pool could have been a little more attentive at certain areas of

breakfast and staff were incredible !

the burgers were delicious and room service was quick

the sunset sushi bar was closed and there was no poolside menu because the kitchen was being repaired

get up before 8am so we had to wait for breakfast but other than that, nothing to complain about

location was perfect and rooms were a good size. enjoyed room service

extra large pool that offers fun activities throughout the day

our stay included breakfast which was awesome. great variety and value!

gym was a similar temp which was not good for a workout for us

breakfast, that was included

also it is not adult only as advertised, there was a bunch of kids all

the breakfast, the scenery, the cleanest, the beauty of the place.

poolside service at pool was pretty good, but if they saw your kids bring a water from the room or adult bring

excellent gym and good

didn t love that the minibar was full of over-priced drinks

good staff, food, location, pool. great selection on stone brewing beers

was no kids club which was one of the main reasons we booked this hotel

room service was spot on and the food was super fresh as well as delicious

the rooftop 360 bar and pool is amazing

reservations for an chair on the beach comes with a sales pitch and minimum bar tab

i knew it was under construction and that their main pool only received limited sun exposure

the current main pool is lacking all day sun exposure

spite not having any

cold pool & hot tub showers cool in mornings

the daily room service was good

not much to do there. two pools and golf.

wifi, poolside service was hit and miss, new year s day only half of the staff showed up to work,

the rooms were beautiful with the little pool on the balcony

one bar close by blaring music til midnight every night.

great pool areas and beach

the pool and entertainment were really great

would suggest the breakfast buffet be enclosed - it is on the pool deck level and is indoor/outdoor which is

the food, location, spa and staff were all fantastic!

the room service and breakfast food were not good.

overall, a great place to stay for adults looking for a luxury vacation spot

breakfast was really good,everything tasted good

the fitness centre is just a warm closet with an old treadmill

wifi is not good

breakfast is mexican and plentiful

it would be great to have more food options for the breakfast

complaint is that the shades were not opaque and at night you could see everything inside the kitchen and living

wifi worked really well about half the time

the gardens are beautiful and the pool is clean and inviting

used the plunge pool to cool off, every day

good wifi

parking spot for our rental car right out front was

very fast wifi

the room was spacious. the security was nice. the laundry service was convenient.

there is also a laundry in the hotel, where you can have your laundry washed at a reasonable price

the laundry service was great

comfy big beds - good price - nice staff - good customer service - solid wifi - quiet area and hotel the good

roaches a staff member name lorena was rude there limited parking she park her car in on space instead of the

garden, pool, quite , comfortable bed, wonderful welcome by barbara and her family

small pool, the gardens, and sitting room complement each of the guest rooms

the wifi in my room was pretty bad.

the courtyard is stunning with beautiful flowers, lots of places to sit and a pool

we loved relaxing in the courtyard by the pool in the afternoon

shower was cold and steps only to get up the levels. wifi don t work

the outdoor pool wasn t usable during my stay.

the only challenge is the parking

wifi went out for a whole night which was definitely inconvenient since we didn't have data on our

the smell of the room wasn't pleasant.the rooms need some updating. the wifi was spotty.

the terrace bar was great and we really enjoyed the staff there

quaint; mezzanine bar lounge;

cleanliness was left wanting and the wifi connection was quite poor.

we only stayed one night and didn't make use of it, but having a kitchen is great

the roof top bar was fun

kids loved the pool

having to pay for wifi.

location. view. breakfast.

i wish room service was 24 hrs, just a personal wish nonetheless!

free wifi and coffee in the room

it also would be nice to have a few more kitchen items for cooking in the rooms ~ as it was a bit limited when

the room was simple & large, & there was a small kitchen for cooking w/ basics, as well as a little terrace in

we had an issue with the wifi at first and they helped us immediately

i stayed in 4 rooms -- they all have the cheapest wifi modems known to man-- signal is sporadic, but even when

bed was comfortable , kitchen had everything you need and the view was beautiful

is little far from beach and wifi is not worked , tv was not working

named lorena was rude there only 3 parking space she park her car in one of them inside of letting me park my

there is a bar too

internet is not so good. there are no quite areas for working. there is no laundry service.

awesome place, pool club was amazing. definitely would come back there.

adults of all ages stay here

heard some people complaining about the wifi, i bought a local chip before coming here so i don t know how

carlos by the pool was great

food anytime,coffee desserts, excellent pool food. breakfast location is beautiful.

to covid ur breakfast was awesome, i just different now because of the protocols, not complaining, just

breakfast was always very good and the service staff were extremely polite

breakfast could be a little better, more options.

the wifi did work

only a few parking spaces

stuff, clean room, air condition working, very hot showers, good wifi, community area, hotel was very quiet at

bed bugs, water pipeline noisy, no parking lot.

wifi was better than another place we stayed at

a hidden gem with beautiful gardens, a massive room/living area with a full kitchen

i purchased the spa package for a couple massages in our room, where my partner raved about how relaxed she

the room was big with a surprisingly huge kitchen and living room

poor selection of utensils in kitchen, and parking a fair hike with groceries or bags(we were in farthest room

the best was the pool, the bed and irma!

the pool-side bar offered a stunning view of whales while we ate the best ceviche ever tasted and enjoyed

spa is amazing rated number 1 in mexico

the pool-side bar offered a stunning view of whales while we ate the best ceviche ever tasted and

wifi was free

the soaker pool is an outstanding touch to the room

big and beautiful villa with pool and hot tub overlooking the pacific

room service food was horrible, all inclusive was not all inclusive

while the private pool was lovely and very well heated, the overall upkeep of the unit felt shabby and neglected

the jacuzzi and the infinity pool .

property had a lot of cockroaches and we werent able to use the swimming pool and jacuzzi

there were no activities for kids besides the pool and almost all pools were very deep

so many pool options

place, but huge for goong with kids

room service times were too long.

the breakfast buffet was just a grand spread, but was more or less repeat every day ( and hence less

have really nice pool area but even more importantly, a private nice beach, where it's safe to go swimming and

stunning pool, views to die for, out of the yucky cabo wabo squid roe bar scene.

offered were not the same) however was quickly corrected by staff needed to bring own bags from parking lot to

pool, rooms, room's view, hotel employees

there were no kids there when we stayed which was a bonus for us :) the vibe is very low key but fun

una and cold plunge)

two massages and used the facilities

the spa was very nice, i had

best gym i have ever seen in a resort

room service could of been more better understanding our request

beautiful location on the ocean. loved the pools and the food was delicious.

room service was extremely slow, food was late, cold and order was incomplete

music by the pool would be nice and more daily activities

people save pool loungers all day.

room service discounted but not included

the swim up bar was fun

diner there we were out but the little we were there one of the worse services i ve had at the bar area by

food is very expensive, a breakfast buffet at $54 usd for 2 vegetarians is an example

views, free shuttle to the sister property near the marina, staff went above and beyond, breakfast buffet was

our room 4275 was located on a corner, near the pool, close to everything, restaurants, laundry, covid testing

did not have heater and at nights it got a little cold and with kids it was a little uncomfortable plus one day

beautiful resort had great food and drinks and even a gym which is a plus for me.

loved the infinity pool

t like the idea of not very many non-poor items for breakfast and like i said earlier, the gentleman that checked

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

the rooms are spacious with a kitchenette with 2 burners if you choose to cook

great beach, good pool, slow service

golf course is pricey & hard to get on (high season)

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

the beach was beautiful and the pools wonderful

pool area while amazingly beautiful felt crowded

room service was excellent

the following day we ordered kids breakfast room service ahead of time to be delivered at 11:30 so she could

staff was very helpful and friendly, dinner restaurants were exceptional and we loved the breakfast as well,

company), and while it wasn't a huge disturbance, it felt strange while lying by the beach / pool trying to

the pool is amazing, and the restaurant is five star

the pool area is small and there wasn't much activity going on

and gorgeous bougainvillea and other plants lining and hanging over the path down to the beach/pool and restaurant

bring everything you need to enjoy your day at the pool when you head down for breakfast

one of the main reasons we chose garza blanca was the promise of a kids' area and activities

the pools were fun for kids but the adult pool was fun for adults

staff were good in some areas and not others housekeeping excellent staff at breakfast were very good, receptionists

and i went to the spa for two experiences

they need more breakfast options. buffet was mediocre and was the only breakfast option.

the infinity pool chairs were quickly taken in the morning, could be a members perk

new property, exceptionally clean, great gym, food reasonable for a resort, great service by restaurant and pool

lounge chairs facing the ocean was taken and then when i found a chair right beside the swim up bar and laid

they had 4 pools

the blanc cafe should offer breakfast sandwiches.

the reserve is no kids which we enjoyed because it was really loud in all of the other areas and were were

beautiful buffet breakfast and fresh food at all restaurants

very clean ,friendly ,room service was on point,food was great..

the daily activity/program around the pool area and beach bar.

the girls in the kids club were really lovely, and the activities were nicely managed across the day - kids

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

was not unformly trained on the kids eat free policy

kids loved having s'mores on the beach while watching a movie

room service also so so

is a very family oriented hotel which is a plus if you have young kids

spa and

it's an all-inclusive hotel for adults only and therefore, you might expect restaurants in that type of profile

extra costs were excessive such as the spa and tours

bar not restocked

pool drinks were average but main bar drinks were

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment

the pool was under construction and didn t received previous notice.

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

did not have breakfast

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool