was no wifi in the room

gallo pinto is not always included in the breakfast, it seems that you have to pay for it some days as an extra, it should be always included

nice and cheap food/breakfast, very kind staff, amazing and beautiful place !

excellent service and staff, excellent breakfast, access to area recreation

the fire next to the bar barely heats the area

the breakfast was included and very good

the hotel itself has an onsite restaurant, pool, spa and gym

great service and breakfast

very good breakfast. typical costa rican food. great gallo pinto and sausages!!!

the gym facilities

nice pool

interior covered compound for parking right at the room was great however a bit crowded due to expansion of outdoor dining into

the restaurant on the property is nice and serves nice breakfast

breakfast buffet was okay.

great breakfast. nice room. friendly staff.

the breakfast buffet wasn t great; stale cereal and generally to a low standard.

pri ate parking and goos wifi

safe and closed parking place avaible

wifi was stable

the room was spacious, they cleaned the room every day, the wifi worked without issue, the staff were very nice and the location was good

cute, big apartment with everything you need and free parking in the property

the swimming pool was lovely and the room was nice.

the staff treatment was bad and the national breakfast was bad

the breakfast was okay

and they messed up our breakfast order

the architecture was cute and from the top (where the pool is located) there is a great view of the sunsets

kids had fun enjoying the pool

swim up bar was beautiful and the bartenders were so friendly

the swimming pool is great with lovely views

wifi doesn t work in the rooms and we didn t receive the welcome drink included in our stay.

there is wildlife everywhere and the pool is big and lovely to chill out around

we had a simple but sufficient breakfast there

really weak breakfast

cold, even though we used 2 heaters. not very good breakfast, but fair.

great breakfast and awesome views of the valley

breakfast wasn’t the quality we were used to in costa rica

the only problem i encountered was the wifi

try the omletts for breakfastud83dude0a

breakfast was fantastic

the rooms are amazing and clean, great wifi, great included breakfast and the garden and facilities are incredible

they helped wash laundry and the breakfast was wonderful (at a slight extra cost) (+) they did my laundry for free and did not give me any hard time when i had to cancel the last night (+) they also took care of our laundry and fed us the most amazing breakfast every morning (+) they also washed, dried, and folded our laundry in 2 hours for $10 (+) the staff members were very helpful and helped with laundry (+)welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a small fee, and offered a first class full service breakfast on their beautiful patio (+) laundry service ($8 per load) was efficient (+) the laundry service was perfect (+) very fair price for laundry too

we had our rental car when we first got there and the parking garage felt very secure and was easy to access as a guest

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excellent location, breakfast buffet included, nice enclosed balcony area

the staff was incredible, we also appreciated that they had a parking garage

location is great, breakfast was real good and the staff very friendly, including the two kids of the owners or managers of the hotel

there wasn t no room service

rooms are small, but have a safe,, great wifi, good firm beds, and reading lights over the bed

clean, airco, and wifi working fine, friendly staff, good location.

the breakfast was really good

the wifi was reliable

gabriel from the bar team was really kind and professional! great guy!

no free breakfast and no bar on site

rooms was well away from the bar so it was quiet

the property had a fabulous communal area with bar and seating area

there are always activities in the restaurant area and also a spa and massage place

i like that the bar is downstairs

great bar and breakfast

excellent breakfast lunch and dinner served at hotel castillo

is close to nearby eateries, bars, and walking distance to downtown

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

also, messages on booking never got replied, since i asked in advance for a late check out

value was incredible, very reasonable price and included breakfast

complimentary breakfast, which has been recently added to the accommodations, is amazing

be nice if we could serve ourselves those things and not have to wait until the 8 oclock free breakfast, which for us is very late (we are farmers who are normally up before sunrise)

the hotel also provides a laundry service which was efficient and good value for

sloth would have reacted faster - the pillows filled with imagination rather than substance - no room service on offer despite it being advertised - perhaps a blessing in disguise

breakfast was top notch

and they proudly stand for a 4 star hotel, they do not even offer a restaurant or the slightest room service possible, if theres a problem you better fix it because you will not get help from

traveled with kids, its normal

lots of storage space, breakfast was okay, and having a spa and gym was nice.

a little boring at the property no pool not much to do at the hotel

perfect for adults

the location the balcony in fitness room

kitchen closes too early. they should serve at least pizza until closing time.

included breakfast was good

bed and breakfast was good

llo pinto was exceptionally delicious)

location, free parking, lobby, staff, room service

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for my work was very convenient

to make matters worse, when i attempted to contact room service, no one even answered the phone

room : i had a double bed room with private bathroom , tv with full cables , closet , wifi

clean and secure, quiet inside good wifi.

the room was clean and facilities like wifi were good

wifi was way too slow, roaches all over the bathroom, just one toilet paper roll, was the half of

wifi is very good

the wifi worked pretty well

safe parking

beautiful floors, high ceilings, comfortable beds, great little gym & comfy jacuzzi above pool

decent breakfast and good location

gym in which the machines were old and rusty