location is excellent,the swimming pool is good but most of all the staff are fantastic so helpful and nothing

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

bar closed

nice pool and garden with good view of the fiesta procession

we did use a sun terrace on the second floor which was quite private (instead of the pool area - where pool,

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

great food at the bar and some lovely wines by the glass

nice staff, a beautiful restaurant and terrace with a dj, clean rooms with great room service

nice outside bar for drinks

the wifi did not work, the safe did not work, there was no fridge, there was no privacy due to just a

great location, gorgeous rooftop pool, very helpful staff, clean and quiet at night.

the pool also needs maintenance

restaurant or bar in the evening which is an issue when there s nowhere half decent to eat out in the town as

the pool area was nice too

the rooftop pool and sunbed area

e gym) close to the beach and only a 30 minutes walk to a big supermarket

hardworking and pleasant, the pools were great, activity team making a great effort to entertain kids and grown

lots of stuff and activities for kids.

location, beautiful pools, and kid area

no laundry service

the bar was well stocked, a gin & tonic was very generously proportioned, restaurant food was good and

a slight issue with wifi connectivity rectified very speedily

there is a swimming pool at the hotel, but it is way too small to swim in.

pool only open in summer months, which was disappointing for me but not a fault of the

whether it was receptionist, bar staff or cleaners

the bar was also a delight

we stayed there with our two teenage kids and would definitely stay there again

close to the beach and also local bar and restaurants

spacious room with modern facilities, excellent wifi

we stayed there with our two teenage kids and would definitely stay there again

would have been nicer if the pool bar had more food options - we would have loved to stay there for lunches and

breakfast is amazing

coffee at breakfast was not good

very clean with lovely furnishings. lovely pool and views

the views are great, the rooms really comfortable and the breakfast was very good

everything. spa fantastic. staff superb.

friendly staff, home feeling, the surprisingly nice spa circuit.

the 2 single beds for a couple the need of a hat to go to the pool

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

the wifi was adequate

the kitchen supplies in the studio are inadequate.

the hotel has a bar but apparently it closes early in the evening

perfectly located for beach and the pool was fabulous excellent for the kids

kettle in the room and pool was closed as they didnt consider it warm enough (warm enough for tourists who aren

the wifi worked perfectly well for us too

the breakfast room was so relaxing especially open to the garden

the orange juice was not natural we had breakfast in the room 2 days and one day they forgot the spoons, the

parking was free and there was a lot of space

very spacious rooms and communal spaces, great service, very good breakfast

breakfast and dinner was excellent reception and waiting staff were charming cleaning staff did a

wifi was not reliable in our room.

wifi.

wifi very weak, so if it is important that you keep in touch with home, this is possibly not the

shower space is too tight and wifi is not great

find the free wifi available, but we weren't there long enough to bother asking about it

it is right next to the port & two minutes walk from toro tapas, an amazing bar on the same street

wifi was great

isn't a fault of the hotel, but anyone who comes to the hotel should know that younger college kids who party

the rooftop terrace was too busy it was not nice - it s a big pool but not if everyone is there af fhe same

bar by the pool open lunch time

good wifi

fantastic - wonderful staff, great location. good wifi, bathroom and bed. a lovely stay...

wifi is a bit patchy

roof terrace bar was well worth a visit for friendly staff and great views

spa facility not included in our rock-bottom price

we had an apartment, which had living room, bedroom, bathroom and a kitchen area - so everything we needed for

this gave us a lot more space and a kitchen area which was handy, but also moved us nearer to the noise and

s the little things that count in the main reception area, dead flowers in the wc and a roll of kitchen towel

roof top terrace which could have been nice for sundowners, but when we asked for a drink at the bar in reception

very nice hotel for a family with 2 kids

bar or restaurant, they could be missing a trick there, also they could offer a discount on parking

strong wifi

the gym needed a little upgrade.

a shame there is an additional charge to use the gym and spa facilities

the wellness spa (sauna, steam room & small pool) is lovely & can be booked in advance for private use at a

detail but having an honesty bar in the lounge area or more choice in the mini bar which could have been chilled

it was a pity that they did not have a restaurant or bar but we understand that this is being rectified

wifi was weak.

no bar which is a bit of a shame as they have a nice roof terrace.

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

the old town), rooms are very nice and spacious, good value for money, very helpful staff, small pool (although

wifi was not that good inside the room (better in the corridor)

sound proofing was not great, you could hear people in the room next door, shower, toilet and the wifi was not

'pool' is not really a pool

the small pool with loungers and parasols was a nice feature

fabulous hotel. enjoyed the free swim in the spa pool. great breakfast

wifi intermittent, suggest capsule milk for bedroom complementary hot drinks.

the spa is magnificent and the rooftop pool and sun lounge area a welcome retreat

spa was amazing and we could bring the kids

there was a complimentary spa toiletries kit, some lovely soft towelling bathrobes and slippers to get comfy

poor wifi connection

wifi good

wifi didn't work

kitchen contained basic equipment but not enough if you had wanted to cook meals

wifi connection during the whole stay and although the lady working on reception tried to help, the

beautiful roof top pool and cocktail bar and terrace with views of the cathedral

staff are amazing, the rooms are superb, the food is excellent and the roof bar and terrace is an added bonus

useful things like, full length mirrors, fridge with minibar, tea/coffee in room, water and delightful touches

no wifi

however a problem with the laundry meant the room was not ready and we had to try and sleep under towels

plenty of parking and only a short walk into the center

the balcony was handy for hanging some laundry items

parking spaces on the property and also nearby roads

comfortable budget hotel, bit of a walk into town but not difficult. good wifi

the convenient location, affordable price and free parking

room was nice and clean , good bathroom and breakfast

buffet continental breakfast fair choice

perfect location to see jerez and cadiz . very nice swimming pool. staff were fantastic.

staff very kind. room super comfortable. accessible parking

small swimming pool available

the smart tv would not connect to the wifi and despite being told it was fixed it would not connect

room service was great

close to cathedral and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

great sangria and very nice bar tender

wifi signal is a bit weak from the room.

no wifi in the rooms, only the common area

wifi was

the free wifi signal is a bit weak from my room, the public area has much stronger wifi signal.

staff, buffet breakfast, jar of sweets for kids and selection of sherries

impersonal bar with a very short beverage card and the poot attendance of the bar keeper

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

service and especially the selection of foods; excellent welcoming staff; nice lobby and bar area with excellent

difficult to connect to wifi

traffic noise on front side of hotel: wifi did not work one night i was there.

weak wifi

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the

i even got a late check out and the best possible rate when i extended my stay

could be useful have a menu with the prices for the room service and clear istructions to watch tv

the hotel bar was excellent with great food and service

very good, free wifi and reception printed me some tickets free of charge

the breakfast was good and wifi worked ok

costs for pet is very bad, nothing provided for them.

did not use spa as only stayed one night

pool area wasn t as it was shown in the pictures on the hotel website

to the train station, 10 mins to the city centre), very nice receptionists, spacious room, clean, pool area,

very comfortable hotel with nespresso machine in room. a nice touch. wifi good.

room with double aspect - very pleasant lovely pool area helpful staff with good local knowledge modest size of

ask the hotel receptionist about the sherry bar in town that has flamenco most nights, free of charge

great room service

24 hr room service does exist, but the options available outside of kitchen hours could be slightly

lovely swimming pool with choice of beds and shade

good wifi and clean

being advertised with free wifi throughout the hotel, it didn't reach our 2 rooms which were about as far from

there is a very nice bar a few doors away with outside seating and very friendly staff and great tapas

great location, staff were very friendly. wifi was a good connection in room and good speed.

wifi was not always reliable in the room.

very good breakfast with quality coffee/teas

the staff is very friendly and there's a very nice breakfast

allowing dogs in the breakfast room especially on the chairs

no breakfast available for those departing early.

breakfast was fine but no hot food. served in the bar on low tables.

felt the bar and lounge areas lacked atmosphere and were not particularly inviting.

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

gave 8 point due to the toilet issue & wifi didnt work inside the bedroom

) wifi didnt work inside our room, had to always sit outside the room to use the wifi (luckily a

wifi sometimes dropped out - but not really a big issue

staff were very friendly and helpful and breakfast served politely and quickly

good wifi and breakfast included in the price. near to all that is interesting in jerez.

we had one of the best rooms overlooking the street, which was at the furthest reach of the hotel wifi

our stay included breakfast, which was coffee and toast

wifi was poor in the bedroom

it was fun with all the school kids because they were high energy

it was fun with all the school kids because they were high energy

could not use the terrace and wifi not great

spacious room, with good wifi and tv provided

bar terrace although not functioning could at least have some furniture for sitting

gym needs new kit, the treadmill is not suitable and the kit is not commercial grade and poor

hotel with a beautiful pool

usually kids do not bother us but this party was held for at least, in our estimation 40 kids plus parents

we didn t eat but had a drink in the bar & it looked good

pool and spa were lovely

had to pay extra for sea view. gym neededore mats. no pool.

parking is 20e a day room service menu and restaurant on site had no bar food or snack menu.

various bus lines for cadiz city centre at walking distance, as well as bar and restaurants and supermarkets

was average, and there was no bar in the hotel but not an issue as irish bar just

was very spacious and cleaned to a very high standard every day, the staff in dinning room and bar are very

pool area looks a bit tired and could do with some parasols and more sunloungers.

wifi signal not very strong in room on fifth floor, needed to stand by room door.

room service not 24 hours

balcony was nice to relax on and the room service was really good

wifi signal was very weak in my room 101