they have an amazing pool and gym

room service meals and restaurant meals were both delicious, and the staff at amber went above and

breakfasts are great

too bad that the breakfast comes as an expensive supplement

venues and in-room dinning was also prepared with the best care, my favorite about it is the spa facilities and

the spa & salon are great

is at the top, but also breakfast, chinese star restaurant, piano bar and gym

little details to make our stay even more pleasant and attention to kids made it even more special

the gym, pool and spa facilities were 5 stars

the spa sometimes, you dont know if its a meeting place for gay, too much weird guys in the spa, i felt

the daily shuttle bus into town is also a great added extra

better gym equipment

1 lane in the swimming pool, for those of us that wished to swim properly without bumping into kids playing etc

especially poor when places such as hutong allow kids to eat for free i would not go back

the rooftop bar offers amazing views with an excellent selection of beers, food and wine

no room service, poor laundry/pressing service, inflexible attitude for late checkout

has everything required including strong wifi, daily cleaning, laundry and nearby food shops of various price

they staff also give a free portable wifi and powerbank, which saved me not having wifi which is literally the

also the hotel is preferable for couples , singles and young adults and not for teenagers or kids

the hotel has much appreciated extras like the pocket wifi for each room that works anywhere and can act as a

of a cell phone for wifi was very convenient

room service was just ok for a hotel of this calibre and the price

for the price : missing breakfast and room service

features including flat-screen tv, stocked fridge, kettle, espresso machine, working a/c, strong wifi, good

laundry service excellent

the gym is reasonably well equipped for the earnest fitness person, bright and clean

and we asked for more towels for my kids and more pillows as i m nursing i need extra pillow the staff said

would love the pool to be operational

if i had one complaint, it'd be that the wifi can be a little slow, although i did notice an ethernet port near

the website shows laundry, but it only has a separate (quite expensive) laundry service

for a family with kids, not having connected rooms is not ideal.

very good room service

location of the property is not really for those who travel with kids

for a family with kids, not having connected rooms is not ideal.

early check in not possible before noon - but understandable

i give to accommodation suppliers are the following: it would be great to have a self-service laundry facility

i was also fortunate enough to book during a special promotion period, which gave me a 6pm late check out

kids loved netflix

to allow us an early check in when we had not slept for 30 hours and doubled up by allowing us a late check out

hotel gives us free pocket wifi to carry around, which was excellence

the wifi is also a decent speed so telecommuting for work is not an issue

free wifi handy option was extremely useful and the washing machine the room was great

no bar or breakfast dining room but plenty of nearby restaurants and bars

an open and equipped kitchen

nothing. we didn't check out the gym or lounge so can't comment.

kids room floor is just amazing.

we ran out of time to try the spa and infra red sauna but we ll try those out next time for sure

the view over victoria harbour and the skyline was breathtaking, and i also loved the spa and the excellent

room (with its insane views of victoria harbour) to celebrate; but also a gorgeously renovated pool, and children

great memories from past, superb location, room, breakfast, scones for tea, lobster bar & grill

facilities weren't great- the gym was tiny and bathrooms dirty as well as the common areas; no room service or

was comfy, late check out great, assistance with transport great

breakfast was standard but good enough with plenty choices

nice and helpful staff, good breakfast and cozy rooms.

wifi was slow

you are looking for a hotel with a nice kitchen, this is it

view good hospitality beautiful design functional kitchen and washing machine it was a wonderful

the hotel suite was huge and so comfortable, with a separate living, dining space and functional kitchenette

the view even just from the 10th floor was impressive and you have access to the gym at a partner hotel next

staff, the rooms are huge and include a lounge and kitchen area with also a washing machine which was much

great place, would recommend to couples who are staying a little longer as the apartment includes kitchen

light system and kitchen, size of the room, front desk janet help a lot in all we need

suite rooms are great for longer stays in hong kong, with in-room laundry/kitchenette facility, and offering

nice touches including a picket wifi

totally recommended to people who wants to stay longer in hk as it has its own kitchen

the fact that restaurants were closed for dinner and the room service menu was rather limited

my two kids love here so much , beacuse they can see kids movie here and they had soak with a great view

bathroom superb, staff super friendly and helpful, very accommodative let’s me early check in, sends small

service, free max bar and free soft drink

touches like extra milk for the kids, free transport to a dinner place, detailed recommendations without asking

perfect location great wifi handy phone lovely decor great facilities

with a comfortable queen bed, nice views of the surrounding neighborhood, and a practical kitchenette with a

wifi and tv cable worked perfectly throughout out stay

the hotel has laundry room

the gym was small. that's all.

it would be wonderful if they would offer late check out more easily

gym - basic but clean

dining lounge with self service essential eggs, fruits, baked goods and smoked salmon breakfast, gym and work

and if you're thinking of using the gym or lounge, do note that it's been closed since august 2025 for repairs

bed in our room, ample room size for the kids to rest up comfortably

the laundry facilities were a godsend when travelling light and the battery powerbanks available were

not much of a lobby as such, but instead it's a shared kitchen and sitting area

great room: spacious, modern, good wifi, and lots of outlets

is under decoration and the room has a stinky decoration smell, not suitable for travel with kids

gym/laundry and rec room were nice to have. was upgraded due to a malfunctioning curtain.

3 lifts in a 38 storey building all is quite dark no smoking area top bar looks like a breakfast place

even had a coin laundry and ironing room which came in useful during our stay

no gym facility

well-kept room, excellent breakfasts, useful laundry, good site close to mtr, easy walk to central, interesting

were 4 couples with 5 kids aged between 10 to 4 years old

we arrived 12:20 and luckily our room is ready and have an early check in

wifi sucks

they offered an early check in as we have a senior

the wifi could be a bit stronger signal but otherwise one of the best locations in

they do accept early check in as long the room is

kitchenette perfect for eating in the room, coffee maker, small but functional gym, and free laundry facilities

the portable wifi saved us a lot of hassle

but room with kitchen needs to be reserved before

because of the location didn't like the location of the hotel unfortunately was not flexible with late check

about requesting a kitchenette so that you don t get disappointed with a room that doesn t have one

are so friendly to my kids

kitchen could be a bit better equipped

very clean kitchen in my suite i slept like a log... first time for me in hong king

the gym is also really cool, private with a

staff, room and washing/drying the laundry option

complimentary room service is a plus and pantries are warm with a smile aunties delivery

breakfast is continental so don't expect a full meal, but as someone who doesn't normally eat

all breakfasts are delivered to the room

the first night we had issues with the wifi at our room and they managed to switch us rooms the day after which

but staff was very helpful and sending the breakfast daily to my room

1 br and living room is equipped with a kitchenette with sink and pantry amenities, perfect for us to cut some

there is gym and laundry room at 5th floor

it is considerably spacious for 2 adults and 3 young kids

to after traveling so long probably not recommended for people who hate fish smell, elderly, and kids

were clean, quiet and decent size, and the gym was better than expected

a large common area/kitchen on m floor fit our need of gathering as a group to hang out

asked the customer if early check in at 1pm is possible, i was told that it depends on room availability which

free wifi

a mobile device using wifi was available free of charge to make calls and use as a sat nav and information

the handy phone is a life saver when needing wifi out and about

breakfast is very basic and stands for an improvement; add more substantive items!

were fortunate enough to be offered an early check in after an overnight flight from europe

lend you portable wifi which is a rare deal in hongkong room was comfortable and was exceeding your expectation

great service with personal touch from front desk to breakfast area hostess to even the housekeeper (who helped

gym was small

and spotless, great location, they give you a free phone during your stay so you can use it as a wifi spot

check in was quick and efficient. allowed late check out at a reasonable cost.

red-eye flight arrived very early into hong kong and they were able to give me an early check in around 9:30am

try yu goose kitchen which is nearly always full

small but includes a functional clever design that could even accommodate a microwave and tiny kitchenette with

at the check in the staff told me, that the breakfast for kids is not included and we have to pay extra

room was a bit small, laundry service is way to expensive ud83dude05

the shower was immediately warm and the wifi worked great so i could get some work done

gym gymgymgymgym

gym is decent though small

no early check in service was offered, only the full payment for an extra night.

i can see from our stay is that it is situated in the red light district so if you have young kids, better be

not conducive or safe for kids

they gave us an early check in and late check out which was very helpful

out to grab something few metres is 7-11, if we are tired there is a foot station for a quick spa either foot

the decor, the branding, the facilities (they even have a gym

the wifi is very slow

wifi was inconsistent and didn t work well in public areas

useful amenities like iron, ironing board and kitchen towel for the mini bar were provided

the reception area has a lovely little lounge with a terrace and a free bar with tea/coffee and some beers and

only tiny foible is the cost of the mini-bar and laundry services, but there's no need to use either given the

breakfast has almost anything you could want on offer

spa too expensive. it s nice the room has a lovely big tv but it is covering the view.

excellent breakfast

perfect for kids with the playground and pools

service was excellent from concierge to room service, really outstanding

didn t really not like anything about the hotel although it doesn t appear to offer room service which i

great restaurant and bar with reasonable prices and good service

- handle bar in the

the room service food and drinks prices were extremely expensive which we didn't expect to be so high,

for kids they not provide breakfast with booking.com package. rooms are quite small

location, early and early check in by staff, room was clean and as described

this is our own fault though as we assumed there would be a laundry service we could have

it was inconvenient for us as we had small kids

upgrade package offer here so my room was upgraded to sea view looking at the tst harbour plus late check out

the only thing they need to fix is their wifi, very slow and cut you off from time to time

the hot water was perfect and the wifi super fast

clean room, mtr station is right next, many restaurant and bar are arounded but room is

many good restaurants and bar around

no water provided in room and only tiny bar of soap provided

the wifi was not good.

small but comfortable. strong shower. good wifi. comfortable bed.

they even allowed early check in

other than a coffee maker, kettle and fridge there is no possibility of room service as there is no coffee shop

the driver came in a small car that couldn't fit some luggage and didn't step out to help the kids struggling

i ordered room service, and the wonton noodle soup was amazing. loved the pool! it's not as

very handy mobile phone providing local calls and wifi when out and about in hk

much volatility around the opening of the pool area due to thunderstorms alerts the pool area was closed too

hopefully the swimming pool will re-open soon as it was closed for maintenance during both my visits in the

breakfast rather boring

gym access close by at goji studio with hotel pass

stayed for a night with our 2 kids

dual speakers connection both in room and washroom, super-friendly staffs (not include the room service guy)

no room service yet.

guest experience manager, mathew, was exceptionally informative and friendly and gave us great bar recommendations

we really enjoyed the extremely spacious rooms, big tub, and turn down service amenities

pool was small with limited space in the pool bar

from reception to room service, from the concierge to the telephone operator, you are always addressed by name

the staff reception and attentiveness for our kids was wonderful - especially the staff at the pool

his omnipresence we encountered him in the lobby, at the champagne sabering ceremony, at the gym, and even

room was large for hk standards and was good for 4 people (2 adults and 2 kids)

i have young kids and there’s a playground right behind the hotel, no need to cross a street

booked for two adults and two kids, we do hope that hotel could provide items for four instead of only three

wifi is slow

small playground right out the back of the hotel for the kids

i really enjoyed swimming pool on floor 38.nice view;)

they let other (chinese/mainlander) do the early check in but she did not allow us (a tourist fr ph

lots of food options, laundry services nearby, good coffee and mtr stations are all just around the corner

gym because too small

wifi weak shower area too small

strategic location with a lot of food nearby, quiet place, very clean and spacious room but their wifi is terrible

but the wifi is so slow

there is a laundry service next door

to get to the trains, so using mtr as mode of transportation may be difficult for seniors, kids or those with

good wifi was necessary for my work and thankfully the wifi worked great during my stay

simple kitchen with full facilities

the kitchenette light also would not turn off unless all the master switch went off

good kitchen facilities

dog did not join me for the stay since this hotel is not pet-friendly

also, you can cook in the kitchen

a little tired could use some refreshing but clean and good downside, no gym or laundry

self operated laundry facilities are the best

only positive thing is the room space n wifi signal.

wifi was ok

wifi connection is good, but the air conditioning is really bad

but comfortable room ud83dudc4d wifi was good ud83dudc4d no analog or digital tv ud83dudcfa - google tv ud8

wifi was strong

- great location less than 10 minutes walking to the mtr - quiet location on a side street - fast wifi -

wifi works well

good bed and strong stable wifi

wifi is quite unstable.

location, price, wifi, in house movie selection.

fast and strong wifi

didn't try the wifi but do know that every room had free wifi(liked that we can use youtube on the tv) this

its clean, good bed & showe & wifi and friendly staff so why pay

cockroaches running around the room, which stunk like a chinese fried food kitchen

didn't have chance to use it's facilities as it has a pantry area and even a laundry room with washing machine

1 wasn't ideal as this room is right across from the common area so if a guest is cooking, doing laundry or just

good wifi, very close to mtr. for the price and location, it was very good.

its a heart of real hk jut go with it and try breakfast.

a small downside is the pool as it only opens at 8 and closes at 7pm, so not ideal if you are here for work

had a good time with the kids in this hotel.

just that our kids are not allowed in the continental room

just that our kids are not allowed in the continental room

close to a easy laundry and dry cleaning shop for quick, reliable, decently price laundry services

we tried room service from their italian restaurant and foods tasted good

location, great breakfast buffet in the italian restaurant, which is also very good for dinner

i am planning to come back soon, i hope there us a coin laundry close by or in the hotel.

everything was provided as requested from early check in and birthday set up and desserts

breakfast was hot and cold buffet so it suited everyone

laundry was paid extra but only opens from 9-21, making it a bit inconvenient for some

we got a drinks voucher for the rooftop bar which was lovely, with great views

also the laundry is a bit out of the way

we are impressed with very punctual shuttle bus to the central mrt

i had 2 young kids and it’s not really aimed at them

wifi, all other same level hotel in hk offer a portable cell phone as mobile wifi spot, langham

will be better if got older kids or couple or business trip. not recommend for young kids

the pool is pretty small.

easy to access from hong kong - kowloon ferry port or mrt pleasant pool

i made use of the gym once and found it to be empty, making it my private gym

morning or night time i can hit the gym

with no proper desks by the way, to make sure the cleaners will vacuum the carpets coz our kids likes to crawl

the wifi was a bit slow and cut out

with no proper desks by the way, to make sure the cleaners will vacuum the carpets coz our kids likes to crawl

rooms were very clean and well made and the wifi was exceptionally fast

they arranged a late check out for me~ the reception was so nice

i like how they arrange a free shuttle to attractions and transportation hubs hourly

blaring news tv with dying kids in the breakfast room could be better, very distracting

be aware your gym and laundry is about 70-100 meters away on the main road in another hotel dorset - forget

they also provide you with a pocket wifi device

stylish spacious rooms, reasonable prices for hk; small but handy gym

here before, love the decor, the comfort of the beds, love the amazing bathroom and love the wifi dongle you

free wifi device to carry around town is cool (china mobile consumes data at 3x the rate of operators

was a pocket wifi for taking outside, but neither room wifi nor pocket wifi were good enough to have a work

hotel provides a portable wifi to guests so that roaming in hk is no longer a pain

harbor view free pocket wifi

the view was amazing! great wifi for our business trip.

portable wifi available for a large deposit

wifi deviced announced on the booking site is not offered when doing the check in, instead you need

very comfortable and clean. bar and restaurant staff excellent

limited menu for room service.

i have to remind the kids not to open when someone is using

every food i tried in room service was excellent.breakfast was good also.

no resident bar service after 11pm. would of been nice to have a nightcap after being out .

had a small gym and rooftop to check out the views

a guest wanting to use the toilet has to go up to the 6th floor gymnasium to be able to do so

- no room service

room service

no extra towels available when asked for. no extra water. no room service

laundry service is very bad as it damage my new pants as believe they iron too go on the print

no lounge area in lobby to sit and wait. and no room service for food brought to your room.

we got a free upgrade when we have kids and elderly with us (of course depending on the room availability)

could be more welcoming although i got an early check in at 10:00am after waiting for 2hrs

there are convenience stores and mcdo nearby if your kids prefer food from there

is huge enough to accommodate a family of 4 (2 adults and 2 kids)

the mini bar was refreshed every day

the hotel will provide free drinks including beers for adults and juices for the kids, not to mention the free

no swimming pool and gym in the same hotel

would be nice to have a gym

it is my favorite place in hong kong now. ideal place if you travel with kids)

swimming pool also pretty cool

the little details in the room, especially things for the kids, were amazing

gym is very clean and have sea view

hour gym, free shuttle bus, extremely well-equipped and well-designed spacious room, with a balcony with an

service from check in to room service and check out was professional

in room service (breakfast was amazing)

summer kids activity and manor club reservations are

breakfast was absolutely fantastic and the service was unbelievable

the asaya spa was great

recommended for family travelling with kids and senior, since mtr is just across the hotel ,loc for this is a

>no room service >no laundry service >no assistance on time >no travel desk >no concierge >no

recommended for family travelling with kids and senior, since mtr is just across the hotel ,loc for this is a

great location. it has self service laundry, one washer and one dryer.

good for kids, spacious

location and price were great, also high speed wifi was good for getting work done

we cldnt screen-mirror or kids cldnt watch youtube

we went outside for breakfast

booked a room for 4 so that me and my 2 kids would be able to sleep in beds (it said to have 1 king, 1 single

suitable for only kids and small size person