the restaurant was closed on the night of our stay, so we chose from the bar menu and the food was absolutely delicious

the bugs also meant we couldn't take advantage of the lovely court yard and bar - sitting outside we got badly bitten

the gardens are lovely and great for kids to burn some energy

bedroom was fantastic and grateful the kids

it was nice that the restaurant and bar were reserved for hotel guests that their friends only

room is smallish

wifi and poor mobile signal, the latter not of course the fault of the hotel, but the combination

the room was well appointed, our kids loved the swimming pool, breakfast was superb and staff were helpful and friendly

was very comfortable, maybe another pillow would be good a very good breakfast a nice comfortable bar with a very nice

which is actually 2 double room connected through an openable door, was fine to fit our two kids

was a bit worn, i had a front facing room which gave me a great sunset, the hotel check-in and bar close at 20:00hrs, the staff were very good and friendly and i would certainly stay there again

wifi was useless and would not even download emails

drinks prices were more expensive than other bars , this meant we would go for a drink elsewhere and inevitably stay there to eat

the wifi was very disappointing. we were unable to use more than one device at a time.

wifi very poor - needed to be in lobby area to get good enough signal strength

location, 5 mins from the ferry and 2 mins to sword beach with lots of kids attractions, go-carts

looks like place aimed at cheap family fun when it has customers; funfairs, arcades, casino etc

great big carpark with every space having an ev charger

convenient room, satisfying breakfast and close to the casino which is vibey

location, 5 mins from the ferry and 2 mins to sword beach with lots of kids attractions, go-carts

proximity and access to the beach. the spa was excellent

location- spa - staff - restaurant

would have liked the pool to open a little earlier in the morning.

the staff at the spa pool were so helpful and patient, especially as french is not our first language

lovely food served at the bar as the restaurant was fully booked

easy check in, close to ouistreham ferry port. plenty of parking

excellent wifi, good location near port of caen for ferry terminal.

free parking and wifi

taxi to town quoted at 20 euros each way so. i drove and found free saturday night parking.

free parking and wifi

the bar server was very friendly and couldn't do enough for us - bringing cushions out to us when we

staff were super helpful and friendly. pleased to see ev charging

very clean. good staff. bar open until late evening.

we had 2 adjoining rooms, one of which had a kitchen

disabled parking spaces taken by ordinary vehicles

wifi didn't work in the room, only the lobby. room and shower were a bit small for two people.

having a small bar was most welcome

the doors were heavy so had to prop them open with chairs to make sure kids could get to us if they needed to

9 on the ground floor not far from reception) did not get a signal

bar and restaurant on site

pool - heated and in morning sun

the hotel was very modern with parking and the staff were very friendly and helpful

outside area behind the pool needs a bit of tlc

drinks at the bar were rather expensive. the buffet on the saturday night was very expensive.

swimming pool for kids, fantastic breakfast

great breakfast

hotel next door, mercure, they were very nice to us and the only place we could connect to wifi

the wifi connection is unstable.

it has secure underground parking which is well worth the 12 euro charge & a great breakfast selection

nice bar and reception area

no amenities except wifi

staff not so present? and wifi bad connection

nice staff, good bed, good wifi

email didn't say they shut down between 11-5, just to arrange early check in

wifi is a bit unstable in the room, and i lose reception in some corners

friendly staff, free wifi, just across from the station.

it was a problem with wifi when i arrive at the hotel but it was immediately repaired

wifi in room could be

wifi wouldn t work but the desk clerk tried to help fix it

staff, and rooms looked quite good , well kept and modern, including wifi access

a corner of the room the room can sleep three with a single bed square over the double bed free wifi internet was not stable and failed from time to

wifi never stayed connected

at all nearby, staff not very good on reception to the point of not being able to communicate the wifi password

they helped with the wifi and leant us an extra phone charger

room was nice and wifi worked great

no room service or facilities available

wifi was unconscionable

excellent location. very helpful staff. great breakfast. good value.

commitment to eco values breakfast varied foods and generous

location - right in the middle of a bar area

no proper bar / coffee area just a corner in reception.

modern, close to a variety of places to eat, secure parking, decent wifi

cleanliness, locality, private parking, value for money.

there were lots of places to eat nearby, and there was a lot of secure parking places

no wifi, dirty room, dirty outside the room and the door etc. worst hotel experience i have had.

the location and the included parking

the wifi connection wasn't good at some times, or it could take a while before it was working again; -

wifi dropped out a lot.

wifi password

plenty of documentation, wifi worked well for our needs key in a key box

wifi didn t work for us.

good wifi

excellent breakfast

overall a great stopover hotel and the kids enjoyed staying in the bunks

overall a great stopover hotel and the kids enjoyed staying in the bunks

quiet location and the breakfast way good value

smell cigarrettes in the hallway and perhaps there are some tenants that smoke in the room no wifi from room number 106 and the evening shift employee dont speak english at all

parking facilities

room was clean. there is a big parking in front of the hotel.

kitchen is a good idea but a table and chairs in there would be nice, i had to eat my breakfast

all good - parking outside. an excellent person at the reception and a supermarket next door.

very comfy, nice staff, fast ev charging for all cars in the parking lot out front!!

very clean, extremely comfortable and friendly, helpful staff. safe parking with lots of spaces.

clean, easy parking

very friendly and helpful staff in a nice location, with plenty of parking space.

breakfast was very good and there were lots of parking spaces available

the location, the staff , the room & the bar / restaurant .

this was plenty for us each day before going sightseeing it looks like an attached bar is undergoing some renovations so the hotel will be better when this is

fortunately out for maintenance), a bar and sitting room

public areas like the bar felt a little unwelcoming - probably as a result of a hang over from covid requirements - no

had a back room (onto garden, swimming pool) and extremely quiet (+) nice pool, garden, stairs and lift (+)staff, great pool and right opposite the beach (+) the swimming pool was never very busy , the water was warm & the garden was quiet & always somewhere to sit (+)nice location by the sea. nice pool. (+) the little swimming pool being open all day was a real bonus (+)which was bright, modern and had a lovely view (4th floor looking over the back of hotel) the pool was also nice (+) covered swimming pool in spacious garden

there is a cosy bar if you fancy a drink at the end of an evening

the bar area was poor and no restaurant for evening meals

we liked the on-site parking

good parking and location. very clean and comfortable

free secure parking on site

plenty of free parking spaces and spots to charge electric cars too

excellent local bus service into the city and good parking on site

no bar and the hotel seemed

good location, parking great location to drive each day to a different

it was the perfect end to our holidays, relaxing in the spa and eating the delicious meal

the bar was a disappointment

easily accessible by car with secure parking; food was wonderful as always!

located on the beach which meant kids could go playing in the sand first thing in the morning

free parking next to the hotel

free parking

the hotel was right on the beach, had great views and good parking

lovely, friendly staff , easy parking and great location.

bar furniture needs a rethink : sofas and some chairs too rigid, others giving at seams

couldn't find a tv channel for roland garros tennis on tv- but as wifi was free, watched online!

the restaurant was very good and the bar area and restaurant both have a lovely sea view

of us could get wifi

restaurant dining and breakfast excellent lounge and bar areas excellent