very sarcastic he lied he said that if i check in at 2 am i won’t have to pay the extra fee for late check out

don't allow guests and if someone does come they can't get in the pool and they use blowers to clean up round the place all early and get your car all

if they had a swim pool for the kid's

swimming pool

not having breakfast or having a pool

the spa tub and the front desk male was really nice.

the spray for the spa tub did not work but overall those are minor issues that we can work through

everything the spa and excellent bed

everything was pretty nice and clean, staff was nice. room with the spa was amazing.

not a spa tub as advertised

and quiet place for me to rest, just wish the pool was open then i could do my water aerobics which would allow me to loosen my arthritic knees

bed mattresses were really cheap - noisy by the pool (pretty much a given anywhere with kids that come to

pool closed

i like the pool was clean everyone was very nice and helpful with any questions i had

loved it kids enjoyed staying pool was great and great costumer service

i book because it hade a pool an the pool was not available for guess

either early check in as we usually do

should consider to have a laundry room inside the hotel

the breakfast was excellent

was typical continental breakfast but with fresh cooked cheese omelet not just powered eggs

cold breakfast

pool wasn't clean there was green marks on the bottom, no towels were out nor safety equipment

breakfast not early enough. had to work st 6 am

continental breakfast was not very good, somethings were not available by 8:30 am the breakfast starts at 7:00

needs renovation; closed, dirty and very small swimming pool, very thin walls and a lot noises from other

no breakfast,very comfortable more towels.

the pool was nice and the other guests there were friendly and nice to one another

check in and out, nice big room, fridge and microwave, iron and board, direct tv, nice pool, quite, around the corner from restaurant and basic shopping, perfect for a place to lay your

i couldn't see the pool from my room, but i could hear the happy voices.

pool area was clean

we were able to stick around in the pool after checking out, we thought that was pretty awesome

not 24 hour pool and it was kind of dirty

room service ,,, and received spoiled creamer for my coffee ,,,, very spoiled very easy to check

the gym and pool

hard to say, but the only thing i didn t really like was the pool area didn t have a jacuzzi and going as a couple

fresh baked cookies daily, a restaurant with a bar, swimming pool with a hot tub and a gym

was loud, requested room service and extra towels and they forgot, early check in extra $ for 1 hour i paid $25 extra

i enjoyed my self in my kids

5 kids running around on the 5th floor. they were running around the whole floor

i wished the pool was open but it wasn't due to covid.

one room with 2 adults and 4 kids for $819

genuine pet friendly hotel with no hidden pet fees... free breakfast... free wifi...

not enough shower adjustments and wifi not fast enough.

the only negative thing i'd say was that out of all the gym equipment

close to knotts berry farm, nice clean location, free parking and free breakfast

breakfast was amazing, friendly staff, clean property, room service was amazing as well and change our beds sheets every morning and clean towels, the

bbq's in pool area would be great additions

pool was cloudy green.

first day it was trash collection, very loud, second day it sounded like laundry area was at full blast

i appreciated the late check out

roll in shower. late check out

the pool was dirty, but i was advised that they hadn't gotten it ready for use yet

the pool being closed.

only thing that i probably had an issue with was the pool time

closed pool and no breakfast. no coupons to supplement that.

breakfast

had a small kitchen with full size refrigerator, dishwasher, and ice maker

good lay out of the room with a separated kitchen and a living room, especially if you have young kids

kitchen area and being able to cook a meal

lots of homeless stealing food from the breakfast buffet

the guest laundry facility was a true bonus

staff friendly, parking great and very comfortable and relaxing bar on the penthouse!

location, jaccuci,pool,shuttle service , friendly staff

that the room service didn t pick up the phone for the 3 days i stood there

i called and called to try to find out about airport shuttle

and they lied about kids eating free

they had free wifi and free parking which was nice

rooms are very clean, everything is new, parking feels very secure, mini fridge in room

only saw that people from the main telegraph street can come into the underground parking lot which was little uncomfortable because i saw drug addicts hanging near there

room with the spa tub is the only 1 i've stayed at so far at this hotel, but let me tell you, that room is nice

convenient parking

loved the parking space

was no parking when i first got there, the attendant didn't want to go have the person who was taking up

and don t get me started about parking l

parking was very tight the hot water in the shower wasnt working the sheets had cigarette bud

small pool and no jacuzzi.

i would’ve liked breakfast and coffee

breakfast was juice, fruit, coffee and muffins

staff was friendly and helpful, the room was clean we were happy you had laundry service and a small pool to cool off in

breakfast they need them make some fresh eggs some bacon or sausage service package stuff sometimes

it was quiet and clean. maids came daily. pool was clean

after returning we were able to relax after a dip in the pool and also a morning swim before checking out

early check in time, my spouse has medical conditions that require him to medicate and our request

the pool

is once they saw my guest and i both are handicapped, they put us in a ground floor room by the pool and parking very close to the room as well

on our way out we glanced at the pool we had looked so forward to the kids playing in, it was murky and dirty

kids running down the halls ways

ours is winding down banging on the door and walls in the middle of the night yelling at there kids

let have late check out and the place was very clean

didn't like the laundry room, kitchen, and gym are closed

that the jacuzzi pool was closed my kids really wanted to get in.

my grandkids loved her

family next to us had kids that were not well behaved

hoped the pool was open a little later, maybe 11 closing time.

the pool is not fixed

open clean pool and a mini gym makes this place a hidden luxury

the heater didnt work properly. it didnt have a hot tub. and the wifi didnt work very good !

the pool was warm and clean

good wifi, breakfast was good for hotel in the us, parking very big and comfortable, the gym was also ok, room facilities very good

it also had a small gym

kitchen utensils were a bit cheap

maybe more variety at breakfast. more fresh foods.

great hot tub and the kids enjoyed the basketball court on site

kitchen in our room was small

breakfast was generous, the dining room is airy and pleasant, and the staff are friendly and