beautiful pool, art everywhere, perfect location in the center but in a quiet little street a little 'hidden'

everything was lovely, from the attentive staff to the room, the breakfast in the garden and the general feeling

great breakfast

great location and amazing hospitality. breakfast and hotel staff was exceptional

preference over dislike: no mini bar no tv

it doesn’t have an elevator or room service or an internal line to call the front desk

the hotel breakfast was great and the location is brilliant

2things: 1. the stairs lol 2. no room service

the bar / restaurant downstairs is also really great

generous, and the restaurant/bar downstairs is a great place to hang out (and has free, reliable wifi)

wifi was moderate, especially at night it was hard to connect.

the staff (reception, room service, cleaning staff

wifi worked well

slow wifi. that's all

a simple bar restaurant meant wandering the local very expensive restaurants for an evening meal

the wifi was a bit slow but i'm afraid it is problem of beirut and not specifically of the hotel

pool didn't look swimmable and was fairly small and uninviting. gym was very basic.

beautiful rooms, delicious breakfast, fantastic staff.

breakfast could be more out of the common

the variety of room service menu is little

excellent breakfast

great staff, breakfast was delicious and had good variety of food

also, breakfast was fresh and healthy, thanks to two smiling faces in the kitchen - lady chef sara and

every thing was great especially the breakfast and the lady responsible.

great service ,staff are very friendly and helpful, room is very clean and comfi, breakfast is very delicious

502 the location was great and close to everything (supermarket, money change, barbershop,

room service was limited to drinks as there is no kitchen, they only serve breakfast in the room

close to marina, embankment and phoenicia, friendly helpful staff, clean and cosy rooms, valet parking

it would have been amazing if there was a pool

they did their best to help out, whether it's about finding restaurants, exchanging money, parking, etc

all good. pool and roof bar are fantastic.

rooftop bar is very nice and also the location of the hotel is very good with a lot of hotspots within

large rooms, clean, roof top bar with view.

i think breakfast could be better seeing that the hotel exceeds expectations in all :)

best pool in the

the interiors are stylish the roof top pool is a little oasis’s in the city and having breakfast on the roof

gym way too small

that there is no bathroom on the pool level

tea or coffee in room would have been good but room service was fast and efficient.

rooftop bar with a great view

, the room the pillows was good so comfey , the breakfast was very testy

the gym

gym is too small for my liking and is advertised as a fitness centre so i expected much more than

they also have a great rooftop view with a pool and i managed to get up at 6am to watch the sunrise :) royal

the location is excellent with an amazing view of the swimming pool

kids loved the rooftop pool

hotel facilities are nice, room service is greate, and tge location is amazing

the free wifi internet connection is extremely bad

pool bar is nice, but could stay open a little longer

staff, pool, breakfast, wifi, location

rooms are nice, breakfast was rich and varied, a free parking service is available, wi-fi, satellite and

was bad and room service leaves very late one day i needed the room service at around 6pm but they weren't

is no cooperation with the staff between them they always look for a manager we asked for a late check out they

the wifi is very strong

vale parking is very useful

wifi

good wifi, comfy bed, good shower, friendly staff

pool with a bar on the roof

the wifi sometimes failed but it was ok

clean sheets, good wifi, easy check in, quiet and comfy sleep, excellent shower with hot water

the location, room service, staff attitude was great!

wifi is working great and we were able to use zoom call for work and streaming netflix with no

the pool wasn't the greatest.

wifi did not initially work

also, this hotel has the best hotel fitness/gym i've ever used

from the nice welcoming at the reception desk, through out the stunning decor, great room service, available

they should work on wifi connection.

room service always forget to leave toilet paper every day we have to ask for it other wise every

lack of maintenance (specially bathroom) , room service just straighten beds sheets & fill the mini bar (not

good ac, wifi speed, accessories in the room (slippers, tooth brush, etc

all perfect except wifi slow.

24/7 electricity 6) cleaned daily 7) free kettle, mugs, tea and coffee in the room 8) there's a gym which i didn

experience, with rooms containing everything a guest needs and more; very comfortable beds, good breakfast,

breakfast could have a bit more variety

2) the breakfast is currently not served as a big buffet, likely due to less guests due to current issues

stable andstrong wifi throughout the 4-day stay

things about the hotel let it down 1) it says it has a gym so i packed my gym kit, only to see three dusty

amazing staff working there, very welcoming and rooftop pool. great location in al-hamra.

are very good the staff are excellent and very friendly and their service is very fast the roof pool is very

fast wifi internet

the room is very comfortable (we stayed in a 1br apartment with our kids) and the cleanliness of the property

the bar tender is very nice as well

to have a fully equipped gym there maybe

nearest restaurant 15 mins walk. spa quite pricey

tasty breakfast, including

wifi connexion, the room are not sound proof so you'll hear all the noise on the street (car horn

the room was large and very well arranged very clean and comfortable for a couple with two kids.

wifi was awful

although the room service was good and comfort i didnt like the view

staff is very professional, the location is perfect, the beds were great and the wifi in our room on the 7th

2 hours after the check in the reception called us 3 times and the room service were knocking on the door many

were small, no real room service

early check in and late check out for no charge

breakfast was filled with a different variety of options

central location with free parking, great staff and very clean, recommended.

staff good behavior is very good location is excellent good wifi good food easy to go any where and pubs is very

very kind and helpful staff clean rooms and bathrooms responsive room service

slow wifi, and no breakfast after 10 a.m.

just need relocate the places of the internet routers in each floor to get a good wifi powerful signal in your

the view, breakfast and wifi service

receptionist mohammad was extremely helpful and the food was really good, even my picky eating kids enjoyed it

receptionist mohammad was extremely helpful and the food was really good, even my picky eating kids enjoyed it

the only minor complaint would be that we ordered room service for breakfast one day, and they brought the

was good and i got an upgrade, what i liked free parking, balcony, room size

valet parking available

liked everything, breakfast, room service, location of the hotel which is in the heart of hamra area and near

the rooftop swimming pool is a great way to relax and to cool down

so tiny should state kids mini pool, carpet need changing to ceramic floors

they have burnt my expensive clothes after sending to laundry and refused compensation

everything was good. good location, amazing staffs, free parking, delicious breakfast

friendly and hospitable lebanese reception, the modern spacious bedroom with a well stocked bar, kitchenette

temperature in the showers room service was not available 24hrs one robe was placed in a suite for double

rooms were clean, and there was kitchenette for guests to use

parking spots are available

parking

wifi is unreliable

it's relatively old, and room service wasn't great

room service was great

pool is so loud , not all guests are here to party, some need to relax :)

the spa and the pool

with 2 kids (11 and 9) the hotel location was super convenient as we could just cross to the abc mall for

recommend the restaurant laila :) and the indoor playground in the same building is optimal for kids

were very friendly, the breakfast buffet is rich with different variety

chahan was amazing love the gym valet parking

we had a nice little sitting area where we took our room service

room service crew (mustafa, ali, and rajib) did an amazing job everyday we stayed at the property

location near large shopping mall, secure underground parking, good size/ well appointed room with kitchenette

like home , great location , lovely stuff , suitable price and shaded free parking

have free wifi

parking is too narrow for cars

the pool very nice

4-the kids pool and playground were very important for us

the swimming pool is nice. kids enjoyed it a lot.

the unexpected facilities (3 swimming pools, 3 tennis courts, gym, basket ball court

room service though limited choices but it is generous and tasty

good parking, very friendly staff and good location for city walks

wifi was awful, it wasn’t working at all

bad wifi

good location , near from everything, very clean and everything available, free parking inside, the staff are

- wifi connection is available 24/7

bar, the pool and the gym was really really bad

& professional all staff are perfect we are coming back after few days rooms are cleaned plus the pool is

the wifi was poor

but for me it was like 5 stars as services and cleaning the bar man send us a very delicious breakfast to our

everything is perfect staff, rooms, pool, gym & food special thanks for mahmoud & ayham

wifi connection wasnt good enough.

out for outstanding service to the lads managing the room cleaning service & the staff at the spa down at the

location is perfect, the pool access is a plus, everything was great, the staff is helpful and so polite specially

wifi facility is pathetic

i had the junior suit the facility is too old, the bed was broken, the mini bar not working, the shower was