the rooftop pool with exterior seating area

gym ok, small but ok. rooms ok.

wifi, food unavailable until 20

breakfast was very good, spanish style

gym is in the very poor condition. pool could have an upgrade too.

breakfast was limited and there were just a few vegan options (bread& peanut butter), but can't

breakfast was really ok every day very nice people working there

the breakfast was excellent and convenient

breakfast was good

wifi really needs some upgrade as in our room there was no internet at all

great breakfast and great staff.

breakfast and pillow (too big)

good location next to motorway and ample safe parking.

and food was excellent, i felt there was a lot of effort in the decor, service and food created, breakfast

ample parking and car charging available

room service was exceptional

restaurant open no wifi location with the google map was wrong we had to call the hotel and ask directions

we received dog bed and bowl for our pet

room kitchen with mini kettle, fridge and sink cozy design of the room lovely forest in front of the

you got most everything you need very close by restaurant, markets, bar ocean etc.

the location was great with lots of restaurants around. i loved that we could take our pet.

it was possible to give him the meals in the kitchen of the hotel s restaurant

wifi unfortunately didn t reach our bungalow.

didn't like that there were some basics missing like matches (or similar) for the gas cooker, a kitchen towel

the pictures of the swimmingpool on booking

the wifi password had not been provided either which made sorting out the connectivity issues i was

great bungalow, nice pool and perfect 15 min walk to the beach

free wifi free parking pllenty of hot water

secure parking quiet and very comfortable rooms

big private parking lot

nice staff, good room, private parking available, free wifi, good breakfast

good wifi and great

car park, pool and garden comfortable bed

hotel has a lot of potential that is not being utilised such as the pool area and dining room

wifi was very patchy which was frustrating, would be impossible if you were actually working from

nice room , great pool and pool area , helpful staff when we had a problem .

the pool needs a bit more sun umbrellas and a few additional

spa was clpsed due to renovations - it is quite far from everything so no problem with the car,

nice room and generally a nice place with many additional seating areas, small, not comfortable pool

good parking and easy to access

great courtyard to relax and sunbathe and dip into the pool

was not a spa hotel at all

apartment was very clean and had a small equipped kitchen with everything you need, as well as a fridge

very good sized fridge freezer and kitchen area

some surfaces were dusty and not recently cleaned, but bathroom and kitchen was clean.

apartment was modern, clean, and had a great kitchen

apartment was spacious with fully equipped kitchen

great hotel! there was also a special room for kids.

the wifi keeps getting disconnected

all of them!big bed,playroom for kids/babies and fitness room!

no gym.

is well connected to russafa and it was very clean and the stuff are really so nice, only the kids area is just

there is a bar in the hotel where you can order drinks and food the location is close to the city of art and

cleanliness, wifi/ chromecast, accommodating staff

the staff was great from receptionist to bartender and the serving staff

wifi easy to connect

wifi connection was working perfectly

also a nice surprise it wasn t a typical buffet, but a la carte, freshly prepared in the kitchen and served

clean apartment, has kitchen with pan, bowl, plates and utensils

place was spotless (bathroom, kitchen, floor were extremely clean); the bedsheets were very clean as well

although the reception and bar area were good, the communal area of the hotel was not very welcoming

could not open the windows due to traffic noise, and people drinking in bar below

the bar restaurant was simple yet very nice

the coffee at the bar is very good

the room was clean and comfortable, wifi was excellent, shower was good with toiletries as well

crowded at times due to kids classes and the shared use with the public or local area

the gym didnt have as many things as shown in the picture

pool was lovely size and always clean the food and drink at the pool bar was good size and economical staff

didnt have breakfast so cant comment but poor service and quality due to shortage of staff

not having to pay for the safe in the room or the gym

good room service

wifi is

ordered room service, 2 burgers and fries, simple right

wifi didn t work 4 out of 5 nights. very small closet

if you want to visit city of arts and sciences location is superb and they are pet friendly.

the swimming pool is small too but would be enough if you want to cool down a bit

whilst there was covid restrictions booking a 45 min slot for gym and pool this worked really well and was very

lack of common space - hotel is not meant for family with kids.

and hotel was very clean, although as they said it is more for business than for family trip with kids

excellent bar elbar nearby, close to the city of science

i loved the coffee in the morning by the little pool, and the food presentation was very 'bali style'

massive comfy bed rainfall shower minifridge, kettle and hairdryer loved the little plunge pool and chill out

that the pool was closed but under the circumstance.

would be nice to have access to the pool later than 8

friendly and welcoming staff with a cute pool area and spacious rooms with clean lines and very modern

breakfast was nice, and the staff was super friendly, especially to kids

strong air-conditioning, water pressure, wifi, and good size bathroom

located when it comes to the town- it s about a half hour walk if you don t stop (so with kids, add at least

-friendly staff -comfortable & clean, with air conditioning -good wifi and tv

wifi on and off in our room the bathroom/toilets was only separated by a glass door that wasn't

good wifi close to supermarket and 2 shopping malls

breakfast can be more diverse.

ly downside was that pancakes were not available every single day)

room service very very

hotel says it is pet friendly, and when we arrived in the evening this appeared to be the case

great location, nice neighborhood with cafes around, kids friendly hotel

the provide free bikes and even strollers for people with kids

the staff left a note with a small present for kids during the night when the three wise men come

great location, nice neighborhood with cafes around, kids friendly hotel

had a room that all five of us could fit it (2 adults and 3 kids)

location, very clean hotel, friendly staff, lovely pool area

kids beds seemed very hard and upper bunk rail a little short

swimming pool was very small..but the area was comfortable.we could stay there relax.

smoke in the rooms despite the hotels no smoking policy

hoped to use the gym facilities, however the room felt very small and not quite functional

nice bathroom/shower, decent hairdryer, nice kitchenette with cutlery and plates/bowls to use and a fridge,

there are also options for kids with milk, cocoa, nutella, croissant, etc

we didn't need the kitchen, but as we weren't allowed into a smaller room (two adults, two kids), we took the

meniu, all sugar for kids, no veggies no fruits, just preset 2,3 options for 8 days

within walking distance to supermarkets and coin laundry facility

pet friendly

but very neat room with separate bathroom and welcome air conditioning, bottles of water, free wifi and street

and the wifi was super fast, so much that i was able to do work video calls

pet friendly

good wifi

there is also a small swimming pool and a gym on the top floor

stayed with my wife and 4 kids, aged 8,8, 7 and 2

of apartment with 2 bedrooms and large bathrooms, balcony, and hotel staff and facilities (gym, pool, daily

good location, very nice reception and service, very cuzzy interior, full functional kitchen

the rooftop pool was a welcome bonus which we made use of

it was great to have a restaurant and bar in the hotel

super breakfast and dinner in these times of pandemic

wifi connection very bad

facilitated a late check out which was great

suites was spacious, wonderful breakfast, everything you could think of, late check out was

wifi was very weak and the walls were thin

wifi was too slow as to be almost non-existence

the rooms were clean, the bathroom had shampoo and towels, the kids' room, with the 2 single beds was a nice

the wifi was terrible. less than 1mb through, so barely usable.

wifi was weak but it s not a big deal.

comfortable, there s a pool and a gym. very lavish.

bathroom with nice fluffy robes and slippers, great beds, and excellent location especially for kids- just a

pool on the 7th floor,the personnel were helpful and friendly,the location was good,the speed of wifi was amazing

although we did not pay for breakfast staff allowed us to have some cereal for the kids

walk to turia,7 to center of arts close to the city center and marina room was very quite good room

hotel bar not open to guests in the evening when we stayed from march 11 to 15th

the breakfast and evening bar food was pricey

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

the rooftop is really nice, so is the bar but we couldn t enjoy it for too long because of the opening times

hotel doesnt really have a lobby or bar or anything like that, and they did not have towel slippers for the room

location bar and terrace

they helped us get a late check out we really needed :-) the room is average size and it has all the things

wifi was down during our stay which caused some inconvenience.

wifi isn't free as they post on the booking

very small gym with little equipment.

the wifi was hopeless and frustrating. the elevator was not reliable.

wifi ud83dude05

everything was ok. weak wifi.

the only issue i had was connecting to the wifi, which the

is good, hotel too clean, wifi is bad perhaps because of our room, anyway everything is good centre of

wifi was sometimes lag.

very bad wifi.

the central location and immaculately kept rooms. good free wifi

rooms were kept spotless by room service

friendly stuff, when i asked for late check out they easily

you have to drive in to a parking space and enter the room from that

facilities and room service

room service

wonderful roof top bar , helpful informative staff

100% already planning to return - roof terrace pool and bar are very much worth a

rooftop pool was essential during our stay

hotel with a beautiful rooftop pool and bar

rooftop pool and bar are amazing

fresh towels are provided daily, and the room service is excellent

gym too small

room service and amenities were good and quick

the wifi speed could be slightly improved.

beautifully decorated and bar with exquisite cocktails

small gym should be equipped with a tv and with towels, drinking water and paper for disinfecting the

towels and toiletries powerful shower head possibility to have a bath hairdryer good wifi connection

the mini bar snacks were a bit expensive

bonus point for the hotel gym which is much better than most hotel gyms

gym facilities excellent

poor gym.

the staff were amazing. receptionist and bar staff were awesome.

wifi connectivity was inconsistent, they could install some wifi repeaters throughout the facility

would be nice to have tea or coffee in the bedroon, wifi was slow at times, otherwise i would recommend this

good cleaning service and good wifi

they gave us an iron for our clothes (bonus) and the coffee was lovely from the bar and rang of drinks

wifi is great, everything was nice and clean, whole hotel looks nice and cosy

it was very clean. seemed quite new as well. fast wifi, friendly staff.

the wifi speed, nice personnel and cleanliness

wifi connection is very nice

nice bar area, well positioned near the turia & the rusaffa area

the pool attendant was really helpful and answered any questions you had and room service was efficient and

first rate spa and good restaurant if you don't feel like going out

lovely pool with bar service

rooms, friendly staff, nice late checkout, and early check in - we arrived early but they had the room ready

wanted late check out

was in a great location, we were able to drop off our bags in the morning and they were able to early check in

location early check in luggage deposit

the wifi was not working.

early check in

really good location, friendly and helpful staff, daily room service , very clean

wifi works good

no ac and laundry facilities

room was clean and the whole hotel was quiet; the hotel is located in a good position and the room service is

the wifi often did not work.

shame the bar on the first floor isn t operational

30 when the hotel bar closes and also early morning tea if you don't wish to have breakfast in the

the breakfast and bar section of the hotel are super enjoyable

view only walls outside no catering except breakfast which was very good could ask for room service but we did

also there was no room service after 5:00pm

tv equipment and wifi working well

little place in a nice area full of restaurants and bars,but tucked away from them enough to not be bothersome

big, equipped with a large tv -big bathroom and strong shower -helpful and friendly staff -good wifi

mini bar prices were reasonable

wifi worked great

i think our room for 1 adult and 2 kids should have been cheaper based on the cramped and mediocre rooms

swimming pool was smaller than i initially thought, but on the bright side, it wasn't used by many people,

the spa and decor.

breakfast was amazing pool relaxing and rooms very comfortable

there was a shelf above the top bunk bed that my kids hurt themselves

the wifi worked well

the only thing when booking breakfast as part of our stay , it isn t made clear that the breakfast is served

perfectly located, amazing staff. also offered a late check out

there was also a problem with the wifi but it was fixed within a short time

breakfast at another hotel of this chain, a few minutes walk away