early check in as we had family function,staff were friendly,chatty well presented help you relax,

want to help till we took it further i was very disappointed that i was told i could have an early check in as it was my wedding day and i rang to make sure it was all booked in to be told

everything! staff very welcoming, we did an early check in, room very tidy and modern.

i wish the bar was open 24 hours. ( no real issues)

as a family with kids i expected they would put us in a room not ext to few single guys who was drinking all night

allowed early check in which was really useful

we were given a warm welcome by the bar staff and there was everything in the room that we would have wanted

to the pub friendly staff very helpful easy check in and easier checkout was able to arrange late check out 5

check in was in a noisy (and, weird for 2025, smokey) bar area

location for what i needed, free tea coffee and water, good wifi, friendly bar staff who showed me to my room, heating was on and adjusted by radiator, plenty of pillows

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

staff accommodating for early check in

bar on site although it didn't stock wine

also no bar no pool as website states and we even couldn't wash beds felt itchy and dirty bases in fact i

there was no meals or bar provided in the evening but they did provide breakfast which was stone cold

bar didn't have a large selection for breakfast and the hotel itself was out of the way and not

comfy. ed and choice of pillows. managed to get early check in which was very helpful.

were rude and could barely speak english - we were advised that we could have an early check in by louis and when we arrived we were very clearly told we could not in a very rude

staff very accommodating for an early check in as requested

location excellent breakfast very good

clean, quiet and good breakfast choice.

staff

so friendly and we had early check in

early check in was accepted.

ranged an early check in); spacious, comfortable room, good breakfast, ideal location for our needs

early check in, very clean.

hope they open up bar and do breakfast but there is lots of bars and cafe's nearby

got handed a towel and a small bar of soap when i checked in

upon arrival, i was told i was upgraded to a room with a double bed and was given a lovely bar of soap and clean towel

no brekfast and bar didnt open

good value for money, allowed early check in

we requested an early check in but we’re told that this was probably

early check in went okay, after being initially declined, when i explained i had contacted the

maybe a bar or food facilities, i know the hotel was going through refurbishment

restaurant and bar not been renovated yet

convenient location, quiet rooms, nice bar area,

nice and quiet with a good small bar area.

for early check in at 9 for my partner, they checked in at 11 and staff wanted me to pay again

check in not being allowed even 45 minutes early

got a early check in for free

parking on site and early check in

fairly early check in and late standard check out times so good value

the staff we requested for an early check in were very accommodating

the staff were very helpful in confirming an early check in, and their email communication was prompt, which was appreciated

no room service

free parking in the middle of the city centre is a fantastic bonus

car parking was free, and very central in the city

were incredibly accommodating when arranging an early check in as i had travelled up early for work but brung along my partner

prefer an early check in , as me and my husband visit leicester every week

allowed early check in without charges

staff were very accommodating and got me an early check in as i was poorly

the early check in

courteous staff. great location! complimentary early check in. location!!

the bar had some amazing cocktails also make sure to have a drink or 2 in

hotel was new, very clean, the rooms were large, we stayed with our 2 kids and the slept perfect in the sofa bed, it was really comfortable

location, modern, clean, parking available, gym, good breakfast

no parking near by especially if you have disabled people or young kids, its a 2 min walk and especially when its bad weather its not very convenient, also no help

spacious room, good clean facilities and our early check in was accommodated.

was no spa for beauty treatments and the pool was smaller than other hotels we've stayed in

gym/swim facilities open early and closed late

lenka & rupali thanks for looking after the kids

loved this hotel it was a stop off on the way to a wedding and we arrived late with 2 tired kids

wedding amazing day accommodated us an early check in to change amazing staff

was beautiful & clean throughout, friendly & helpful staff & delicious breakfast

very friendly staff and comfortable room. free parking.

good parking facilities

and given plenty of time to eat your food and enjoy big shout out to josh in restaurant and bar area nothing a problem to this

also appreciated the early check in

booking then requesting an early check in then having to pay for early check in

nothing, other than a slightly early check in.

no cold water, no him, no toiletries, not even a small bar of soap

6 bar was not open or the restaurant

staff , rooms, bar not open

hotel was worn . no bar facilities

the pug and greyhound were most helpful and let us have an early check in thank you

ample safe parking

the room was comfortable and spacious with good parking right outside

great to have a bar which served food

plenty of secure parking - very important as a motorcyclist!

to speak to anyone day before arrival to request early check in as we were attending a wedding resulting in having to book an extra night the day

was allowed early check in , breakfast very good

staff were pleasant, managed an early check in despite them being busy preparing for a wedding

stay was good room ready for early check in and easy to access on late night back

the young man in the bar was especially helpful and went out of his way deliver excellent service with nothing being too

requested and were given early check in which helped our schedule immensely

great choice of rooms, ample parking, well stocked bar and great food thanks

easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service was an option good sized rooms great selection of wine and cost

were 2 in the room and there was only one towel noone at the reception to answer calls for room

wifi fast and good signal throughout hotel

basc breakfast left in a cool bag with no ice block - no one to meet us when i had arranged an early check in

of this before arrival which helped, as we could make other plans) we did have a drink in the bar which had a really nice ambiance

a broken part on the spa bath meant we couldn't drain it

cold water tap not working for spa bath in the evening but did in the morning

we loved the spa bath and hot drinks available, very relaxing!

i was staying for a wedding so arrived early, and they did everything they could to help me get checked in before the wedding even though

arrival, early i might add

there's a beauty room providing lovely treatments, a well equipped gym, a lovely swimming pool with sauna, steam, and jacuzzi

good bar and restaurant areas

pool on the small side

was professional and helpful for early check in and late check out

kept changing prices of early clock in, we came for a wedding and was advised over the phone that early check in was a

really greatful to the staff for the early check in so we could enjoy our friends wedding in full

good wifi and tv with working channels

clean hotel and access to free wifi and tea making facilities

for my sisters wedding,allowed a early check in they even arranged taxis fab breakfast thanks to charlie he was

breakfast is great and the staff are so helpful and friendly - always smiling

was close to a zoo called peak zoo which our kids loved

really great hotel excellent pool area gym ect , not to expensive in the restaurant to

beautiful pool, sauna, steam room and jacuzzi

hours early), no bath, no drinking water in the room, the pillow was too

staff on arrival were very helpful with regards to making it possible for an early check in

at night - sounded like a party going on below us until early hours

early check in denied

e was 20 which i though

helped arrange an early check in which was greatly appreciated

accommodation was spotless, food excellent and the lady who booked us in and looked after the bar was tremendous

lovely bar and restaurant

good wifi

lovely property, plenty of parking spaces. room was very large and super clean.

we were given an early check in which was very much appreciated and although the room we had booked was usually only

quiet clean rooms, friendly efficient staff. secure parking. excellent meals.

easy to find and plenty of parking

ample secure parking and in walking distance of the town

there is plenty of space for parking in an enclosed area

i was out on a works xmas party and i was out early they allowed me an early check in for convenience

the staff were very helpful and facilitated an early check in

plus gave we had a late check out with no extra cost

can't fault this place one bit just maybe if the bar stayed open longer

the bar and restaurant was fantastic.

quick and early check in service. very impressed.

i was there for only one night , early check in was no problem

location a 10 minute walk from the station, the hotel was able to arrange early check in to suit our circumstances

laundry piled up in reception

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak english, awfull experience

very helpful and friendly staff and when out of there way so we could have a early check in

staff as usual helpful and polite. early check in and late check out.

all parking spots full no wifi tv not working

everything.. except the the kids swimming goggles costing £15

also kids eat free in the restaurant

and clean very friendly and helpful staff early check in was accommodated upon request due to us heading to an event

a really nice relaxing atmosphere and ample parking

easy parking, friendly staff, olde-worlde atmosphere

lovely spacious room, comfy bed, great location with parking.

partner was quite ill as we arrived and all the staff amy, bar manager and staff were all brilliant and very helpful

very accommodating as we needed early check in to attend a wedding

pub has a cosy bar for locals as well

pub with history and character, convivial bar with locals popping in and a well behaved labrador enjoying the company (and any available

to go into a bar full of drinkers with my son to get the key

great bar with a good selection in a village location just outside of the town centre