early check in and late check out service waa great

had early check in since noon time, it was very happy from travel since early morning , and like the

reasonable gym

were amazing rooms were clean and spacious bar in lobby had excellent service the location is incredibly

loved the bar happy hour

great property, early check in, clean room, great location

hotel is clean staff is helpful outdoor rooftop pool breakfast for 2 adults and 2 kids included

huge room, kitchen area in the room, pool, comfortable bed, laundry facilities, great location

the wifi kept logging me out.

little hiccup was the ihg connect wifi was down when we arrived and we were given an alternate wifi to use

staff is lovely and helpful - they gave me early check in, and helped me with some printing

clean room and early check in was given which helped us when we arrived

they allowed us to do early check in at midday without extra charge, and check out was at 12 noon, so we had time to

they accommodated our early check in, watched our bags for us when we explored once we had already checked out, and even

i had requested a pool view room and one would have been available if i had not requested an early check in so that was no fault of the hotel

look on our faces when we stepped out of our car after the long traveling experince with 2 small kids, but whatever it was they upgraded our room to a balcony

the pool bar and pool were nice once the rain cleared

staff was flexible for early check in.

no refrigerator, charged for early check in. senseless since room was ready anyway.

managed to get a great deal on agoda and then got early check in and an upgrade

do note that they do not offer room service

no room service

good location clean rooms allowed an early check in, were responsive

excellent location. enjoyed laundry and fitness centre value for money

breakfast was very average, requires improvement

- gym was good, breakfast was fine, staff was kind, rooms were clean and spacious

breakfast was good. spacious room. fab laundry room.

close proximity to all areas . valet parking . early check in and late checkout

i was able to get an early check in which was great

the access to the gym is cumbersome as one has to take the lift to the lobby level and take a different lift to reach

hotel updated tastefully-edgar bar & kitchen amazing food and service

great room service, kind attentive staff, when they had the chance they upgraded our room to a bigger

we asked for some special accommodations because of early and late flights in and out of dc

convenient valet, helpful friendly staff, early check in, nice rooms.

however, for multiple nights stay you need to request room service

changed our room for a better view, complimentary breakfast, never had to wait for valet, and the bar and food was fantastic

for a long time while the staff sat on the phone with customer service to help fix a customer wifi

the staff were friendly and were able to accommodate our early check in as our train arrived a few hours before 3

the gym is in very bad shape, the treadmills need services now!!!

breakfast and room service excellent

was like a cloud room service was excellent location was great

gym could include a little more

was charged $50 for early check in when over the phone i was told i would be charged $25 for early check in past 11 am

we verified multiple times that we could check in early and pay the fee only to get there and we were denied early check in and the guy at the desk

i was able to get a very early check in which made my arrival day at work much more enjoyable

$50 for early check in is a bit much...

charge you 50 usd for early check in, although the room was ready

we asked to get an early check in and a late check out, and we got both

every night the roof top bar would play very loud music, the base was relentless

floor rooms the hotel does not have facilities for hotel guests, the restaurant area and rooftop bar are all for

is modern elegant very comfy beds cleanliness of the room and the hotel in general the full gym access to the hotel guests i would never stay anywhere else in

we asked to get an early check in and a late check out, and we got both

i needed a bit of an early check in , and they facilitated that with a smile

an overnight flight from bwi and already had a long day; i was able to be accommodated for an early check in before my afternoon meeting

stay from early check in to complimentary upgrade and breakfast vouchers was exceptional

bar service was polite

the staff were friendly and welcoming, especially the bar tender who gave us some brilliant recommendations we wouldn't have known about otherwise

after a long day, i called room service and they were super accommodating- i wanted a grilled cheese

early check in. thanks. very accommodating.

was able to do early check in for us at 7am with no extra payment

w season) weekend but still, this is a

early check in as well as late check out was granted

hotel gave us free wifi, extra fridge and micro wave for medial reasons

the hotel also offered early check in with a fee but since we arrived at 9:00 in the morning it was perfect for us as we

staff was extremely helpful and friendly and even had a room ready for early check in

in staff was amazing, they accommodated an early check in for me when we arrived earlier than planned

gym, and indoor heated pool

the staff woman at the front desk showed us free late check out at 1pm and even held our baggage whole we went to the museum

they allowed early check in with room upgradation

we were able to made early check in for free

liked a private wifi connection especially since i was given a password which i didn't need for guest wifi

bar was substandard, they did not have ginger beer to make mules, nor have juices to make mixed

no happy hour, nor room service

only worse thing is they will charge you nearly 50$ for early check in

the staff was very accommodating, switched a room for us to allow for an early check in

paid for early check in however when i checked in my bathroom was dirty and i cleaned

- early check in - location!

didn t know about the early check in fee and no parking unless valet which was $63

early check in at 12 was amazing

bathroom door did not close which was not addressed, and slow wifi.

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

wifi was spotty but upon request staff kindly shared staff wifi

the gym lacks windows and equipment is limited. lobby format is a bit awkward.

were friendly, responsive, and accommodating, including early check in

staff was extremely accommodating with early check in

the gym was great, equipment was new and of good quality

i loved the rooms, bar and restaurant

the room is clean n bathroom are big n clean , kids love it

great location, specious room, very comfortable. option for early check in aplied

- i had to wait in the laundry room for 20 mins to get the detergent

however, the root top gym looked good

room service ended very early

the lobby, the front desk staff, security at the front, spacious room, modern looking bathroom, gym, quiet hotel

early check in was no problem

came early morning and was provided early check in and the staff was very nice, my bed and pillows were

our request for early check in was accommodated with great ease

room service was quick and delicious

advertised as wifi and parking. both were extra charges.

they were very accommodating with my early check in as i had just come from the hospital.

rooms, reception staff very friendly and accommodated early check in

upon arrival i requested early check in and that didn t go as planned

room service

my kids enjoyed spreading out outside on the roof and taking in the monuments

accomodated an early check in around 8am which we really appreciate it because was much needed after a long travel

they accomodated us with a very early check in as we had a long flight and even upgraded the room to a bigger room with a kitchen

the room service was really good

slow to answer phone for room service; almost gave up.

i expected a few more things such as a pool or gym for the price but it didn't have either

they accommodated me with early check in for my wife birthday and gave us 2 drink vouchers for their bar which was delicious

staff was welcoming and did allow for early check in as our flight reached earlier

arrived early after a long overnight flight and requested an early check in

they were able to do an early check in and late check out for us

filipina staff in the information, she only offered early check in when we over heard her offering same to other customer

they dont have a decent early check in or late check out

arrived early and stopped by to see if our room was ready for early check in and it was

i loved the staff, the room, the kitchenette and the towels

the the swedish is large with separate areas four bedroom, living room and kitchen

i liked having a small kitchen space (counter space with microwave

there should be some allowance for early check in and / or late check out

everyone was helpful& pleasant . i needed early check in & they were able to accommodate me

close to all the embassies early check in

the breakfast ud83dude0b and dinner menu were excellent.

they even offered a free drink at the bar during the happy hour

i arrived earlier than expected and they were able to accommodate me with early check in

restaurant's diner and bar were great

umbrellas available for rainy days, excellent location for my business needs and late check out at no charge

great gym

-staff was friendly and helpful gym on site bed was comfortable hotel was clean and modern location was

friendly receptionest met us on check in and allowed us for early check in which we truly needed

it is pay to park and there is no free breakfast, although it was very tasty and there is a starbucks

they had a cute little snack bar for late night snacking

to everything, great rooms, cafe and bar were great

great customer service. starbucks on property. indoor pool and workout room were clean.

me an early check in without charging me

the early check in fee

early check in, i really appreciated it

the clean nice staff good price except for paying the early check in fee.

early check in when booked, was not able to get this

accommodated us with very early check in and answering questions beautiful old hotel with

on monday

86) even though i had paid in full in

also the restaurant only serves until 10pm and also room service, so i oculdnt have dinner after arrival the first night

there is a great courtyard bar and restaurant

polite staff, jonathan on reception was great, warm welcome and assisted with an early check in

early check in before my meeting.

got there really early check in was at 3pm they let me check in at 9 am

gym

room service breakfast was very nicely presented and hot

always do a early check in

i called to see if early check in was available

they charged for early check in and also even after requesting didn t give us a room with a

booked 2 rooms, and arrived an hour before early check in and were told it would be $40 if we wanted to check in at 11am

hotel staff went out of their way to be helpful,including with early check in and an upgrade in the room

service with a very early check in allowed for us after an over night flight

we were given an early check in and a room upgrade on a week were washington was almost full

full kitchen

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap and water) and saif at the front portal (suggestions regarding the area and meaningful

also, the hotel had a coin operated laundry, and the front desk gave us complimentary laundry soap