they allowed me early check in which was invaluable for me that day

the kids loved the heated pool/hot tub

the kids loved the heated pool/hot tub

great location (close to umass) and a very nice complimentary breakfast

complimentary breakfast was very good

the assistant manager gave us an early check in which made our arrival much smoother for my kids

the pool is nice, clean, not too cold, the air is warm, so pleasant to

breakfast was so-so

the pool and gym were very clean

pool was amazing and the bed where sooo comfycozy, they had coffee 'and cookies over the whole day

we requested early check in but there were no rooms ready at that time, my partner had to take the car to attend

not clean, was run-down, needs many repairs, beds were very uncomfortable, no room service, no ventilation in bathroom, no proper drainage in shower, causing flooding in

is under maintenance but besides that they had a great free breakfast spread in the mornings

free wifi

hotel is new and the receptionist is very polite and patient, but: no breakfast, no room service

i was allowed an early check in and it's in a great location

the disinfectant smell in the breakfast area.

no decaf coffee in the breakfast set-up.

not have breakfast, slept late

great breakfast cafr on premises

we asked for early check in and a later check out, she was gracious and accomdation

the moms and the kids went to the dr

i had carried food for my kids that ended up going bad

there was a laundry center, fitness center and pool

breakfast was a nice surprise including a variety of hot and cold options

early check in procedure is non existent

early check in & cleanliness

would have liked early check in but staff was upfront and honest that they could not promise anything

was not able to get early check in.

we arrived a bit early, and they were even willing to accommodate our early check in

allowed me to do early check in when my plans changed due to the weather

shower, gym, pool

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer or had our kids with us it would have been a deal breaker for

no room service.

staff were exceptional, we were given a room on a higher floor so the kids could have a good view