decor was excellent, friendly staff, early check in accommodated. perfect stay.

the allowed us to have a very early check in to get ready for the wedding we were attending at the hotel

extra paid for early check in

emailed numerous times to try and get an early check in, had no reply

poor wifi on 5th floor

the staff facilitated an early check in which was appreciated

requested early check in and didn t get it

friendly staff who kindly facilitated early check in

dodgy wifi

fabric sofa in the bar was covered in dirty marks

bother to complain otherwise if the manager gets to hear it we will be charged extra for one hour early check in

staff were friendly and helpful

cept spa) - spacious room - tv channels - early check in and late check out

as spacious abndwe requested an early check in which was ready when we arrived

early check in.

which is increasingly uncommon (i left around 10 am hoping someone else could benefit from the early check in) (+)early check in (+) early check in was (*) however, i emailed in advance to say we would appreciate any sort of early check in as we would be arriving around 10-11, and we had to go up to reception every 30 mins (-)don t like hotels trying to charge for early check in when the room is ready

the bouncer let a few kids in ahead of us who weren't staying at the hotel which we found a bit strange and a bit

there was no room service menu

the facilities were excellent, especially the gym which was put to good use during my

ive stayed here a few times great hotel,first time in gym,really state of the art,

early check in luggage room location to town

early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning

fantastic breakfast, a wonderful friendly staff!

just a small thing the lighting in the bar in the evening, it was very bright.

i would have liked a more private lounge bar area

excellent reception danielle especially good with early check in no problem and helpful local information

during check in we were clearly explained our options for the room based on our requests

the early check in as my room was ready when i went to leave my bags.

had early check in as we came to watch a liverpool game

not being able to have my room early

welcoming owner who went out of her way to help us with an early check in due to attending a concert and not getting back till after midnight

things: we could hear next room & if you want an early night be prepared to hear the music from bar below

food at the bar was delicious

com overcharged us and manager messaged to say a refund would be ready at the bar for us

central location, nice and quiet. lots to do for kids

we were very happy with early check in at 12, thank

and the rooftop bar is excellent

the rooftop bar was fantastic to sit and look at the view

friendly, spacious rooms, receptionists were the kindest welcoming i've meet in any hotel my kids wanted it to be there new

the beds were not comfortable. damaged wardrobe and the spa bath didn't work

were friendly and offered us early check in & the location was very ideal near the waterfront as we were visiting friends on the

free luggage storage after checkout we also had a free early check in as we arrived a bit earlier than our check in time there s 24/7

providied breakfast to an exhausted solo traveller allowed me early check in reception staff are without helpful friendly and supportive

st station easy walking distance to liverpool one, clean room friendly staff and lovely buffet breakfast

good wifi, comfortable beds and decent bedding

for access to apartment to us in plenty of time before arrival , offered us a bigger room and early check in, which was very nice, would definitely stay again

lovely spacious apt. great location and we really appreciated the early check in.

early check in was a bonus and damage deposit was returned quickly after check out

modern apartment with appliances, heating works fantastically and nice and spacious kitchen/lounge

there is no bread knife in the kitchen, no instructions on how to use the oven or microwave

the staff were super friendly and let us have an early check in as we were going to a festival and they were also fine with us checking out a little

it was a little noisy above a bar but they did provide ear plugs to help with this

staff were fantastic , bar underneath was great . great food. too room huge spotless

discount for breakfast in the bar next door was a lovely touch

location was perfect in central liverpool with bars and restaurants a short walk away

gave us late check out/early check in for free as it was a birthday group

didnt like fact we had pay £15 on top of cost for early check in even though room was ready , an leave ur bag it was £2

friendly staff and we where given an early check in as room was ready

charges for bag drop with in an hour and extra charges early check in, no coffee and tea facilities quite confusing finding the room had to go to 1st

great location and clean room. staff very helpful and allowed early check in

we were an hour early for check in but as the room was ready we could check in but had to pay £10 for early check

refusal to hold bag until 3pm check in despite early check-in in having being arranged in advance i was refused

that the hotel was run a bit like easyjet; to store our bags for a short time cost extra, as did early check in

cash only bar and bistro

the bar closes in the evening for 15mins just before 11pm to allow for a shift change and to refloat

genius early check in

the staff were super friendly and sorted an early check in for us no problem :) and the decor was gorgeous i loved the room

they offered us their early check in and helped with accessing the room prior to the official check in

you had to go through the bar to get to the lift for the rooms

beautiful bar area with some amazing drink and a great atmosphere

late check out and room ready on arrival as requested early check in if possible

requested an early check in as we landed from dublin at 7

they gave us early check in

early check in available when asked

excellent views from 5th floor corner suite, staff very friendly, beds nice and comfortable, early check in and late check out not a problem as we had suite

breakfast, room was immaculate, staff catered for our early check in/late check out request

good location and early check in

we were allowed early check in and paying the extra for an upper floor room was definately worth it

we were fortunate to get an early check in due to our room being ready

we arrived early and were told a blanket no re early check in

location unbelievable value for money £8 24 hours parking couldn’t ask for more and got an early check

staff offered late check out and early check in, which was very beneficial to us

facilitated with an early check in good shower handy location

they allowed for an early check in, asked the morning before checking in

complimentary wine and cheese is a nice touch and the bar area is very welcoming if you are a solo traveller having a quiet drink

early check in and car parking

an early check in would have been great as we arrived in the city at 8am.

reception staff made every effort for us to have an early check in as i was attending my sons wedding at 3pm

we were allowed early check in prior to the wedding which was brilliant, staff were so helpful and lovely

hotel happily offered us an early check in as we arrived earlier than expected

great size room, staff very helpful, early check in was organised no problem

location, nice big room. hotel nice an airy. we requested early check in and we got it

early check in and the friendly staff. gorgeously restored building

), went our of her to make sue i could get an early check in after a long, overnight flight from the u

10 check in per room for early check in

we were given an early check in which was very welcome

though that did cost 40)

is brilliant, and the staff were really helpful when we were calling to request early check in

we were given a room upgrade and an early check in for us and our friends which was a lovely gesture and much appreciated

we called early and had an early check in too

no early check in. no option to pay cash in restaurant/bar

warm welcome by the reception staff , (especially as it was freezing outside) early check in- clean and comfortable room - easy access to albert dock and arena

allowed a free early check in

and accomdating requested early check in with them few weeks ago for sons graduation same day we arrived and room was

we arrived early and the lady on reception allowed us early check in which was brilliant as i had my daughter

were lovely on arrival and avoided the £10 early check in

we arrived at 08:30 and got an early check in which was great as we were tired from travelling

location good. great to be able to store luggage. early check in much appreciated.

early check in was not an option and they don't accept cash

staff were rude asked for early check in was willing to pay told

we asked for early check in and were then told we couldn't check in until 3pm

early check in request wasn t met and they didn t have adapters for european chargers

staff were very pleasant and accommodating for all our needs including early check in and bag storage after our stay

early check in.

was the waffle makers when they were there), staff were very helpful in accommodating our early check in and holding our bags while we finished are day in liverpool

location, spacious room, early check in options was brilliant

nicola gave us an early check in and upgraded us to the honeymoon suite which was really nice

on arrival early check in paid for, receptionist not very welcoming

for a hospital visit and the staff went above and beyond to accommodate me, letting me have an early check in and making sure i was ok when i came and went

refused to attempt to accommodate an early check in

they do allow an early check in for 40 but can't guarantee a room

early check in was great after my overnight travel with late check out to facilitate my flight home

reception staff were lovely and helpful and very quick and early check in

we got there early and got an early check in which was great

i stated early check in when booking, when i arrived at hotel the staff at the front desk was simply rude

we requested early check in and this was done seamlessly

accommodated for an early check in and greeted by the owner who gave us loads of tips for the city, lovely guy

arrived early off the boat and the staff couldn't be more helpful in sorting us with breakfast and an early

staff were lovely we recieved an early check in as we arrived early they were so accommodating to us and were very

get early check in, after contacting through email, and phoning 3 times to ensure we had early check in

just before 1pm but had an early check in

no availability for early check in and late check out. check out is too early at 11am

allowed us to leave our bags in at 8am and early check in…which was a life saver after our horrible experience with our previous

early check in as was going to a show at 7pm and had a meeting at 12in liverpool check in is 3pm

shame we asked for early check in, still waiting around after 3

welcoming, very helpful as we added things on before we got there and at check in, rooms clean kids loved them, as it was for my daughter 13th birthday

whole experience a pleasure and the shankly hotel is the one i will stay in on any visit to liverpool

nice early check in time

bar was busy

parking and ev charging available

based for city centre 10 mins walk without parking charges meals available on request plus a bar for the non days

beware of the parkingeye cameras around the casino next door!!

and an early check in which was incredible

location early check in codes to access property - useful for a group clean, large

allowed early check in and great location

welcome drink a nice surprise comfortable bed late check out no problem

we where offered a late check out free by andrew i think his name was

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

we also arrived early but declined early check in, only to then try to check in at 3pm when the whole of the hotel

could leave bags due to no early check in. room with a nice kettle and comfy bed.

wore lovely , bedroom had great design interior and staff at reception wore great to give us an early check in

the day before to ask if we could get early check in was advised we could we on arrival was told our room wasn’t ready and the lift was

cool aesthetic, good location, staff were helpful, nice bar and restaurant underneath, very clean and modern

the expensive tariff for an early check in

charged an extra 20 for early check in which i kinda felt was just sticking the arm in.

customer service as we asked for early check in & they duly obliged

liked the early check in, comfortable furnishings, beautiful views of the city,friendly staff, good breakfast

were superb and very helpful ideal location for our trip, and thanks to rachel for an early check

arrived just to drop bags off prior to check in, but room was ready, so had a nice unexpected early check in

early check in and late check out

early check in given

allowed early check in as soon as there is an available room - without extra cost

they were even able to allow us an early check in which we didn't expect but the room was already cleaned so that was incredibly

and my girlfriend arrived on the 5th of october early in the morning to check in

despite arriving 3 hours before check in they allowed an early check in

they accommodated an early check in and were really helpful with everything

early check in. staff were so professional and accommodating.

breakfast was wonderful ! beds were very comfy ! staff were fab especially billy !!!

early check in avavilable and took advantage of late check out at 20

only negative was the noise from the bar downstairs, we travelled as 1 adult and 2 kids, but it didn't effect our stay

i travelled with two teenage kids, who thought it was cool, but if they were younger this is not the place for you

wifi was also good

wifi didn't work

the staff was very helpful, gave us early check in

bed was comfy and available for early check in

my request for early check in was accommodated

were given a twin room, even though we booked a double bed, but we wanted an early check in so had to compromise

we did get an early check in and the staff were amazingly super friendly

rooms amazing given an upgrade on arrival and early check in

entrance through the bar wasn't great

although the hotel does not have a restaurant or room service there are plenty of great places to eat on the

right on the doorstep of loads of bars and clubs so perfect location

the bar in the hotel was excellent

even got a very early check in

staff on reception were amazing the one guy in particular helped me get early check in - was super friendly

very tired after getting there in the morning got a early check in for very resinable price and got a small nap before my function lovely stuff great

they allowed us early check in as our room was ready

and pubs close to the hotel, great staff and amenities, we arrived at 11am and they let us do early check in without pay more,

it wasn't a huge problem as we got an early check in but it also wasn't rectified for our stay

asked for early check in obviously willing to pay the extra as we had been travelling all night and

central location, early check in with ease, comfy clean rooms

early check in arranged in advance

excellent service booked early check in and the room was ready

early check in was a issue, had to put my suit on in the disabled toilet

staff was nice to allow an early check in

staff were excellent early check in and lock up for bags on check out the staff were very welcoming and

receptionist was very accommodating on arrival, we arrived early and she was able to give us early check in which was ideal as we arrived on an early flight

called for an early check in and were told it would be ok from approx 12

early check in, friendly staff, ability to leave our bags in reception on check out day

location and staff offer me laundry for free and early check in

joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident happened for being a small women she handle the

would definitely use again great value for money in the bar too

friendly staff and locals in the bar below

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

liked the early check in already available at 13 as had a game to catch at anfield

got confirmation that we could have an early check in from bookings

secure location, friendly helpful staff, allowed early check in when room was ready

we arrived really early and we were allowed to go to our

really friendly staff. were happy to do an early check in

the decor was lovely very clean and quiet, staff were really helpful, although there isn't an early check in some one was on site to allow us to leave our bags and all communication i had prior

was offered to pay for early check in but i had plans anyway

booked the room for my nieces as a gift and paid for early check in for 1pm

our room was not due to be ready until 3pm, but the staff not only gave us early check in, they also upgraded us to a better room, in order to do so

called me a liar for saying i booked early check in especially when i even showed them proof

early check in

no option for early check in.

in was really late we had asked for an early check in but they couldn t accommodate this

location and early check in

ahead of schedule due to flight changes, staff where able to accommodate with early check in which was fantastic

enabled early check in/bag drop - thank you

wifi is poor in my room.

our laundry for a very small fee

nice bedroom and on-suite. kitchen facilities in bedroom was added bonus. great breakfast.

bedroom for single occupancy with en-suite facilities and a fabulous breakfast incl good fast wifi signal and a large

got an early check in which was a bonus

rang prior to arrival to ask for early check in and were very accommodating

kitchen had enough stuff for two

esumably because it was in the basement)

couldn't get wifi in the room which i didn't know in adavance.

they accommodated early check in when policy mention check in time is 15:00

and inaccurate info about early check not being available as all the rooms of my type were fully booked, when evidenced by

arrived at 1 and we couldn t book in till 3 the lady on reception said she would add us to the early check in in list as we explained we had an appointment at 3-30 in the city centre and would

flexible staff - allowed me to early check in very early and late check out

the staff offered early check in without any cost

staff very helpful ordering us taxis and giving us an early check in

early check in and free car park available, easy bus and train access into liverpool

out of the goodwill of the provider we were ovolone to do an early check in overall communication was excellent

and paid for early check in , house still not cleaned , sofa bed broke , bathroom door wouldn’t close , shower

accommodating staff, who arranged an early check in for us

it has a perch to sit around and enjoy the view and with kitchen which helps a lot

use of kitchen came in very handy with 2 little ones

staff were friendly and very helpful allowing us to get an early check in to attend a local event

so close to anfield, ideal for young kids.

the sofa bed was a bit too small for two big kids.

garden which was a hive of activity on matchday had a coffee with ian o callaghan in the hotel bar next morning, before his pre match greeting that day

good bar ,big beer garden,

was amazing, she absolutely made our stay perfect, she was so friendly, accommodated and lon early check in