asked for an early check in and they were very accomadateing, front deck gave us a room with no questions

asked for early check in, but they did not hurry

great staff, early check in,very helpful and accommodating

from ny, we didn't realize there was a possibility the pool would be closed

having the kitchenette was very convenient and the view of the ocean was unbeatable

was great and made sure my room would be ready once i arrived, i had requested early check in, she is a great asset to the diamond resort team

room was ready for an early check in.

requested early check in and late check out, when we arrived multiple times they told us our room wasn't

the spa tub in the room was amazing

gym sauna and steamroom

for example i asked for early check in and didn’t have any problem with

tried to charge us $35 for early check in

even allowed us an early check in

that the pool wasn't open.

pool was under construction that was delayed due to covid 19

lisa at the front desk was awesome with checking us in and was able to get an early check in around noon

called for early check in was able to get it, but that’s when it all started

excellent continental breakfast, great location,large suite,great parking,early check in.

bike friendly, nice breakfast, nice staff, allowed early check in, great stay

location, size of room, early check in

parking ability to get early check in time ability to use facility and free parking until 4 pm on check out day ocean

indoor pool was a joy

pool bar and restaurant could be staffed with real bartenders, it's annoying to see bartenders reading

loved balconies were facing the ocean loved the self laundry that was available at no charge.

nice hotel and pool

the employee allowed us to park there before check in and even provided early check in due to the circumstances

was so grateful that the hotel accommodated our early check in

early check in, clean room with plenty of towels very comfortable bed 3 minute walk to the beach

staff worked to make my early check in possible, and were very kind

pool and breakfast was a

was able to accommodate my early arrival without charging a early check in fee

the customer service was good. allowed early check in. had a microwave no mini fridge.

and little beach view and amusement park view in front cute little balcony on back side with pool

pool, awesome staff, my family loved the free breakfast in the morning, i also loved the gym

beds are comfortable, i enjoyed my view of the pool and a little of the ocean

location and early check in

hotel staff from check in to check out were very nice and accommodating an early check in & late check out the room was clean, the hotel was clean inside and out and the

i was lucky to get early check in as well

pool was great but a little too warm

location, good breakfast, convenient free parking and a complimentary ev charging

we were allowed early check in which was great

early check in

a straight answer, prior to our arrival, as to if we would actually be charged if we wanted an early check in, or even what the amount of the possible charge would be

the wifi did not work for our entire visit

very helpful to inform guests ahead of time so we didn't raise expectations of the kids with

early check in allowance after a long drive

room was clean and comfortable. nice having a kitchen and with refrigerator, etc.

in kitchen i had to keep calling to get help at the desk

room i got was old, not so clean, lacked equipment in the kitchen

has a beautiful pool, convenient to ocean just 2 blocks away, room smelled beautiful, room was very clean, and they

i liked that we were able to secure an early check in upon arrival

the room was spacious and the kitchen stocked with everything needed right down to a wine opener

my five-year-old grandson love the swimming pool and the hot tub

very nice small room, good gym and pool available, at the beach

right on the boardwalk. the pool and gym were great. nice to have parking.

we requested to check in early because we knew after our 7hr drive, we will arrive at around 12 noon

the hotel was able to accommodate me at an early check in.

location and staff was great. free parking and early check in was a plus.

parking could have been a challenge but the awesome staff had a perfect solution, for free

wish the parking lot at the hotel were larger. however there is parking near the hotel.

bathrooms in the room could be updated a bit. no early check in accommodations

the smooth early check in & awesome location! great security

miserable bus trip from nyc, the front desk personnel were so friendly and helpful; allowed an early check in which helped us quickly get over the terrible travel experience and start our

location and early check in

wifi is hit and miss

comfortable, clean and assisted with early check in

hotel staff was very accommodating and responsive to our needs, offering an early check in and a late check out

we arrived early and they accommodated us with early check in

communication between staff members, we were confused about early check in

i wasn’t too keen about the breakfast, not enough choices and what was there was bland

breakfast no early check in

i requested early check in and the room was ready when we arrived

i had requested an early check in and out all was great

great people, ocean view and nice bar across the street.

wished they had an outdoor pool.

i only pay 22 $ for early check in

the staff was friendly and the swimming pool was nice. very clean.

was close to the beach, it has a pool to enjoy, room was nice and cold for this summer days, spacious bed, clean

nice pool size

the staff are very pleasant, friendly. love the pool!

i got there early and was able to do early check in which was great

location was great, clean hotel and rooms. the breakfast buffet was extra but good enough.

i personally like the laundry for the guests

the pool was well maintained and clean, lots of towels

paige the bar tender/server was amazing and kind, i loved her

allowed early check in with no charge since room was ready

i called the day before and requested an early check in and was told that wouldn't be a problem

its location was great , i was allowed a semi early check in as we got there at 3

no outdoor pool

was great, rooms were clean, inside pool when it was raining was wonderful for the kids

they let us do a early check in and park before check in. staff was friendly

had a swimming pool and a block away from the beach

have stayed here before and have always liked it this time would have been better if their pool had been open but that was not their fault due to the virus we expect to stay again next

pool was not open

very nice hope the pool is open next time though

location, early check in, clean , friendly staff

the location is perfect. the staff was very friendly. we were able to have an early check in.

is very good, beds were comfortable, allowed early check in, let us park there for two hours after check out while we got lunch before heading

nice room, comfy bed, nice pool, easy parking

there is a guest laundry room with coin operated machines

alex front desk is so helpful and friendly who gave us early check in and out as well without any cost

got me an early check in which allowed me to rest and get ready for my brother's funeral

room was spacious and they upgraded me because unfortunately i had to bring my kids

the breakfast and staff

the pool area was nice and having a gym available was a great bonus too

i was able to get an early check in

site said we should get early check in

site said we should get early check in

great location. the room was large, nice bar and very clean.

hotel was very clean. went for mother’s day, the kids and i loved the high floor with balcony

i like the staff at the front desk who accomodated my early check in and check out time.

we always appreciate when we can stay with our fur baby and the pet fee was fair

pool was getting renovated

that seriously brother me but floor being wet from the pool just really unsafe and food was

the swimming pool wasn't open. i wish we were told before hand.

and they allowed us early check in which was the greatest

located to beach and shopping there is an indoor pool that was wonderful and a resteraunt and bar attached to the pool that you can order from while in the

although we didn t swim in the pool it looked very clean

the restaurant was closed for renovations so no room service

have been cleaned a little better but other than that loved it and will stay again next visit, kids loved it and didnt want to leave

we asked for early check in and they had our room ready at 2 pm

r choice) but anything we needed was provided by the front desk

were on the 8th floor and i don't know if that played into it but the wifi was practically non existent

additionally, i requested room service abs the front desk told me the that the housekeepers usually don t come to the rooms

breakfast was okay, but the restaurant was superb

they gave us a free early check in all was great

also, the lady at the front desk went above and beyond when i couldn't get an early check in

the desk was not staffed properly, and we didn’t get the early check in we requested

1br suite was equipped with kitchen utensils etc

the indoor/outdoor pool were convenient for the kids after a long day

staff was great. greatly appreciated the early check in!

it was clean, valet parking, breakfast is included, pool, ocean view

a waffle maker would be a great addition for the kids

indoor pool was pretty much nonexistent

pool is small and simple and boring, no attraction activities no fun at all

hotel was great my sons love all the pools and we were able to get an early check in and a late check out

very thankful that they were able to give us an early check in as well

early check in, nice room great location. liked the theatre

pool side bar was nice water slide hot tubs so many pools fir the kids movie theater

we loved the pool and the movie theater

was very accommodating to my request for early check in

i had called a day earlier to my arrival and asked if i could have early check in

the wifi was terrible

free breakfast was great. polite staff. this is my second time staying there.

we came during s banquet so i wasn't allowed to get room service or anything else.

we asked for an early check in and ended up being checked in an hour later than the promised standard 4 pm check in

ich we had) because it's pretty shallow

pool indoor could be heated and for the size of the hotel i feel like the pool over all should be

kids wanna swim

no wifi there is a lot more i could said but i am starting to feel like an unpaid

location to our wedding venue. early check in. water pressure.

good location, nice clean hotel, great pool and fitness center

breakfast wasn't the best for our money

location for pool and found out on arrival that pool was closed

the self-serve bar was a pleasant surprise

convenient location for all highway access. allowed early check in to a nicely chilled room.

was extremely disappointed with the breakfast, booking

laundry vending machine is old and rusty (unsafe) - it failed 70%

cable television, swimming pool, laundry room and contemporary breakfast

breakfast was said to be ready by 6

like the front desk associate she was kind enough to allow an early check in

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

laundry

wish the laundry facilities were in order part of the reason i chose this hotel

the laundry facility was a good addition

staff was able to accommodate and early check in and had a back up plan for our belongings in the event that we could not get in a

no extra blankets. they were in the laundry process.

location was close to a lot of fast food chains the kids had fun visiting most of them because they were so close the staff was

there was barely enough product in either bottle for my husband and i to each take a shower

to receive room service on 2nd day but didn t get it until 3rd day after requesting 3 times

the front desk accommodated early check in

early check in, was convenient and also attended a party during my stay

do to covid the pool was closed

i love to stay here..have the best room service,very peaceful in most of all extra clean

then i came back a fourth time because my key wouldn't get me access to the gym/pool