we got an early check in which really helped

pool was freezing

hotel , brilliant staff , bar staff , cleaners & mario ,, the guy who looks after the

breakfast was good variety

best kids hotel ive ever stayed at cant wait to come back with all the children in my family x

(refuel & gusto) staff were friendly, they were able to accommodate an early check in, i just made sure i asked ahead of time and they were able to sort which was amazing (+)location with amazing views from sea view room, friendly staff, early check in & arranged late check out (+)an early check in and upto 2 hour late check out for 10 euros per hour (-) no flexibility with early check in request, late check out request or room upgrade request

the breakfast buffet is a typically spanish

nice view, good location, comfortable beds. nice breakfast. all good.

breakfast was included and featured nice coffee and a variety of food options

no flexibility with early check in request, late check out request or room upgrade request

location. accommodated early check in. nice room. good breakfast. good shower

dove products , kettle & mini fridge staff so welcoming & allowed early check in

location,really helpful staff who gave us an early check in and sorted out a problem with the safe in our room straight away

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was available

wifi is

early check in on arrival no trouble

the hotel is clean and we were able to have an early check in

rooftop pool area is great for adults but maybe not for children, the hotel has a gym with fitness and strengthening equipment which is free to use and air conditioned

brilliant perfect location for me vincents bar 25 walking steps away plus many others the staff helped me out over a problem i had cleans

thankfully the hotel has free wifi

staff on arrival met with refreshments was told times of breakfast early check in was available also breakfast choice amazing room was amazing

,the only down fall was no bottle water in room unless you paid for some ,abit pricy on min bar fridge in room if you did want

the bar was in the dining room so no one used it as a bar

the other hotel facilities such as the pool, jacuzzi, steam room and gym equipment were all located at roof level offering brilliant vistas over benidorm

room had a stunning sea front view, with a spa, the food was delicious also the roof to bar was amazing at night

requested an early check in and the hotel did manage to arrange this for one of the rooms which we were very

we were lucky enough to get early check in at 11:00 and the room was very clean and modern as is the rest of the hotel

only hole i can pick is in the wifi - it is very 'clunky' and 'old-school' so not easy to just click and connect

great rooftop bar with great views of

no pool.

staff really nice and helpful allowed storage of bags and early check in

there was a lovely bar just down the road which was very welcoming and served great tapas

no bar tins of drinks in fridge, breakfast poor, no wifi

staff were so friendly and helpful, was allowed to check in early and get a late check out

very basic,no facilities ie bar or food,roadworks outside

fast & early check in

location was spot on hotel room were clean and tidy wifi was an extra bonus

late check out

wifi excellent

really good wifi and aircon

staff were excellent. early check in accommodated.

and more unberellas round the pool

i have read reviews about the state of the pool on the rooftop but cannot comment on this as we did not go on the roof

coffee machine was turned off very early in the hotel bar at night when we wanted a coffee and a brandy could not check in early 3pm only, but if you

rooftop bar and pool were stunning with great views

early check in was no trouble

nice bar attached

pool bar wasn't open

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

early check in

underground parking, food, views, tickets to parks

pool fantastic, catered for gluten free breakfasts

kids club and night show is a big plus

spa theme park great pool

great breakfast, location and early check in

3) so didnt expect much of a view, but had a side sea view and overlooked the pool too,shower was great very roomy and lots of hot water,shampoo and

a single room

no room service

really - yes the pool is cold, but it s refreshing and good once you re in

excellent location of our room we requested an early check in because we only stayed one night also we requested

warm welcome from reception with early check in

the hotel has two swimming pools, which are clean and not overly crowded - there are more swimmers only at certain times

the pool! beautiful pools, amazing staff and really helpful.

location, really friendly and efficient staff, gorgeous pool, an extremely comprehensive restaurant; so much choice

is not one fault i can make about this hotel, we requested early check in - not a problem, the check in was easy, the rooms where spotless, the hotel looked

rooftop pool was well equipped & enjoyable

beautiful decor -the exceptionally friendly staff -the amazing rooftop pool/bar -the central location but still quiet

spa facilities were my favourite part of this hotel

breakfast was fabulous

also had an early check in

i liked beef stew or pasta and tomato sauce, no salt on tables or to be found, no selection for kids eg chicken nuggets etc

the staff especially the pool man antonio are so nice and very helpful

d often looking a bit dried up)

room was a little bit small for 1!adult and 2 kids

early check in as the room was ready was perfect following a our flight

many places for fun on the street: music , dance( however not proper for kids) (-)day was ruined by children with water balloons throwing them at everyone around - i'm all for kids having fun but within their own circle - staffs response when we complained 'what (-)never understood why people take kids to hotels in benidorm but each to their own. (-)place for family, in the evenings you have just music nothing else like entertainment nothing for kids

the wifi dipped in and out. very annoying.

wifi signal poor at times

very modern , very clean , very friendly staff especially bar pool area

very friendly staff. early check in no problem. great location

big pool and plenty of sunbeds

selection for breakfast

location perfect, staff really helpful, great pool, great pool bar

great location with fabulous food and lovely staff. spotlessly clean and lovely pool area.

we payed 20 for an early check in at 11

room extra 20 euros on a four night stay offered when we arrived with an early check in the receptionist was really helpful

great rooms, lovely pool area and bars were always clean and staff friendly

wifi intermittent in room and only worked properly the first day i was there.

wifi could be better otherwise there is no complain

early check in and breakfast.

superb as usual fall asleep to the sound of the sea. best wave edge bar in town

limited sunbeds at pool area

the bar shut at 8pm

luvly small pool great sunbathing area staff

early check in, location was good and the shower was good.

options not to have room service each day

excellent location with fantastic view +10. great price. nice food. room service every day.

couldn t connect to wifi

wifi worked very well