excellent location of our room we requested an early check in because we only stayed one night also we requested

warm welcome from reception with early check in

the pool! beautiful pools, amazing staff and really helpful.

the pool area was nice and relaxed with plenty of space to chill out

is great for the old town, lovely clean room overlooking the swimming pool, with plenty of choice for food in the restaurant

early check in was no trouble

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

later and had a superior room which had a lovely wrap around balcony with a lovely view of the pool

pool bar wasn't open

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

is not one fault i can make about this hotel, we requested early check in - not a problem, the check in was easy, the rooms where spotless, the hotel looked

roof top outside pool & spa was closed , which we didn t realise when we booked our stay

clean and tidy room staff nice and pleasant. breakfast was great.

excellent breakfast

wifi should be free for duration of stay not just first 24 hours

fast & early check in

late check out

wifi excellent

really good wifi and aircon

location was spot on hotel room were clean and tidy wifi was an extra bonus

great breakfast, location and early check in

breakfast was lovely and lots of variety

breakfast excellent and drinks in bar

ideal location great hotel pool

to complain about, except one day at pool came back later and my prescription glasses, my loose change and sunscreen had gone missing,

staff were excellent. early check in accommodated.

i have read reviews about the state of the pool on the rooftop but cannot comment on this as we did not go on the roof

and more unberellas round the pool

breakfast was the best and hotel is in a perfect location

location, pool and bar on the roof was lovely, everything modern and clean

the hotel is clean and we were able to have an early check in

early check in on arrival no trouble

first for me) the cons: roof pool is the size of a tub gym is neglected and very basic food served is repeatable strong smell of cooking oil on clothes

beautiful rooftop pool area. ultra modern

can be left in the fridge for next day

staff really nice and helpful allowed storage of bags and early check in

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

staff were so friendly and helpful, was allowed to check in early and get a late check out

half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but we were unable to get

no bar tins of drinks in fridge, breakfast poor, no wifi

dove products , kettle & mini fridge staff so welcoming & allowed early check in

location. accommodated early check in. nice room. good breakfast. good shower

location,really helpful staff who gave us an early check in and sorted out a problem with the safe in our room straight away

they have a kettle, fridge and room service

now next door at the sister hotel mirador

(refuel & gusto) staff were friendly, they were able to accommodate an early check in, i just made sure i asked ahead of time and they were able to sort which was amazing (+)location with amazing views from sea view room, friendly staff, early check in & arranged late check out (+)an early check in and upto 2 hour late check out for 10 euros per hour (-) no flexibility with early check in request, late check out request or room upgrade request

excellent location, and the details for pets were really nice. breakfast was good.

comfy beds...great breakfast and staff very friendly...would highly recommend..

the breakfast buffet is a typically spanish

bed, they changed our bed almost every day, clean towels when we indicated it, quite good breakfast, very good coffee

requested an early check in and the hotel did manage to arrange this for one of the rooms which we were very

we were lucky enough to get early check in at 11:00 and the room was very clean and modern as is the rest of the hotel

maybe just if the roof terrace bar was open during the day

just not having a pool.. which i already knew about.. and they don t have the space ..

no pool, but excellent location more than made up for it!

staff on arrival met with refreshments was told times of breakfast early check in was available also breakfast choice amazing room was amazing

the other hotel facilities such as the pool, jacuzzi, steam room and gym equipment were all located at roof level offering brilliant vistas over benidorm

pool area very small

channels lots of toiletries amazing jacuzzi bath the views over the sea were amazing i had room service with sandwiches and pastries omg the pastries were to die for plenty in the mini bar

had room service with sandwiches and pastries omg the pastries were to die for plenty in the mini bar chocolates on our pillows every night of which room service turned back for you we ate at the

also had an early check in

gym isn t really a gym. no free weights which should be an absolute minimum

there was plenty of room around the pool and more than enough sunbeds

were extremely clean and modern, excellent air con, decent size balcony, great pool and the bar staff were great, and although right in the hub of benidorm really quiet at night

the staff were exceptional, bar staff around the entertainment/pool were great

early check in as the room was ready was perfect following a our flight

fantastic ud83dudc4f great tv, do big, and great wifi kettle in room, plus fridge, and loved the color lighting

reception area and pool entertainment at night

the fact you had to fight for a sunbed round the pool everyday

very poor wifi, difficult to access.

very friendly staff. early check in no problem. great location

location perfect, staff really helpful, great pool, great pool bar

have, is they need more sunshade umbrellas there weren t enough for all the sun loungers at the pool

having to walk through bar area from the pool to lifts

excellent , food good bar waiters very good especially karim

we payed 20 for an early check in at 11

room extra 20 euros on a four night stay offered when we arrived with an early check in the receptionist was really helpful

wifi could be better otherwise there is no complain

pool bar wasn t open and no music around the pool area

bar with music is fab downstairs

staff very friendly. early check in. room was good value

the reception team were fantastic,and arranged an early check in

the indoor spa had a large indoor pool a surprise for a hotel and for the summer the outdoor pool looked

superb dining area, kids play area, spa treatments great staff would definitely stay

bathroom was so confortable, the location was excellent, the pool was a dream, the decoration and the plants were super cool, we just loved it

nice hotel .. early check in, good room, very good breakfast.

the entertainers were good, especially nacho who the kids loved

t sure of his name) marco was also brilliant

clean great location quick walk to beach/strip but out the way enough at night time with kids will defo return

very poor wifi.

early check in and breakfast.

bar prices are great and the pool is quiet for a late afternoon dip

the pool was so lovely at the end of every day

would be nice if bar had been open in the evening but april may be too early in the season

the bar closed at 9pm but there are plenty more nearby.

early check in, location was good and the shower was good.

options not to have room service each day

the wifi was very good i was on the second floor. lovely view

couldn t connect to wifi

excellent location with fantastic view +10. great price. nice food. room service every day.

early check in

underground parking, food, views, tickets to parks

facilities access to parks kids club pools great food

really great parking at the hotel too

slightly marked down because the mini golf was closed for maintenance today