very accommodating reception allowed early check in and late checkout

the pool area over looking the duro river was

was not adjustable and very weak, my partner wh is a size 12 fitted in the bath just, i did not room service made a few errors with our

outside pool, room view, breakfast, very clean, free parking, spa free upgrade room with river view fresh port wine as welcome

would recommend a rental car, parking in the city was ok and cheaper than we expected; please note that we visited porto off

across from the train station, so good for an early or late train

the second floor)

wifi was not password protected and dropped out more often than not

reception staff spoke english and free wifi

clean wifi is working perfect 1 minute to the campanha train station and metro the prices are very

we were offered an early check in, which was much appreciated

we asked for iron, but because the hotel has a laundry service, they don't have one for the room, which is bit inconvenient when you need to iron

although the roof top bar could use a facelift

arrival, breakfast has very limited hot options, no iron/ironing board -being told to use their laundry service

lovely rooftop area overlooking porto with bar and snack service

early check in, cleanliness, modern and fresh design, closeness to the metro station, very

was in the top room - ruby - for the whole stay and i had no wifi connection for the whole 6 nights i've spent there except for around 10 minutes on my last

large room with equipped kitchen, big balcony

excellent wifi

i also thought all rooms are equipped with some kitchen facilities, which wasn

early check in, value for the money

though there is room service)

they also stopped room service for restaurant meals but allowed snack food orders to the end of my stay

no pool and gym leaves alot to be desired.

near the city centre and right in front of the metro, beds were amazing super comfy, excellent wifi, staff also very nice

they could help us out with a really early check in (10 o'clock), which was a big help for us

kids under 12 are free

the gym has a great view over the city but a rather poor variety of weights and equipment

the gym, the pool and the sauna faclilities were very good, all was clean, no noise

perfect service food spa and facilities

were great, accommodated early check in i requested for no charge, quiet hotel, close enough to walk into all porto s

bar and serving staff in the evening were great

with the possibility to cast streaming platform from a phone or a tablet on the room wifi

the hotel bar is opened till 23:00 hours and is a nice place to end you day through the city of porto

good choice of bar food and drinks

early check in without issues

the dining, the breakfast, the bar were all top

service in the bar and restaurant was slow, felt staff needed more guidance and training.

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard at the front

was amazing - clean and comfortable rooms, delicious breakfast and bar offer, staff are super friendly and professional telling about porto and places to visit

they have a separate luggage room where we can keep our luggage in case of early check in

useful and friendly breakfast is tasty

the bar could offer more variety ...

coffee was not good at least for my taste. the hotel bar was mostly missing.

no frigo bar in the room

arrived early due to our flight timing

itself is great, after a long day, walking back up the hill was a little tiring but my kids aged 5 and 9 still coped

the steam room and pool where great to relax in after a long day walking

the food

excellent buffet breakfast which was continually restocked and nice bar facilities at reasonable

early check in was possible, we get a better room than we actually booked

we arrived early and the front desk arranged us an early check in for free

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing bottled drinking water for each guest upon arrival, and including

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

location. walking distance to tourist spots. clean toilet. allowed early check in upon request.

you will also appreciate the breakfast in the bar downstairs

the bar was not attended or well stocked

noisy, bar rarely open, most fixtures are nearly falling off.

have you wait to check out for 10 minutes cause they can t be bothered to answer the bell, bar and coffee machine apparently never open, and again it s just clear that something other than

we greatly appreciated the early check in as well as the luggage storage after we checked out

we arrived early and left our bags, i had urgent matters to attend to and i did that with wifi when we dropped the bags off in reception

jose at front desk was incredibly helpful with directions, laundry and all questions i had

wifi only worked in the bathroom and not the bedroom

good wifi

good location very helpful with early check in

the hotel allowed us early check in at 11

had to leave before breakfast started at 7am

central location, friendly staff, decent breakfast.

location, good breakfast friendly staff

we were also able to do an early check in and late check out for a fee

the breakfast basket at the door the following morning filled with crossaints, fruit, milk, juice, and

garden and gym were a plus

could have taken back more bottles of wine if i had saved space on the toiletries :) we used the gym a couple of mornings and this was also great

the breakfast basket delivered every am was delicious and generous

host met us to check in and helped with early check in

the kitchen were everything what we need

we had everything we need in the kitchen, and the owner even left a bottle of wine as a gift

well-appointed clean space, excellent kitchen, comfortable bed and parking.

there were ants in the kitchen place, especially when we brought some deserts

very good location for the city sightseeing, breakfast, early check in/at ca

also, we were able to do early check in upon arrival

the breakfast included was the best i think i have had for a hotel

same with the bar - upgrade and more staff in the bar/restaurant would help a

friendly staff. great breakfast. good location.

early check in

the staff was nice to allow me a early check in

we didn't have breakfast but enjoyed the 24 hour access to a free coffee/cocoa machine in the clean, well lit

central, lovely breakfast, the luggage was stored and nothing we requested was a problem

there is a café downstairs (where breakfast is served using vouchers issued at reception), shops nearby, and easy access for taxis

room was spotlessly clean and got early check in

a very good choice of restaurants and bars nearby

great views from the rooftop bar area. very friendly staff.

rooftop bar and terrace were excellent

top bar was an excellent meeting place before and after dinner