hotel and staff, we were allowed early check in for free (3 hours before) and on a checkout date the staff allowed us to keep the

loved the rooftop pool and jacuzzi too

the bill at the end for room service and hotel bar is a bit confusing

hotel, great location with walking distance to the center,great wifi, i would defiantly go back

the wifi setting was a bit tricky on my macbook but the it support came out immediately and fixed it

, the service was excellent and we were able to have an early check in and a late checkout

the breakfast offered a great choice and some daily variation - the pool area is nice, the room pretty large and comfy - the staff was always very professional and

nice breakfast with good variety

the hotel facilities including the garden, swimming pool,

outside is a patio bar and a swimming pool plus spa and a spa drinks and food bar

the staff was very helpful and friendly, i could do an early check in

gym is a joke and difficult to access

great place with an amazing bar downstairs

gym / fitness room was not inviting and very poorly equipped

the gym is laughably small and dark.

early check in

arrived early

quality of food good be improved, evening entertainment wasn't great, kids area needs an upgrade

spa facilities not great and small and very dated

breakfast was exquisite, so was dinner - a wide variety of dishes to choose from

arrival, i was greeted by jose who was very pleasant and allowed me an early check in

the breakfast choice was very good and the pool and bar area was

the gym was very clean but completely useless as it was all broken!!!

rooftop pool and bar are the highlight

the gym is good for cardio but not for resistance/weight training.

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

wifi in the room but only in the reception

pool/hotel bar not staffed very often

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

central good breakfast lovely staff great barricados

nice balcony with view of teide. they were very helpful in allowing me an early check in.

everything at breakfast was really good except the bacon

great location, excellent staff, very good breakfast!

the choices for breakfast and evening meal were huge, so varied, something for everyone to eat

nice pool area with service as well

00 and they arrange an early check in without charging any extra

comfortable beds all areas spotlessly clean early check in when we arrived at 2pm good size pools

kids area in need of an update as was crazy golf

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

super awesome pool, friendly staff, comfortable beds, tasty food.

we’re pleasantly surprised with room upgrade and an early check in

clean hotel, very good breakfast

location could be better but it is not bad. sweeming pool is not heated thus no one swims on it.

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)