we’re pleasantly surprised with room upgrade and an early check in

pool was not actually with warmed water, as advertised on booking

place to stay in tenerife with very accessible prices regarding breakfast and evening buffet

clean hotel, very good breakfast

the breakfast as well as dinner was better than expected. the staff were more than friendly.

comfortable beds all areas spotlessly clean early check in when we arrived at 2pm good size pools

00 and they arrange an early check in without charging any extra

pools are very nice with palm trees and exotic plants around

nice relaxed evening experience at the bar with some light entertainment and dancing

great pool, view, and free mini golf

nice balcony with view of teide. they were very helpful in allowing me an early check in.

have a small problem with the lifts, there is only one working, breakfast and dinner time don’t bother taking the lift, just take the

the choices for breakfast and evening meal were huge, so varied, something for everyone to eat

staff,food,room,balcony,pool,lounge,restaurants,cafe,gardens,location & views

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near the see and city center

arrival, i was greeted by jose who was very pleasant and allowed me an early check in

pool bar open

rooftop pool and bar are the highlight

spotless, perfect location. gorgeous rooftop pool and lovely shower.

excellent breakfast

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

a huge cockroach in the bathroom at breakfast there was no lactose free milk

flawless wifi, excellent gym

food,staff, clean, pool , pool bar, location

is a few extra charges and deposits for things like using the room safe, towels for the pool

early check in

arrived early

quality of food good be improved, evening entertainment wasn't great, kids area needs an upgrade

the pool area is great one of the pools was heated, which we really enjoyed

spa could be better but we still had a nice time there

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

breakfast is amazing

breakfast needs more variety and the criossants need to be fresh

superb breakfast and stuff was super nice

delicious breakfast

she allowed an early check in for my father's room

parking close by is complicated so don t expect it to be easy, but there are options

wifi worked well

parking place is located nearby

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

hotel and staff, we were allowed early check in for free (3 hours before) and on a checkout date the staff allowed us to keep the

only 1 person allowed in the gym room. parking is expensive.

suggestion: if you have half board included and travel with kids, ask if there's availability to cook something else for the little ones

room service choice

hotel, lovely terrace on top with a swimming pool

early check in and laate checkout aare also a plus

the machines in the gym could do with an upgrade

none working gym equipment.

there are shows in the evening, breakfast, lunch, and dinner throughout the day, activities for kids, they can arrange tours for you as well

very busy at meal time but hotel was full, mini golf needs some tlc

, the service was excellent and we were able to have an early check in and a late checkout

spite being listed as available), so had to order room service

great rooms! great hotel! good casino

great location and the casino was fun

ate in the main restaurant one evening and found the menu a little limited, but there is also a bar where you can have food