early check in

clean, friendly staff, great for kids, good breakfast, big room, pool.

clean, friendly staff, great for kids, good breakfast, big room, pool.

the only thing is they did not have bacon on the breakfast buffet in the ams daily.

breakfast and friendly staff

early check in was appreciated

the receptionist was extremely kind and helpful in letting us have an early check in because my friend arrived ill from the flight from south america

the gym

one of our daughter's small plush toys was lost when she was making the beds , we asked in the laundry room downstairs , but it hasn't been seen

the only thing they can make better is the gym facility. very limited.

early check in

made us pay 50 dollars early check in even though this jank room was just sitting empty

no breakfast included, food prices were high for a casino supported resort.

lots do to inside the hotel and casino

casino

room, nice bathroom, smelled nice, comfy bed, provided a crib, early check in and late check out, breakfast

free breakfast was good, everything you need to get

a lot of noise at night with kids running through the hall

the laundry was very useful and practical

it was just perfect. nothing not to like, just wished it had a bigger pool with spa.

staff were friendly and space allowed me an early check in

they provided us with an early check in.

staff was very nice, we tried to check in at 1pm, it’s early check in for them, but the staff still helped us

staff very friendly, accomodating and we got an early check in. breakfast was excellent.

every thing, early check in , kind staff , big room , and no stop drinks

very friendly, and didn’t charged extra for an early check in.

close to miami airport the breakfast

so when u need assistance u babe to wait until they come from the back from trying to do laundry

everything was good except breakfast

the free breakfast was great and the staff were also excellent

we really appreciated the early check in and late check out as we were coming off a cruise and didn t have anywhere to go

breakfast was great, the staff was super sweet

for people with kids, there's a beautiful park nearby, with 2 playgrounds and a water park

the free laundry room is great especially if you are coming off a cruise

nice pool

the manager accept our request of the early check in. everybody was very kind.

early check in

arrived at 1pm after a five hour drive and i was hoping i could do an early check in, but the lady at the reception said there were no available rooms clean, and that we

good job,they allow early check in

fast response, early check in and late checkout were provided with no problem

early check in

convenient - excellent bar tender in the evenings.

service n breakfast

also i had a kid under 11 i think kids should not pay for breakfast

to airport and the sports bar in the parking lot

let me do a early check in so i could rest for ultra miami music festival later in a few hours

it was annoying to arrive from the airport with three tired kids, and have check in take longer than 20 minutes

breakfast, location, large comfortable room and friendly staff.

breakfast was amazing

they had a pool and a basketball court, and 2 grills to bbq

she was very kind and even got us an early check in, going above and beyond our expectations

early check in and late check out were facilitated

we had just finished a cruise and they got us in with an early check in

airport shuttle. nice staff. just in for a night. flight out next morning.

pool had an out of order sign, but we saw people swimming.

they let me do a early check in!

were kind enough to offer me early check in

early check in was super helpful

i called the hotel to explain and they said i could come that they would let me do an early check in

only issue was the pool was

early check in

they allowed us an early check in which was needed

the kitchenet was nice

from the airport, shuttle on time, everything was super as usual

large bedroom and lounge area, plenty of space of the five of us (including three kids)

we were able to get an early check in after our cruise

no early check in

early check in was provided while we went to breakfast due to early flight arrival - email response

clean and covid friendly, modern and really pretty, the staff was great and they have a little bar downstairs and a small snack shop as

first shuttle driver was rude

early check in and the friendly service from giselle on reception

hotel staff meant our needs we asked for early check-in to get rest need for our early morning flight

fast and early check in everywhere in the hotel smelled amazing and the room was large and very clean with

complimentary shuttle was perfect.

good, free shuttle to airport, clean and comfortable rooms, friendly staff in spanish and the room service was fast

friendly staff, good facilities, clean, fair price, allowed early check in

wi-fi, early check in, pretty clean

the laundry machine

location was good and laundry on site

went to wash my laundry and the washing material are outside and homeless people were sleeping beside them makes it

additionally, i was allowed an early check in once the room was available

able to do early check in

ice inside laundry, old equipment

noise all the time, mildew air, laundry out of order, cold water showers, one very flat pillow per person, wi-fi very weak

laundry didn't work

the staff was excellent in handling our early arrival and need for an early check in

grounds and pool area

spacious room, bar with food available later at night

the drinks at the bar could have been made better.

the restaraunt was friendly and good bar food

it had an extremely courteous staff who gave us an early check in, and a good breakfast buffet

was unable to get an early check in on friday, however was able to store our luggage

clean, comfy beds, early check in, nice pool area, walking distance to stores and restaurants.

very close to airport for stopover staff were very accommodating with late check out

to miami international airport with shuttle, many facilities around the hotel like pharmacy, walgreen market, starbucks, publix, bank

early check in and the staff was amazing.

friendly check in. accommodated early check in. chocolate chip cookies. fine wifi. big tv

early check in was comfortable. bathroom clean and spacious.

staff was polite and they gave us the room at 6am eventhough we did not ask for early check in

the breakfast was exelente

pool bar not open

early check in only needed place to store luggage

and willing help always we arrived so tired after a long drive and they lets us do an early check in

staff was able to accommodate my early check in and the 12 pm check out was an excellent touch as well

i needed an early check in since i had my 1 yr old grandson with me and the front desk rep checked us in

was able to check in early

good stay ,nice place, accommodated my request for an early check in.

charged me 30 usd for early check in

true to the recommendations i read, got off a cruise and was allowed early check in, to rest my tired bones

it was close to good restaurants, the room has a small kitchen

the room had a kitchen and small dining area which was great

room was ready for early check in

the night clerk is not well trained on procedure of early check in

of staff gave us early check in at no cost

off a cruise i couldn't get a early check in

they gave us an early check in which was convenience for the reason we were there.

check in was fast and easy. allowed for early check in which was amazing since i arrived early.

i specifically made a simple request for an early check in due to arriving after 2 days of continously flying, and still a room was not ready,

to ask about early check in, were told sure come on down, waited on the parking lot for 5 hours

very nice and helpful staff, early check in

i did not get an early check in that i requested

got to the hotel early in the morning expecting to have to store our luggage and kill time until check in

no early check in

the staff were accommodating and met my request for early check in and late check out

staff was accommodating to my early check in request

allowed early check in as and when rooms were available