staff were lovely. early check in. food was very tasty

dinner and breakfast great value and the bar and dining room were really cosy and beautifully decorated

views over the coast were beautiful. bed good size. kids room was perfect. staff very friendly.

it's a long walk to the beach and charlestown with small kids

the people are friendly and the kids love the bunk beds. good food as well

to pay for early check in and the facilities in the swimming pool area were limited

stay with friends, early check in, upgrade

friendly staff 2) allowed early check in 3) well equipped spa 4) spacious room 5) delicious

would be good for a family trip too as they have goody bags for kids and a private park

easy checkin, ample parking, warm comfortable room, cosy restaurant, best fish n chips on the planet

early check in was agreed and no extra cost so i made a donation to the staff tip box

stayed for two nights so on one night i had one of the fantastic pizzas available in the hotel's bar and on the other night i walked 5 minutes to the thomas daniell for a meal which was also fab -

fantastic breakfast, lovely staff and picture to prove it!

breakfast was great

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

we were lucky enough to have a parking spot which we paid for and the early check in charge was very reasonable

arrived early and as room was ready allowed for an early check in

2 pools, a bar with plenty of space

pool and sauna were a treat for my children and i

room service on point

they have been quite helpful and friendly right from helping us with early check in, guidance to explore the town until we checked out

of staff to facilitate an early check in plenty of seating in the lounge area and good use of “conservatory” space at the

when asked for a little time and a late check out , the staff got quite

first class in every respect susana was polite and professional and as i had arrived early for a funeral susana very kindly arranged an early check in so i could have a shower

according to front desk staff during busy season internet through wifi is not working frequently in the whole town

the food was excellent, lovely bar area where you can stay and have a few drinks, rooms were very clean, beds were comfortable

dinner in restaurant was excellent, as was breakfast

excellent restaurant and bar on-site serving high-quality food and drinks

early check in and arrived early , staff managed to check us in early, much appreciated great

room service and with an autistic child his wasn t ideal , no heating on in the hotel to dry

the extra charge for a tray for room service . no onsite parking unless pre booked and reserved.

the rooms are spacious, modern and always spotless and the sea views from certain rooms/the bar are beautiful

lovely bar area and great food

location, free parking and allowed us an early check in which really helped

evening meal great location very central nice clean room bar prices were reasonable great breakfast easy access to beaches and

location close to shops, bars and restaurants

they even made a separate table for breakfast in the bar area so the dogs could join us

the bar was a lovely place to sit & have drinks and the food was just delicious

accommodated early check in request, staff were amazing and very

bar and restaurant were excellent (good variety and excellent food)

the attitude of the one of the bar staff

dinner in the bar was excellent!

all i would have liked was to be able to sit at the bar rather than a table.

early check in great room and views. leisure facility were really good.

young lad behind the bar was very nice and polite and the older lady

everything but no one can control the weather breakfast fab

parking is tight for big car

hotel is situated on top of a hill,the room we were alicated had a nice view, to the right was a golf course,straight ahead was a view to the town and to the left a view of the harbour the room

friendly helpful people. facilitated an early check in

vibes, good value for money, comfy bed, nice bar below the room with plenty of entertainment and not to far to travel to

one of my favourite locations, great bar and friendly bar staff.

clean room, comfortable bed, helpful bar staff

makes the best breakfasts in town (making a fantastic start to your day) and dawn who runs the bar was so kind and thoughtful, i can’t thank dawn enough

staff accepted my late notice very early check in with no fuss

eakfast and dinner) was great

service from the staff,room spot on,parking across the road,really good pub/restaurant and a lovely breakfast

a bit more selection on the breakfast menu

accommodation and food

the staff were friendly , nothing too much trouble. early check in and great stay.

breakfast was fabulous, traditional with added cornish extras

great that there is a bar and restaurant here and very close to other places to eat out and a small but nice little

lovely, friendly and welcoming staff and great breakfast

they also have a restaurant ann bar with outside seating to watch the sun set

good price to quality ratio. friendly staff. early check in. very good breakfast

needed for a wedding in the local area, could not have asked more of the hosts who helped with a early check in and even offered us a lift when ours was delayed

requested early check in due to a wedding and the room was ready and waiting which was much appreciated

sick over the stay, sally was extremely accommodating, made toast and coffee, and let us have a late check out to ensure we were okay to travel