staff and they offered an early check in (which was greatly appreciated given my 0300 start to the morning)

poor wifi around the

the bar area was lovely and served a good selection of drinks and snacks

although the hotel does not do lunch and evening meals, we found out on the last day the hotel bar does pizza

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service snacks and foods that could be ordered

late check out hour, early check in hour, superb breakfast, staff very good, friendly and efficient, put problems (see (+) i was unable to contact the hotel directly in order enquire if an early check in was available - transferred back to central reservation and the hotel options and

staff, nice room, tv, wifi, comfortable bed, nice shower and toilet en-suite

quaint pub with cosy rooms, nice staff, clean sheets & bathroom, night door, bar not noisy, effective heater

good parking ,good food ,friendly staff ,clean and nothing too much trouble

open fire in the bar area

and other receptionist went above and beyond to get us an early check in

as advised i phoned on the morning to see if we could have an early check in

wifi did not work, o could get reception in my phone aswell whilst in the room

the staff were friendly and reported the faulty ev charger

table and very comfortable beds, large white towels, good choices for breakfast

staff were incredibly helpful and booked my taxis in advance and were able to facilitate early check in

plenty of places to eat, great if you have kids or just a couple get away

breakfast bar seems a bit all over the place.

nice bar area and friendly staff

a car it's a very good location near to major road links and plenty of parking

this occasion there was a slight mix up on arrival with my early check in as the room i was allocated was not completely ready but the staff reallocated me a

easy parking early check in for a fee

the easy and slightly early check in to the good location near the canal

early check in would have been helpful we were booked into the nearby studio tour and drive a long

staff friendly, and managed to arrange an early check in which was very kind

hotel owner were very accommodating, gave me early check in and also help me with printing and uber rides

we were delighted they were able to arrange the early check in for us

staff were extremely friendly, my wife actually colluded with the two women in the bar to embarrass me by delivering me a cake and singing happy birthday

wifi connection was available only in one area in the pub and wasn't available in rooms or garden

beds were comfy and had a tv and free wifi which is ++

in the early evening of our stay my partner became very unwell

wifi connection used some marketing strategies i didn't like

would of felt more comfortable if staff and customers were wearing

the lift was not working for the duration of our stay and we were put on the top floor with 2 kids and lots of luggage :-( i would of felt more comfortable if staff and customers were wearing

room service could have been much better

hotel allowed us early check in

able to early check in which was helpful

allow early check in cons 1

out 9am) they welcomed us to have a breakfast

we were given a very early check in after a long flight and it made a huge difference to the start of our holiday

staff were very friendly and helpful, we were able to check in early, which after a long journey was very much appreciated

had emailed weeks before and telephoned several times to arrange an early check in time, i usually use holiday in express where this isn't an issue, i fully understand

was spotless, staff were great and accommodated an early check in

very clean easy early check in

i requested early check in in my initial booking and they were able to accommodate this which was great, this

helpful new young manager who arranged early check in

the bar staff were excellent and extremely polite

location for the train into wembley (fa trophy final) staff were very friendly and the bar meals were excellent value for money

the bar & food is ideal

bed comfy and tv in room and free wifi. easy access and location.

the early check in javier was excellent!

hotel facilitated an early check in for me which was really appreciated

early check in very helpful reception help given to me to carry bags gluten free option available

great sized room, bar and super helpful staff.

nice room, and room service really quick

40 for early check in, asked me to pay again when i'd pre-paid

man on reception said yes at cost of 30 for early check in so not to come back too soon

two ladies on check in were very helpful with advise on getting to wembley and allowed us early check in which was very appreciated

problem giving us a very early check in after a long flight

for head office, as feel the executive rooms need a warning of subject to availability for early check in

the fact that, you can do early check in.

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

wifi didn't work all the time and room could do with little tlc

the wifi was good

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

location was fantastic, early check in.

nice location and setting, hotel accommodating early check in, friendly staff

front location in the parking area

the continental breakfast served a short walk away in the conservatory, and included with the room price, was more

great staff, great breakfast, would definitely recommend

the staff are really helpful, i arrived in london at 7am and asked for early check in, which the lady bent over backwards to give due to not been able to drop bags off

the reception area is big and comfortable and i have received complimentry early check in

no sausages, under cooked bacon, scrapes of scrambled egg and cold beans , it was that bad my kids told me to ask for a refund

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

very good and staff were excellent and very helpful indeed been my kids really love the stay

of the jobs checked us in at reception and helped us change to a different room in order for an early check in

wifi didn t work

bar area is lovely, very quaint and comfortable

there was private parking and the gates to the property were locked at night

wifi was poor - very slow

to get an early check in

easy to find, quick and early check in. large clean room, great breakfast

he explained about parking facilities, breakfast and also told us about two pubs just across the road from the hotel

wifi in room but stated all rooms with wifi lights on stairs didn't work so stairs was pitch black

wifi internet was

superb customer service. no problems with early check in and late check out.

described as close to the airport terminal but when you have an early check in time and the weather is poor it's not close enough and much to my surprise they

we could get early check in

the location the room service snd the facilities in the room

the location of fantastic and the late bar suited us

early check in so didnt have breakfast

property was convenient for the early check in. positive note - bed comfortable.

the breakfast had a great choice and the staff were great

location. room. breakfast. wifi. quiet inspite of being next to the airport.

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long,delayed flight and at

responded to messages really quickly for last minute early check in

then late check out offered

ate in the bar area and enjoyed good quality food and wine

handy parking immediately by main entrance

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service was

managed an early check in for me and breakfast well timed for morning flights out of luton

only downside was the wifi kept interrupting.

manned reception with snacks and bar drinks available

supplying what is raeally messed by people using hotels, ie microwave provided in the coffeee bar area

would have liked to have had a bar and restaurant in the hotel

we were able to request early check in but it couldnt be guarunteed before arrival - please add earlier check in as it

decoration early check in 24 hour access to the property easy to find location staff friendly beautiful

the staff were very friendly and happy to help with early check in when we arrived

lovely pleasant staff at checkin and at bar and breakfast. breakfast was excellent.

evening meal in the bar was very good

lovely staff, carmille helped us with our early check in especially grateful since we had our baby with us

early check in available...lovely helpful staff....

breakfast was also delicious and quite wide choice of food

breakfast not available past 10am

very good breakfast in the morning

check in earlier than the usual time that they allow check ins, and they gave us a complimentary early check in, as well as additional facilities available in the room on the house

staff were a little cold on arrival didn t explain wifi or other features - they didn t even suggest best places too park because car park was full

all amenities i needed good aircon and wifi

hotel is new and modern with a lovely bar and breakfast area

the decor is modern and the dining area and bar are spacious and

the staff also went above and beyond getting us an early check in so we could get ready for a wedding nearby

hn russell)

lovely cosy room, bar was handy, great receptionist

ample parking

location with plenty of parking

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

did request an early check in and was really helpful and room was ready .

the bar and restaurant are truly amazing

really friendly and helpful service. staff in the bar and club were really lovely

free wifi although signal wasn't always great

were attending a family wedding locally and requested an early check in so we could get to the wedding in time, the staff were only to happy to help

they offered us early check in and the staff were exceptional

assume clean) and i couldn't get the tv to work, but i used wifi and my laptop

bathroom floor was a little grubby

bar could have been open later or been able to get a drink even if only bottles available and also

i offered to pay for an early check in but they would not commit

was good,reception staff was helpful in organising an early check in,albeit at an upgrade premium

swimming pool/spa area is slightly out of date and we didn t really enjoy this part of our trip

the staff are helpful, polite and informative and my wife, kids and i felt very at home for our 2-3 day stay

the staff are helpful, polite and informative and my wife, kids and i felt very at home for our 2-3 day stay

a lot of our groups early check in requirements

not a lot of parking space

wifi not great.

the toilet was broken the shower mat was wet when we arrived guests arrived at 3am with screaming kids running up and down the corridors opening and closing doors loans shouting out comments to

love the age of the hotel, it had low ceilings and beams, the bar area was relaxed and comfortable, they had karaoke on the friday night

we had requested an early check in and this had been promptly accommodated

and good wifi

as soon as i booked the hotel and queried an early check in, it was so nice to receive a phone call letting me know that this would be fine at

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

staff, room and breakfast and convenience of parking all first class

no stopper in wash basin and very slow wifi

t me park there even after booking out)

comfortable beds, location, early check in, free parking.