early check in

the pooll area was very comfortable, perhaps this is being addressed

loved the fireplace and kitchenette

wifi wasn t strong enough for work calls.

my kids enjoyed playing on the basketball court

couldnt honor the early check in, when finally got settled and into pool, we had issues w staff harassing us in the

& hard-working staff, very clean & comfortable rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton

price the location the amenities the spa the food the friendly welcoming staff

oh, the breakfast/dinner was very good also

pool area with kids until late night

the location; late check out option & early check in that we were given

kids at breakfast; i don't like my food coughed on by the kids

poor gym

was sad there was no breakfast

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room, workout room, and breakfast area, lobby were all very clean and well kept up

early check in the associate who printed a few things from her computer for me

the room was near the pool

pool was soooooo cold

didn't notify me online or at the desk that the pool wasn't available

the room was very nice and the pool and the staff was great

couldn’t early check in i was told i could around noon, and when i got there i was then pushed another hour

i'm so appreciative of front desk she made an early check in happen for me after 8 hours of driving

like that they allowed me to check in early

clean, good breakfast, great tv and a wonderful bed.

hydration refill station available, wifi, fridge in each room, gym, pool, breakfast was amazing

early check in, helpful staff

nice facility. very good breakfast.

only one checkin person who was more concerned at the time with assisting a colleague behind the bar than checking me in promptly

it takes too long to return the $15 deposit per night. the bar doesn't server draft beer

the pool water was too cold because of covid, couldn t be helped.

was simple but clean, staff were quiet but allowed us early check in and not rude

get her name) that worked the front desk the day i checked in ((7/27/19) and i was able to get an early check in

only complaints no pool/fitness center

beds and a nice pool

the pool water could've warmer

early check in evening reception made to order breakfast

tried ordering room service and couldn't get an answer

the staff was very friendly. good location. lots of parking

breakfast was excellent

pool area needs some monitoring, way too many out of control kids running and jumping into pool, splashing lots of water onto concrete along

was able to accomodate me with an early check in - i used the room to have a meeting with 5 other people, two of whom were flying in

room was very quiet. good location near lots of restaurants. fitness center.

planned rooms with kitchen making it easy to travel with children

a kitchetter but had to ask for any kitchen items at the front desk like plates, silverware, bowls or cups

the rooms with kitchenette

i requested an early check in and they made that happen

also like that i have a kitchen so i can cook my meals

holiday time and people just having fun i guess but it was nice i like because it's got a kitchen so you can cook if you need to but i only stayed one night so i did get a chance to cook

i loved the kitchen it looked beautiful the size the the place and that it was walk up

more parking spaces.

1. they wanted to charge 25.00 for early check in 2.

arrived at 2:30 and was denied an early check in

no hassle at front desk and they always allow early check in. itâ ? ? s convenient.

early check in.

early check in, parking close to either entrance that we chose closest to our room, room was clean

we were in the city already and were given an early check in

pool area-- couldn't control the whirlpool, too hot

beds, nice pool area and clean hotel

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

pool was the right side for families with young kids

very accommodating with early check in

mats in the fitness room were dirty, no one managing the front counter at times, elevator got stuck with

breakfast is a little bland but still good

i pool area was great. staff was awesome!!

everything, the breakfast, pool, and the suite

was a wonderful host she went out of the way to accommodate an early check in time and was very friendly

there’s also a really nice mini golf course nearby that we enjoyed

we enjoy the spa tub!

they even we t as far as circulating at breakfast to solicit feedback on a couple new breakfast choices

the swimming pool area was

we were greeted when we arrived by a helpful manager who not only allowed us early check in, but also gave us free drink tickets, and a full run down of the facilities,

it?s always clean, staff is friendly, and they have a great pool area for kids.

a lot of young kids!

good place to stay.good people, good food.nice pool area.all in all wonderful place.

the pool for grandkids and food

early check in was great. breakfast was good

breakfast and associates.

allowed late check out

poolhot tub hours and cleanliness

love the comfort and cleanliness of the room & the breakfast!

friendly staff, early check in without hassle; early check out without hassle

disappointed that the pool was not open and that the workout facility could have been more

room was super clean an i clean for a living so it was great hotel was very clean love the pool

the pool was very cold because the heating system was down. the kids did not care.

the room was big. bed was comfortable. great breakfast selection.