we were able to get an early check in, as we requested, which we really appreciated

small indoor pool, very well kept and with nice warm water

lack of room service

the wifi worked well

morning breakfast was lovely and great deal to pick from

happy to accommodate early check in and any requests we had

the pool and pool area was wonderful and the location was very secluded

the location, cais do sodre was brilliant with the time out market minutes away, load of roof top bars including the java bar, free viewing areas you could grab a bottle and watch the sunset views

mini bar is expensive but i just got my own stuff and put it in the fridge

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also have a minibar (fee)

the reception pushed for an early check in as i waited

the rooms are clean and spacious also when we arrived in the hotel we had details (sweets for the kids and fruit for the adult) the hotel is great

our kids stuffed their bellies with unlimited ice cream, and we unwound with the included happy hour

beds could be larger and also a swimming pool would have been an amazing addition but obviously there isn’t room for one

fantastic breakfast and a small pick to take with you out on the town

they accommodated early check in on the day.

room was cozy and clean with small new kitchen

quite near by very clean room with a very comfortable bed and a giant tv possibility to use the kitchen area and fridge super friendly

staff, who want to prepare food on each floor there is a kitchen with necessary equipment, on the ground floor there is a dining room (you can book

no closet. no kitchen in room

i requested an early check in which they were able to accomodate, we were very appreciative of this after 24 hrs

our room wasn’t ready for early check in, but they have a facility where you can shower and get cleaned up so you can start

the pool and gym are great

the room we had was huge by european standards, the bed was really comfortable and the pool and gym downstairs were well equipped

the indoor pool was closed (covid related) and early closing times for restaurant/ bar but nothing under their

i asked for an early check in and i got it by 12

gym is a little outdated

the spa is something else 5*

pool, breakfast and room upgrade!

the spa with indoor pool was very warm and massive

delivered right at 15:00 pm, despite the fact that we arrived in the hotel at 10:30 and asked for early check in

breakfast was good,good selection for continental breakfast

friendly staff and nice little bar/breakfast area

excelent fresh and good breakfast

friendly and helpful reception and bar staff

they gave us an early check in and a small glass of port wine, all while telling us some recommendations of where

early check in.

lovely room, great breakfast and lovely helpful staff

limited breakfast and tiny elevator

location and hotel atmosphere, superb breakfast, and kind stuff

lovely helpful staff, facilitated us with an early check in and late check out

were very welcoming, they were able to facilitate an early check in, which was great as we had travelled from early

more small tables for breakfast. perched on a bar stool is not compatible with my short stature.

we didn't like they had room service for dinner

lovely helpful staff, facilitated us with an early check in and late check out

it and to enjoy a little vibration sometimes)) extra thanks for nespresso coffee in the room and early check in

brilliant breakfast and fab welcome when we arrived

the breakfast was tasty, now a lot of options but , everything was fresh and clean

a small suggestion, start the breakfast a little earlier

great location, great accommodation, great staff, great breakfast

we were there a few days prior to xmas, upon check in, we were given early check in and also a special shoutout to front office staff fernandas who was attentive to all

the restaurants rocco, crudo bar & gastro bar, all in connection with each other, were absolutely nice, again beautifully

only negative was a bit of weirdness at the restaurant with sitting at the bar when it was completely empty with 25 chairs open asking us for reservations

the restaurant and bar facilities are top-notch

gym well equipped, with brand new equipment

early check in was great also

they accommodated an early check in and a late check out, and they were able to get me my requested room

early check in was not possible although this option was selected on booking

we also got a voucher for a welcome drink on arrival and early check in which was great with the rain on our first day

we were able to end each evening with a drink at the bar too

staff, we have arrived early in the morning in a cruise, and were only staying up to 2 am

we appreciated the free upgrade and early check in

the restaurant / bar is quite good.

they charged €10 for a fantastic breakfast

breakfast area was lovely, food great, good coffee to set you up for the day

helped w/ early check in and literally everything around my stay

mornings began with a lavish breakfast spread, where the elegant dining area exuded old-world charm

service for food in their bar area can be slow

wasn't an issue but if i had to leave 2 suggestions would be to have the indoor pool heated to a bit higher temperature and to add a kettle in the rooms

helpful we were freezing all 5 night of our stay until morning i was using hair dryer to make my kids warm in the room

they accommodated an early check in after 13 hours of flying

that we couldn’t get early check in or late check out.

they gave us a bottle of wine and a early check in breakfast free

i arrived early and they allowed for an early check in

separate location for breakfast