comfortable modern room with all you need plus was allowed an early check in due to a wedding.

property was very close to shops and had plenty of parking

modern facilities staff where very friendly we got there a little early and the lady behind the bar kept our bags and later put them in the room for us while we was out would 100% stay there

all the staff were very helpful and lovely to speak with especially the bar staff working in the unicorn bar

nice and clean resturant ok bar ok pleasant staff,friendly local people.

we are very grateful for the early check in. beautiful place lovely staff. a fabulous stay

access to kitchen in morning difficult

the kids were excited to each have a double bed, which was a nice bonus

kids really enjoyed themselves

room was spacious and the heated full kitchen, two dining and lounge areas were amazing

gave us an early check in - thanks

ot the bar

the free wifi didn't work i signed on but had no internet access

friendly staff. cosy room. free parking.

ain very

early check in was a bonus... very good location

early check in

flexibility for early check in, good sized rooms, aesthetically decorated and comfortable

an email from the hotel said there would be snacks available as there was no kitchen

wifi in my room was a little unreliable

arrived early and our room was ready for us, they allowed us early check in

were very lovely and helpful, we arrvied early and our room was ready so we got a nice early check in and late check out

lovely welcome from the reception and fab to be allowed early check in.

early check in

lovely, clean hotel throughout with a great bar and restaurant

early check in possible and room reallocation to a twin as i did not want to be on the top floor

early check in allowed without a quibble

clean, comfortable, little extras like welcoming drink, early check in

the breakfast & the early check in.

they allowed early check in and late check out as they were not fully booked

booked early check in via booking

the staff was amazing dan went out of his way to help and get an early check in and also a girl who worked at front desk who checked use in was extremely helpful, i

about it was brilliant, 5 min walk to town centre and can walk along side of river , got a free early check in too , definitely be rebooking to stay

i arrived early for early check in so that i could decorate the room a little bit

i would of liked a balcony and requested on booking also requested early check in as we arrived at 11

early check in. good location

friendly staff early check in close to town and station would recommend

we had a very early departure the next morning

the welcome we received was lovely with an added bonus of an early check in enabling us to explore york earlier than expected

some trouble with wifi connection

staff very helpful and friendly easy to find, good car parking space accommodated our request for early check in bistro is lovely and an amazing breakfast choice there with friends this time, but

we had room service and the food tasted amazing

troublesome wifi,more choice of main course meals required

% blocked off by the sleigh bed end) also the aerial provided no access to channels and the wifi on the tv did not work

the gentleman at the bar was a little inattentive.

was able to pay for early check in which was really helpful for us

the wifi signal in my room (room 4) was intermittent and quite poor. (+)great breakfast good wifi and very kind and friendly service. (+)beds were comfortable free wifi a bonus and movie stations (-)wifi is not good (+) free parking and excellent wifi (-)no wifi been found. (-)wifi was a little bit slow. (-)constructive criticism but the wifi signal is non existent in the room at the bottom of the stairs (-)we couldnt get the wifi in our room. (+)that required me to travel to york unexpectedly, i was given the front room where the wifi is strong because i needed to make several

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

room was a good size with separate room for kids

late check out times

our room was available for an early check in

receptionist did not help for early check in

managed an early check in

pleasant staff early check in clean beds comfy

handy location. very pleasant staff. early check in option which is a real bonus and only 10.

very accomodating with an early check in

breakfast was good and staff were friendly

the breakfast

breakfast was good, they didn't have milk alternative but was good

location for exploring york, especially if visiting the barbican

early check in

ee car parking

poor wifi

friendly place to stay, bonus of safe parking in a car park that was locked overnight

great room, staff and location. even parking included. food at the pub is fab too

room was fine. we were given an early check in. staff were so friendly.

it s just too occupied at the time of visit as i requested for early check in but wasn t

great location staff were great and offered us early check in which was very pleasant

had to park away from the hotel which meant having to cross busy roads with young kids

breakfast very nice room excellent, location fantastic

early check in offered at 11.30 as room was ready and staff all so polite, friendly and helpful

from staff that allow me early check in at 11 am and location very close to train

room , early check in and location

clean and modern and the all you could eat breakfast buffet was amazing with plenty choice we had early check in with no extra

location. early check in. friendly staff.

early check in available

great location. easy early check in. great staff. fabulous breakfast.

parking at hotel and we re lucky to get an early check in

bed, breakfast good quality, location fabulous near the city centre, staff very helpful with early check in and out

room was ready for early check in which helped with our short schedule to visit places we had booked

the staff gave us an early check in

- loads of choice and really fresh and tasty view of tower from room was impressive was given an early check in after i'd asked for one if possible - was impressed with

only downside seventh of june was not having early check in.

staff lovely got early check in and bed comfy.

early check in was available, great location

the owner did offer an early check in, and the use of the pub's freezer for our icebricks

wish had a proper wifi rather than the cloud

lovely friendly staff, very clean in all areas, central location, good wifi, great food

wifi

tells us about fire procedures and information about check out times and breakfast times and wifi information etc

and welcoming staff, early check in was available for me, free parking was great and spacious and a great breakfast was

room great selection for breakfast, staff very helpful and a short from the centre of york

the bar and beer garden was welcoming and relaxing

beers ect loved it having different rooms ideal a group of people to be ceprate from the main bar a well run

late check out(11am)

got early check in by john the manager, room with river view

staff and thanks for early check in

staff very helpful and accommodating helping our group with an early check in

allowed us early check in as room was ready

clean and spacious everything was very friendly staff i asked for an early check in previous to my booking - this was granted and also my bags where kept securely for

managed an early check in

was very pleasant and we really appreciated an early check in

view from the room wasn t great but we were only there one night & we accepted that room for an early check in we didn t realise that the tap system on the wash bowl was a bit different &

to get parked using valet parking and hotel facilitated an early check in as well

lovely room, we were given a choice and early check in

early check in at noon, minutes from station

early check in requested and was successful, staff courteous and friendly. room was excellent.

we were allowed an early check in which was nice

other than that our stay was perfect, we were allowed an early check in, staff were very helpful and friendly

price and bespoke . early check in / out was allowed

staff are very friendly and helped out with anything we needed during our stay, we also got an early check in to our room

very attentive from the moment we walked in and also allowed an early check in

was able to get an early check in 2hrs before my planned check in

they were able to accommodate an early check in

early check in requested last minute - granted with no fuss or faff

be prepared for a 2 min walk

service, allowing us early check in to get ready for a wedding and accommodating our needs

it s location . early check in was allowed. a warm welcome.

allowed me early check in and the location is ideal with free parking

fabulous easy early check in superb staff quad and family room very spacious onsite

no wifi in the room, had to go out to landing just out front, only a minor inconvenience.

the hosts were very helpful allowing us to have an early check in and late check out

the hosts were very helpful allowing us to have an early check in and late check out

the staff were really friendly, and allowed us a slightly early check in after we'd been soaked in the rain

there which we enjoyed very much but have heard that that it is going to be turned into a sports bar which has upset us as we would have stayed there again but not as a sports

perfect location above bar and with beer garden as well as live music - fantastic

it is in historic york, so wifi was minimal

so didn't see or use much of the bar downstairs

some snacks on arrival nice touch, offered early check in for free too

was friendly and they offered us early check in

com allowing us an early check in to get changed for our daughters graduation ceremony, and a little extra time to

easy to access and very flexible as i needed an early check in

fort enough and i want to thank rachel, andrew and the rest of the staff

location early check in beds comfy

the early check in

24 hour gym too plus plenty of doggies to see and clap - dog

liked the concept of coffee in the bar but still prefer to have a kettle in the room.

free access to the gym, outside beer garden, extensive cocktail menu, just great

staff were excellent and gave us an early check in as is requested due to going to the races

central location with relaxed bar that had great atmosphere even mid week

really clean and the breakfast was smashing

wifi a little weak at times.

from arriving and they kept our cases to the breakfast in the morning really enjoyed will certainly be

friendly helpful polite staff, room standard was excellent, shower was great and we also got an early check in and a quiet room, both were requested but subject to availability, both were given,

amazing location, friendly and helpful staff. good sized room and an early check in.

no water, room service or toiletries in the room

breakfast cooked to order, very personalised

available for about 80% of the time ) in the room and the staff were

very flexible as early check in and were able to leave the

the wifi was exceptionally good, fast with no drop outs

wifi worked

t did in other parts of the property)

wifi did not work well in the room

the landlord was very welcoming to us and allowed us an early check in when requested

lovely and clean and warm ,comfortable beds ,very friendly bar staff ,

wifi was spotty in the room

there was live music in the bar on my first night which was quite loud but, as i said, it is above a functioning pub

welcoming friendly pub/hotel which is situated close to bootham bar

hotel was very prompt allowing early check in and convenient parking( first come first serve) (+)location, hotel car park, early check in

excellent hotel, great staff and location. breakfast was outstanding, did porridge

only complaint was the wifi, being very spotty in the rooms

good facilities including restaurant, bar and gym

room service limited to pizzas.

early check in was also a good advantage

recommend booking in with emily for a spa treatment

kids loved the hot tub

and spacious room, loved the bluetooth audio in the bathroom

good to be able to get our laundry done for a small fee

organised early check in for me (albeit that this wasn t actually communicated to me until i got to the

bar service excellent &friendly

good parking

we got there after a 200 mile journey, we was told the bar was shut , the time was only , 22

quaint village, however park and ride into york very nearby taking the stress out of city centre parking

staff were friendly and flexible, sorted out an early check in

the room was small, comfortable with en suite, and all the trimmings, free wifi etc

thing we would say is that we had some loud noises from the bar upstairs at night but wasn t enough to keep us up

location was great. room service excellent

our 3 kids 18, 21 and 27 loved them

we had arranged an early check in, and although our room wasn t ready, the lady looking after reception cleaned it

it was excellent i was able to arrange personally an early check in so we could get them picked up safely by the limo it s hard to be remotely in

a family run hotel the staff did everything they could for us early check in kept our luggage till 1 pm as we wasn t leaving till that time i would return if i

allow early check in with bag drop off

comfy beds, parking, excellent location to walk and explore the walls and city

welcoming and friendly, allowed us an early check in

aggie text before our arrival and gave us early check in details so we could drop off our bags and head to our booking at the chocolate

it is comfy and big enough for the four of us

my 2 kids absolutely loved it on the private roof terrace

th two teenage kids)

also early check in time which for me personally is

having an early check in time was an unexpected bonus

early check in required 10pound, if you wanna leave the luggage will have to pay 5 pound

early check in was very helpful - arrived in york a day early

situated on a quiet street location was brilliant a few minutes walk to bars and shops early check in was a bonus too can't fault anything would definitely stay here

loved the festive decorations around the b&b and the early check in was very much appreciated for this stay

brill location for a city break with free parking

comfortable bed, cheerful, friendly, helpful staff. parking and wifi are notable features.

it was nice to be able to do our laundry at the facility

the staff are excellent can't do enough for you . plenty of choice for breakfast

was allowed early check in which helped us out, good value for money, friendly staff.