really welcoming staff allowed early check in and luggage storage after check out.

water in the swimming pool should be warmer

location is central, clean, the beds were comfortable, the pool the kids loved, good air

staff were helpful, wifi worked well, it was extremely clean

the wifi was really bad and we could barely load anythihng

allowed an early check in

bar & restaurant within the hotel with daily happy hour

the bar pool was great, the staff was amazingly friendly and helpful, and the food was yummy

it has a little swimming pool to refresh with a bar where they make great pina coladas, from where you can enjoy sunset; the personnel is nice and

rooms were clean and the swimming pool by the lake was something special

arrived by the night bus, and early check in was available

staff was amazing, early check in, we could leave our luggages at their hotel, hot water, fast internet, comfy bed,

they made us a take away breakfast in the morning as we had such an early shuttle

g bus with air con, perfect transport method

had issues with wifi and fd helped right away.

we even got an early check in which was much appreciated after a sweaty minibus ride

is very noisy - general traffic, motorcycles idling, renovation works in neighbouring buildings, kids with firecrackers, and house parties at 4

very nice hotel in the centre of flores, rooms were good, decent wifi.

huge comfortable bed w/huge pillows, flat screen tv, ac & ceiling fan, free wifi, hot shower & pvt bath

they have a free shuttle to pick you up from the airport

staff went above and beyond and allowed early check in which was very helpful and amazing

location was good, nice pool and view of lake

pool and lake view

they do have a small gym which isn t by the restaurant but by the rooms

the pool is too small

arrived early had arranged for early check in

great views from room, close to evening food market and early check in was very appreciated

was a bar upstairs and a speaker with loud music just above my room

the bar on top has a great view

the hotel is right by the water and has a bar and resto on the top floor

rooftop bar with great views

was very nice and welcoming, let us do an early check in

the breakfast was delicious and had a few options to choose from

breakfast

but delicious breakfast, super clean, ac in the room, personal was super attentive and nice hans helped me so

a little pricey for flores perhaps, but still pretty good value, especially for the breakfast which was amazing

we were allowed to have an early check in (7:30 am) after we spent 90 minutes waiting in a lobby ( they had many free rooms

the wifi wasn't that strong and the walls are paper thin so you can hear everything.

the shared kitchen comes in handy

lack of kitchen/breakfast

the shared kitchen was so useful too

we arrived pretty early from guatemala city

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

breakfast was good, but not impressive

the standard breakfast is a bit mean - in this category of hotel i don't expect fruit and bacon to be extras