extra bed for our child and early check in were provided within minutes and free of charge

awesome hotel and customer service. quiet rooms and wonders pool and hot tub.

however, sergey

wish there had been a gym on premises.

wine bar restaurant is nice

allowed an early check in

the staff was also accomodating with my request for an early check in

the breakfast was great. the room was clean

good-sized gym facilities

breakfast options could be better.

liked rita how she was pleasant she reached out through email about my early check in request

parking

shuttle system from airport a bit haphazard. driver not very helpful or knowledgeable.

food at the bar was superb

thanks for the free airport shuttle

everyone was very knowledable and accommodating to my needs from the early check in and late check out to extra towels and toiletries being delivered to my room

they accommodated a late check out even though it was only 1 hour but it helped

good room service options that won't break the bank if on a budget

shuttle runs every 30 mins thru the day

to service6 floors, no internet in room, room was damp, got been by bugs sitting under tree, room service doesnt exist

we did not expect an early check in because i had phoned a few weeks earlier requesting such and was told that it

the reception lady was so kind, she allowed us to early check in without request

requested and received early check in which allowed me to drop off my bag and spend the day at one of the museums

spacious rooms location shuttle service very friendly staff pool and gym price

change available for laundry

friendly and helpful on all fronts--got us from the airport immediately upon arrival, and an early check in

i was only a couple of hours since i had a 10 hours layover so i requested for early check in and check out and the hotel helped me with that

9 dollar nothing in the refrigerator no early check in no check out late breakfast not free as booking told

they promptly gave us early check in upon us asking great customer service and easy check in once we arrived we

large room, comfy bed, great gym

asked for early check in when i made the reservation a couple of months in advance

free shuttle to airport driven by the friendliest, most helpful lady we met in the us

shuttle service was excellent

when it says that have gym, it doesn't

breakfast buffet even had a waffle maker :) excellent value for money and overall great experience

hassle early check in handled easily

early check in was very generoud and any problems were fixed immediately

swim pool, early check in

value friendly permitted early check in

early check in availabke pool with extended hours value

also, liked that they allowed me early check in and late check out

work nights so i arrived after work @4:30 am and was allowed early check in without giving me a hard time or additional fees

very responsive to all needs even early check in without question when rooms available at 7am

broken remote fixed immediately early check in great breakfast

helpful staff, room was easy to access, allowed me for early check in, free shuttle was great and took my animals too

and they provided both an early check in and early check out

laundry room is a great perk, as is being able to park your vehicle on site, and take a hotel van

i was really hoping to do laundry but the dryer wasn’t working

this hotel has a great breakfast buffet !

the gym was very nice

room was clean, ready for early check in

pool and front desk personnel were able accommodate an early check in to prepare for birthday

cordial staff, very clean room and daily room service was excellent

clean, very friendly staff, we like the pool, breakfast was the best, free parking we like everything about the

price for the features; room with fridge, gym, free breakfast.

were given an early check in to rest after our red eye flight

the gym facilities are also large; you don't feel as if they've shoved a single cross-trainer and a

everything was great, just wish pool was bigger and inside

thanks for everything, and i have to say one more time, breakfast was amazing

the only thing i didn t like is that people walking would use the parking lot and tree area as a cut through

breakfast, comfortable bed, friendly staff, early check in, clean room nicely furnished, great price

attentive staff and the free shuttle bus is great

the kitchen was fully equipped

the breakfast was clean with great options

fast and they were very nice and considerate when we asked them for a late check out ,even the shuttle to the airport they were super nice and

were allowed an early check in since we were in town early and needed to prep for a wedding large bathroom was a

the airport shuttle runs every 30 minutes and is a short trip to dulles int

ok plus free laundry room

shuttle only goes from the hotel to the airport once every hour

the kids liked the pool

had a very warm welcome and early check in privilege

arrived early and wanted to check in early and charged 45 dollars for early check in

hotel clean but room service bad , we come early at 11 pm they refused to early check in unless to pay 40 $

dealing of reception , need for early check in 40 $ , and for dealy check out 20 $ for each

early check in was too expensive,not worth it.

was amazing, had no problems with early check in, there is 2 malls less than a block away which is awesome

the hairdryer didn't work. bad breakfast

the continental breakfast was disappointing.

everything was fine. i did not have the breakfast.

the laundry is not complimentary

the gym and early check in

no swimming pool, lack of activities for kids.

no swimming pool, lack of activities for kids.

confortable beds, good size of room. gym was fantastic

cation); also enjoyed the free shuttle to the mall

front desk staff was amazing. easy early check in process

i also wish we had known ahead of time that the pool was out of commission

the staff was super friendly and the indoor pool was amazing. kept my son busy for hours.

enjoyed everything...outdoor pool would have been nice.

my daughter loved swimming in the pool. the location was also perfect.

they upgraded our room to accommodate an early check in

my kids loved the pool and i enjoyed the gym was ok but once again the staff was so polite and great to our

wonderful free dulles airport shuttle service!

fourth, the free shuttle was great

i had a spa tub room so i didn't use the pool

the staff was very friendly and even allowed early check in when our first hotel was a fail

we asked if they had an ev charger in the parking lot and they do not

no room service or access to any food or drinks during night time

the gym is quite sad looking

the airport shuttle is a crowded old rattle trap, and should be upgraded.

location. friendly staff. allowed an early check in.

early check in fee of $30 when they have plenty of rooms available

the receptionist was extremely kind and she gave me early check in and an upgrade

near to shopping center and shuttle facilities for

free shuttle to the metro

i loved the location, close to stores and restaurants. fast and early check in

our return complimentary shuttle service was declined due to the storm from 4 days ago

very convenient for our family visit. room was spotless. complimentary breakfast was just right.

excellent breakfast.

beds very comfortable good breakfast selection

we arrived early and they were very diligent and patient with us when we asked about availability for early

parking, breakfast, and laundry

thought the breakfast could've been a tad better

very nice breakfast included

full size refrigerator & microwave oven in kitchen area , fire pit outside