early flight and we were so grateful that they accommodated an early check in

excellent adults pool away from the kids.

nice personnel and all facilities are high quality. great gym equipment.

a 5* hotel and prices match but i still rate 'value for money' highly as you get free parking and wifi

the hotel offers a shuttle to the local marina, which has shops, restaurants, and bars

reception staff were wonderful and accommodated and early check in

great location pool on sight excellent services transport to marina daily(every hour)

the pool area is great, room was great, staff were all lovely

several parking solutions available, so it makes the hotel very comfortable for those, who travel by car

a few savoury nibbles at the bar and on the terrace would be nice

for example got early check in and late check out

nice hotel short walk from the centre. outdoor pool and help yourself breakfast.

towels, pool bar and light lunch available

i also loved how clean the rooms were kept & the pool & jacuzzi have a robotic cleaner that leaves them looking

, lovely breakfast , lots of choice , eggs cooked on request , , bright foyer area , nice bar area with toasties and snacks available throughout the day

property manager was very helpful, allowed early check in and late check out

property manager was very helpful, allowed early check in and late check out

the apartment has a great little kitchen with appliances, a small balcony (overlooking other apartment blocks-no view), a

nice having a washing machine and kitchen facilities

very accommodating and got us an early check in

arrived early for our booking

nightmare checking in. and staff really no very helpful with an early check in.

location, managed to get an early check in

the bar is very overpriced !!!

an early check in and a late check out

we booked we ask for early check in, arrived around 13

accommodation, enjoyed the spa and great quality and variety of all meals

gym didn t open until 10am, which was slightly disappointing for those who like to get up early

location great, breakfast excellent, staff lovely

we didn t book it early enough so we had to go to a pharmacy but that was no problem either

thanks to all the staff who helped with timings of early check in

pool spa gym bar and restaurant all so lovey

areas , breakfast was divine , rooms excellant , 10/10 all round - only negative drinks in the bar excessive prices

clean, comfortable, size of the room, food at breakfast, location, parking

the hotel offered a early check in without extras, and due to my birthday they offered a bottle of sparkling wine and a

location, i was alone and the staff treated me well and always made sure i felt safe in the bar in the evening

no free wifi unless you joined the hotel group membership, poor for a 5 star hotel

breakfast was excellent great choice from continental to cooked

surroundings very clean, good selection of food at breakfast

kindly allowed us to early check in and leave luggage in our room while we went to the market

tasty cocktails at the bar and a nice sweaming pool

the breakfast was exceptional and was missing nothing

clean, comfortable, good wifi, excellent value for money understandably in november.

- the wifi in the room was a little too weak to hold a voice call

allowed early check in and late check out

golf course is under construction, do not spend the extra money for a golf suite

wifi didn t function for us at all and i have seen other feedback saying the same

room service was relatively slow!

beautiful hotel, spotlessly clean, very comfy beds, staff are fantastic, especially pool bar staff , wheelchair

staff friendly and helpful, managed an early check in and late check out

the kids playground seemed a little dated and unloved.

need updating and the evening meal wasn t as good as last time i went and the meal ordered from room service was

all the facilities were really good - pools, table tennis, tennis, play park, kids play room just so much to do

big breakfast when ordering room service. good value for the location and amenities.

they kindly accepted our early check in request and everything went very smoothly

only slight qualm was that there wasn't loads of space around the pool

extremely friendly staff, delicious breakfast, good location.

to complain, maybe smaller pool but we were exploring all the time, so no time for pool

plenty of choice at breakfast. pool towels supplied

in was quick, early check in was replied with depending on availability so we didn't bother going early, huge

the gym equipment is not well maintained, some missing pieces

have been going to balaia golf village for 30 years

clean and comfortable with a fully equipped kitchen and bathroom, enough room for a bigger group as

food and some bar staff

answered all our questions, helped with food recommendations, allowed for an early check in

were so spoiled by one of the room service staff who came on our first day, that the one that followed was somewhat of a

we used to have lunch with amazing views at the beach bar restaurant for an additional charge, but the views were so worth it

think i can think of anything negative about the hotel apart from maybe suggesting a broader room service menu

we loved the breakfast and the service, everyone was super helpful and kind

early check in, nice terrace, fridge room and comfortable bed

nice staff, good breakfast, room service, cleaning every day

room had so many nice little touches, a mini bar fridge, bath robes, small shaving set, slippers etc

swimming pool, good continental and british breakfast, staff very helpful, elegant building, good wifi connection, wide parking

comfortable rooms and facilities, including the swimming pool

were cleaned daily, free early check in and late checkout, free drinks for dinner

welcoming, allowed for early check in and minding bags plus shower before a late flight

cosy and well located hotel; the room was well equipped with a kitchen space and comfortable bed

ideal if you have kids

hotel has a spa with indoor pool and gym but you have to pay €6 each or €10 for two of you so not too

easy check in and accommodated an early check in. clean. friendly and welcoming.

parking available

great beds, would prefer a walk in shower, fabulous breakfast

free parking

it d be nice to have a guide in the room for room service and restaurant menus

location free parking early check in (14:00) spacious balcony family room supplied with crib, high chair & baby bath (not

perfect property for couples or groups, as didn't see much in regards kids facilities

perfect property for couples or groups, as didn't see much in regards kids facilities

parking space

kitchen facilities wifi

good value for money. very clean. allowed for early check in. quiet

the staff are very friendly especially the bar staff

breakfast was amazing

pool bar didn’t have much choice for snack food unlike last time we went when it was self service like

pool haha but again im not big fun of swimming so whatever really but my kids loved the pool so win win

at the hotel at 10:30am, had requested early check in but room was not ready until 4pm

we were accommodated for early check in which was great as we arrived in very early in the morning

we got in early and the gentleman accommodated us to have an early check in and we were so grateful

breakfast finished at 10am which was abit early and sometimes had to queue to get a table

also the spa was atrocious

we managed to get an early check in which we are grateful for

they have entretainment for kids evry few hours on the pool

couldn t fault the hotel or staff, pool was great and my niece and nephew loved the kids club

the bar downstairs is fab, great music

wifi. some plug points not working. toilet exhaust not working.

they could provide us early check in

can i say, everything on your door step and because our flight was so early when booking we asked for an early check in and hey presto we got an early check in

my kids loved the location which was smack bang in the middle of albufeira old town

missed the roof top bar and jacuzzi, closed a day before we arrived but its stunning

sarah at reception is exceptionally helpful and anna who works at the roof top bar is astounding

we were allowed an early check in and late check out which worked perfectly with our flight (i assume it depends on

there is a spa with a range of services, of which i availed of

cristina at the spa is so lovely, friendly and professional

location, very private, beautiful pool and spa breakfast was lovely and all the staff were outstanding so welcoming and friendly the room was

we also had massages at the spa - and the masseuse was lovely and did an impeccable job

very nice. they let me have an early check in whicb was very kind of the host

they are kind enough to give an early check in and the room is very tidy and clean

the place is ideal to live with kids or big company of travellers

close location to airport. late/early check in/out. friendly staff on reception.

wee hotel that serves a very early check in

clear what it is and what it is not the lockers are great idea and work well pool good, poolside bar good very satisfied - a little pricey but still worth it avoiding taxis to the

friendly service, nice pool and quiet even by the airport!

great location t0o airport. friendly staff. great pool

hotel is very clean, staff very helpful, nothing was too much for them for an early check in to a an hour late checkout, good size rooms with ac, fridge and toiletries provided

even though we did not use it, the pool certainly looked inviting in the heat

pool is available at the property which is clean and with some sun beds and sitting area

location perfect. room lovely breakfast more than adequate

even has a small pool outside and a restaurant on site