we asked for early check in and they were very quick to get the rooms as cleaned as fast as possible

didn’t stay because i requested an early check in and was told i’d be able to do so

early check in

closest to our room and i am in a wheelchair and there was no handicap parking it was truck

when we reported it there was no offer of quarters to use the on site laundry or to dry our stuff

got a early check in coming off the cruise ship

the room was clean and spacious. loved the fact i got an early check in.

that despite sending emails requesting early check in, they did not respond

early check in.

i also am very appreciative of the fact that my request for early check in was honored

size of room was good and area was quiet. was able to do early check in. friendly staff.

would rather a hot breakfast instead of a grab an go

continental breakfast sucks.

options for breakfast

the included breakfast

early check in

was amazing for breakfast (we only had breakfast) the pool area was clean and beautiful the kids loved the pool (-)have 2 smalls kids so no microwave in the room was an inconvenience; however, i was able to use the microwave in (-)wet floors are a recipe for disaster for young kids and the elderly (-) they gave me 1 queen bed only and had to sleep with my 3 teenager kids in the bed (-)travelled with 3 kids and my aunt we each had two pieces of luggage, when we got to the hotel and checked in there

i like the upkeep of the pool, the grounds and the gym

pool was small but well maintained

they gave me 1 queen bed only and had to sleep with my 3 teenager kids in the bed

accommodated our needs with early check in, shuttle services, high speed internet,

service, early check in, cleanliness, not happy with the refrigerator. but overall it was good.

here post cruise they let us have a early check in

breakfast was great & nice pool area.

free airport shuttle driver is kind, on time

staff allowed an early check in and explained facilities and amenities

thing we didn't enjoy was having to share the jacuzzi with all the little kids

even the breakfast was awesome

the gym basketball quarter fire pit the breakfast

the breakfast is very good, and the fact that we have a kitchen should we choose to eat in is wonderful

we obtained an early check in at 1pm and late check out also at 1pm the following day

to have onsite laundry facilities and bed was very comfy

friendly staff clean rooms and wonderful breakfast.

the breakfast was good.

the pool area is really

staff was quite helpful with early check in

manager accommodated us after we requested to do early check in prior to arrival but once we got there it was no longer available so he found a more

early check in

they were able to accommodate us for the early check in and late check out

they gave us early check in, nice breakfast and airport service

was great wouldn't give me early check in when i called not even an hour early but that's cool it was very very clean the

unable to get room service due to the pandemic

modern hotel with free parking, free wi-fi and nice pool

no room service for morning coffee. no help w luggage.

loved the pool.

i was able to get an early check in and a late check out, and bag storage

there was no hot tub at the pool.

i loved that everything was clean and perfect staff was very nice and the pool was a plus also.

poor internet reception, kids kept losing their connection during school.

gym could use a fan and the treadmill was out of

it was clean. they allowed early check in. it was an excellent experience from beginning to end.

and the chairs at the bar were not so comfortable but they were pretty and it's a wonderful setting plus the bartender

i had to leave for work i didn’t get a chance to enjoy the breakfast

area just behind the hotel has a bus station and we were not comfortable walking through it with kids

my family and i was very pleased with the staff, the ambiance, the pool bar and the food that was served

early check in

everything especially the pool area

i thought it offers hot breakfast.

i enjoyed the free breakfast and kind, professional staff

better food at the bar at night

took 3 hours to checkin when i was promised on booking.com an early check in.

staff was very accommodating for early check in

they allowed an early check in which was convenient.

we got to the hotel early and they put us on a list for early check in and called us within an hour or so

i liked the early check in and executive suite

were available for early check in, fortunately

we were able to complete a early check in. amazing customer service.

breakfast was okay hotel was good they were very accommodating and had a early check in

a family of 4 it was good to have separate private rooms for the kids

room was enormous!!! full kitchenette

lied to about an early check in

i loved that i was accommodated for early check in

staff were extra helpful for an early check in

booked this room for two reasons—proximity to airport and the pool for our kids

booked this room for two reasons proximity to airport and the pool for our kids

the room was comfortable, friendly staff and we were lucky (and appreciative) of having an early check in

the staff was terrific at front desk, at bar and at the pool)

pool was relaxing

we stayed for one night before a cruise and had so much to do and see to keep our kids busy

my kids & grandchild was not happy at all

was able to do an early check in and late check out. beds are extremely comfortable

whole day, otherwise there were people sitting just in front of our room, - room was next to the gym, we could perfectly hear all noise from there - a/c smelled like mold and you can't turn it off

beds, friendly and helpful staff, laundry and gym facilities, hot breakfast served from 6am was wonderful

location and descent breakfast. it is a new hotel so everything was clean and fresh.

the room was spacious and clean. bed and pillows were heaven! even my kids were impressed.

early check in due to we were getting off a cruise which was done for us free of charge

staff tried to accomodate early check in. very friendly

and the staff offered early check in as the room was ready

grateful for the early check in

signed up ahead of time to do early check in, we flew in around 10, they did add us to a wait list, but we still had to find

early check in was available even though check is was supposed to be

pool on rooftop amazing did let us have early check in and late check

we took the shuttle from the airport, it was newer and clean

the rooftop pool was very enjoyable, and what a view

they have a complementary shuttle to the hotel from the airport

we were so able to get an early check in which made everything so much better

the staff were very helpful on accommodating such an odd late/early check in.

plenty of parking

wifi outside and in the room

poor wifi

early check in.

location, early check in

early check in and the organization of airport and cruise boat transfers.

friendly staff, especially sarah gilman made us feel very welcome and was accommodating with our early check in

located ice machines

were allowed an early check in which was great

they charged extra to do an early check in

location near shops & food outlets spacious suite rooms lovely pool & seating area nice option of early check in / out

early check

front desk folks very helpful and allowed us early check in.

early check in

every other hotel i came to offered early check in with a fee

me an early check in and a late checkout

did not appreciate the gieco's running around the pool

i had to buy laundry detergent from the home depot which is about a ten minute walk from the hotel

got there early and asked for early check in, the lady got us right on in our room with no trouble

size of room front desk staff were accommodating with early check in

rooms were large and early check in was great.

port but did their best to get us in a room as soon as one was clean (call ahead to get on the early check in list

5 hour wait for a room when notification of early check in

i had to leave for a ferry early in the morning and they allowed me for an early check in, when i would've been just fine with

service and breakfast were amazing. clean comfortable room, gym and pool. highly recommend

nice bar and huge lounge area

proximity to the fll airport; pool and gym facilities; room

roof pool. cleanliness of rooms. quiteness. neighborhood.

johnson did her absolute best under stressful conditions, we arrived at 10 am hoping for an early check in, she was swamped but maintained a friendly and confident demeaner and was always

location, very polite and accomodating reception staff who allowed and early check in and 12pm checkout

i asked for an early check in which was about after 1pm

flight cancellation and cruise passengers arriving early for maybe early check in

i was so tired and the early check in helped so much

were given an early check in

i asked for early check in and was more than accommodating

early check in from the cruise.

the pool lounging area

first night from room service, second night from the bar

fact they wanted to charge us $50 usd for early check in

early check in

we got to the hotel earlier than expected and they were able to accomdate us with early check in

got there around 9:00 am from the ship so it was early but the desk gal let us check into our room

from the other coast, we were happy to get an early check in to our room

a surgery in fort lauderdale which is why i stayed here during recovery and they accommodated an early check in post surgery and it could not have gone more smoothly

the early check in was requested upon booking, but we were aware that it was not guaranteed

excellent breakfast

hard to find seating at breakfast.

was surprised to see the room has a full kitchen and living space. it's a home away from home.

everything!!! early check in was plus for megreat!!!

confortable, near restaurants and stores. shuttle that picks you up at airport. awesome.

friendly staff. great location. well equipped rooms. gym available

the breakfast was great, staff was friendly and attentive. shuttle service was amazing

staff was great and the timely shuttle to the airport

early check in

of our cruise at 9am and the staff was very accommodating with my booking email request for an early check in

the hotel was extremely loud with guest having a party in the parking lot blasting music and kids running around outside the rooms all night

was friendly ( even the new brand new female desk clerk this day) checked me in early, a nice bar by the pool where i could smoke as if this was not enough, 24 hour coffee available and the

everything and the pool was bonus

i tried to get an early check in so we could get her in bed and comfortable after the surgery

the breakfast had many options for all ages (travelled with 14 year old and 21 month infant)

i love that it was apartment style and kitchen was equipped with everything

pool was small but nice and clean

staff, the location was amazing it accommodated my kids

i also had to pay for an early check in

in, we arrived at 11:00, asked for a early check in, i am a diamond member i agreed to pay extra

property was accommodating to the request of an early check in and late check out

the people were very nice and were able to get us an early check in.

location, usually high standards, we were able to do early check in.

the location and the facilities were awesome. also, we could make a very early check in.

parking was easy and always available

comfortable and clean apartment in a lovely setting right on the canal with a great pool area

nice pool, waking distance to las olas

they offer everything you would need, working ac, tv, fridge, wifi

charge for early check in (before 3pm)

breakfast was a quick and grab muffins and coffee rather than any type of actual breakfast food

also liked the kitchen although didn't use it

laundry room needs a bit more attention

small breakfast was ok need some improving

we arrived early and was checked in by noon

good breakfast

laundry facilities were great for our needs between trips

my daughter loved the pool. i loved the free breakfast.

loved sitting at the pool

highlight for very friendly and helpful staff, especially for billy, who arranged for early check in, always provided us with necessary information when we needed it and helped us twice

the kitchen in room was nice

the laundry/ice vending room needs upgrading

the laundry

pool close to early

very accommodating about my request for possible early check in which allowed us to take a short rest and check out same day of check in to get

staff were so accommodating with a late check out and then an early check in a week later

helpful with early check in and cheerful service

early check in.

early check in was good.

clean and safe. staff gave me an early check in. very much appreciated.

we arrived earlier than planned and they were able to get us an early check in time

allowed early check in and the pool was a hit for the kids.

it was close to the airport and early check in.

one laundry machine and drier were broken

friendly staff. helped with near by dining options. also with early check in.

they seemed genuinely interested in helping find a room that was available for a very early check in

were able to accommodate my early check in which was greatly appreciated

is great again only thing is if you want that ritz pool vibe it’s not the place

travelling we offered to pay but they would not accept any payment the place is so homely with a pool and elevator i certainly would stay there

hotel very accommodating with early check in due to our evac from our area

pool hours are too limited

limited breakfast options. not per the website.

price and a nice breakfast.

nice pool for the star hotel or is

i requested early check in and i was surprised to see that when i did arrived early i was able to check in

the room was amazing ud83dudc4f kitchen bathrooms etc the pool

amenities pool breakfast grill and all needed in room

the pool was a little small, but still was enjoyable

they invited us to the free buffet for breakfast and then escorted us to our room (mini suite)

staff was so friendly and accommodating for an early check in and late check out

also early check in honored

nice and comfortable rooms - clean and additional amenities - swimming pool in front of the room - 3 minutes walking from

the 2 sides make it super convient if 1 pool was a little to full for you, you could go to the other sides pool

quiet pool area plenty of loungers

arrived early morning from west coast, and requested early check in, staff accommodated me and at no extra

was amazing, the service from kassandra and erich from the front desk were outstanding we arrived early in he morning, knowing that the check in would be at 4:00 pm

early check in, upgraded room

flexible with early check in

i appreciate no resort fee and free parking