room and bed impressively nice - bathtub - outdoor pool - early check in - great staff - free coffee and tea

on description it's tell swiming pool are indoor but it is outdoor

only thing that bothered us was the noise in the corridor, a lot of kids running and screaming late in the night

comfortable bed, great breakfast menu

hotel was clean, staff very helpful and friendly fabulous breakfast easy to find

staff were very friendly. free early check in if a clean room is available.

we called in the morning for a early check in and were told “no problem” we actually arrived a little late due to traffic at

early check in.

comfy beds, and we're able to accommodate early check in.

although they did accommodate us with a little bit of an early check in time

an early check in to get dressed for a celebration of life

bed was extremely comfortable, breakfast was good!

cramped breakfast buffet area

down for breakfast at 8:40, no hot food was left, was told they were making more, i waited then asked again

breakfast was amazing, rooms and bathroom were so clean, and the reception and staff were so kind

an early check in, due to family emergency

breakfast was ok

staff were very welcoming, offered to help us with our luggage, to assist us with getting us breakfast if we needed it after 8:00 am

very nice and clean room, yummy breakfast loved the cinnamon waffles. very friendly stuff.

hotel was extremely dated; fitness room was terrible with broken equipment; no charger ports?!

free upgrade to exec floor for early check in club member

the right room. i reserved a king suite with small kitchen. it was just a king room

some of the machines in the gym didn’t work

like the room fridge, microwave, keurig coffee maker, comfy bed, hard & soft pillows, free breakfast, 24/7 coffee & tea in lobby,

not my first time. great selection for breakfast staff very friendly

breakfast and early check in.. late checkout

the front desk worked with me on an early check in time

is not a complaint, merely a suggestion in this pandemic era one is fortunate to be provided breakfast but for those of us that need to watch our health a bit closer more variety would be nice

had to wait till they did the laundry

3 they had a half decent bagged breakfast ready for us in the morning plus coffee in our room 4 clean 5 it was fairly quiet

charge early check in fee for extra $60 at 12:00, with very bad attitude, he was just not happy it was

early check in for free.

too many kids hard to get early check in

room service was excellent as well

the suite, pool, and must of all the breakfast buffet.

accomodating our early check in request

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

i ended up having to do laundry during my vacation

breakfast was more than i expected room was perfect for my family

friendly stuff, swimming pool & gym and lots of parking available.

i requested early check in when booking and they told me to check back the day of

thanks for the early check in and later check out

loved the late check out and early check in

no menus for room service and prices don't match website

no pool, confusion with the other monte carlo

requested early check in was very helpful

staff is excellent. polite and helpful. great pool.nice room.

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

at the check-in/breakfast provide; the facilities such as the business center, swimming pool and gym are all great and well maintained

staff was extremely nice and the breakfast was really great. definitely worth the purchase.

they don’t allow early check in unless you pay

access to free laundry facilities was a bonus that was greatly appreciated

exercise room is in same room as laundry facilities

could have used a proper dinning area in our room, perhaps the room was an island in the kitchen for dinning

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

i like the early check in upon request

late check out extended free parking

arrived at the broadview very early after a long and difficult journey

and we were grateful for an unexpectedly early check in so we could dress in the room for an afternoon event

there the same day i was informed by customer service that the hotel was fully booked and no early check in which was fine until i arrived in my room and noticed it wasn t cleaned properly

hard trouble getting room service however

loved the rooftop bar as well

have allowed an early check in for us around 12noon and we had a late check out as well and they have stored our

thank you for allowing us an early check in... a fantastic stay... 10/10

room wasn t ready and i wasn t expecting an early check in but only to see if parking was available

hotel accommodated me with early check in and late check out at no extra charge

early check in.

early check in was greatly appreciated

location and early check in.

the facilities were good with gym, pool, sauna and a squash court on site

the gym and the pool were great for relaxing and our students had the best time inside the pool

the room was clean and the breakfast was nice

they assisted me with an early check in, and then

great lounge bar and restaurant

felt like a loft apartment

no breakfast room service

room service was quick and efficient

we had an early check in and late check out which was greatly appreciated.

an early check in which was greatly appreciated after lugging our luggage around toronto all day

staff are very friendly and accomodating of our request to extend the parking,early check in at 2pm and late check out at 12pm

early check in close to 2pm, discount for breakfast

the staff was friendly & accomodated an early check in

hotel staff even accommodated our request for early check in and late check out

bed , air conditioning , loved that i was able to get an early check in and late check out but the room choice was an accessible one which was fine except

early check in

great front desk staff allowed for early check in. beds were very comfy.

we also asked for early check in, when we came in they acted rude

people super kind they gave us very early check in room very big and clean

hotel is beautiful and the rooms are amazing very clean and cozy the mini bar is quality

only complaint we had was the lack of service in the bar area

everything, a wonderful relaxing time. the bar staff just superb

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to the spa, it turned

we were allowed early check in

and needed to go a room way before check in and when i called and asked if at possible for an early check in even just for one of my two booked rooms they were able to get us in immediately

were very friendly and accommodating, especially ravish who went out of his way to give us an early check in on the top floor, a late checkout and also stowed our luggage after checkout

view from the 10 floor, and very quiet, a great breakfast, we will come back again

i wish breakfast garbage was recycled. paper, plastic etc.

i really liked that early check in and late check out was complimentary

good location. good sized room, helpful staff facilitating early check in due to flights

they allowed free early check in

no early check in

early check in was nice and easy

got a free upgrade, early check in and late check out all at no cost

we were given early check in and a little extra time to check out which was so helpful for me as a disabled guest

early check in n great location

got a free upgrade, early check in and late check out all at no cost

would have liked a place for breakfast, like a little cafe, but not a big deal.

appreciated early check in, room was fairly clean. staff were very considerate and responsive.

the hotel accommodated my request for an early check in

i called for room service at 6pm, but they weren t able to hear me and immediately texted me instead

i ordered room service one evening, the kindness of the staff when they brought me my dinner was out of this

the location is terrific and the room was beautiful. the pool is an added bonus.

they even accommodated our request for a early check in

didn't use it myself, but they also have a small gym and outside patio for guests

they provided dishwasher tabs but there was no laundry liquid/powder for the washing machine

nice communal balcony area and big gym in the basement

well located, very comfortable and providing all needed amenities (from full equipped kitchen to minimally equipped complimentary fitness room), everything functioning well, no noise

we wanted to explore toronto, so we came early

reception was uncaring, unreasonable and didn't even try to accommodate our request to check in early

we also arranged early check in for extra charge as we arrived to the city at 9 am and waiting till 4 pm wasn't an

the room service was among the best i've experienced, considering i stay in hotels 5-6 times a year

carpet in room needs replacing. 17% gratuity plus $3 delivery charge for room service.

front desk provided exceptionally kind service with early check in because i told them i had gotten off a red eye flight

i had to pay for early check in time on my wedding day

i had to pay extra for early check in even though i had requested this in my booking

location, style and decor, early check in and 1200 check out

we requested early check in and use of microwave. all accomplished minutes after checking in

requesting an early check in, the hotel was unable to meet this request

early check in and breakfast

early check in arranged and parking rate reasonable for one night stay

great location, friendly staff, ease of checking and out great wifi

the bed was huge and comfortable and the wifi was excellent

early check in with no issues

the property allowed an early check in. the bed was comfortable.

” early check in

small gym but had everything you need including a peloton bike which was great

there is no pool and the quality of the breakfasts in the morning was not the greatest.

i asked for an early check in and my room was ready when i got there which i really appreciated

allowednfor an early check in and even upgraded our room for free

one staff from the front desk/concierge

room was very clean, early check in was granted, and every request was promptly responded to

staff were very helpful. early check in. great room. great location.

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in which was greatly appreciated

we were able to have both an early check in and a late checkout, which really helped and us with our stay in toronto

was comfortable, easy to access the eaton center and i was able to enjoy early check in on arrival

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra charge and recommended a tour to niagara falls

a massive shout out because i explained that i was there for a wedding and needed an early check in and they were able to fulfill my request, i will definitely be staying there again

i didn t like the early check in fees, the room was there, clean and ready

i asked for an early check in as we travelled by train and room was ready upon check in

able to get an early check in too

accommodated our early check in at 11:00 in the morning and on a busy concert weekend, let us have a 12:00 pm check

breakfast and early check in

he immediately declined our request for possibility of a little early check in however the next couple after us, he said they could check in already but us we have

they allowed for an early check in

on the ground floor it has a room with some games like table tennis and there is a gym open

exercise and laundry rooms 4

staff made early check in easy and convenient.

st enough and clean gym equipment) , coffee hour in the morning and wine hour in the afternoon

kids wished for a pool.

wifi not the best

great location, amenities. fantastic breakfast.

offered an early check in

- mgt/staff flexible accommodation to early check in/late check out - good comfortable and clean bed, toilet, toiletries room with the

view over the lake was excellent. early check in made our day nicer.

amenities at this hotel were amazing including: gym, pool, tennis courts, basketball, restaurants, e-bikes, etc

was able to walk with kids to cn tower, aquarium and many dinner options

was able to offer early check in and late check out

early check in and upgrade to king bed when i told the clerk it was my first stay

the hotel staff were very nice and gave us early check in, which was amazing!

they let us have a very early check in with a view of the cn tower

who also accommodated an early check in for us and upgraded

got lucky with no hassle early check in and late checkout

accommodated an early check in, which i know is based on availability, but i think they worked a little harder to

emailed the hotel more than once regarding an early check in time but received no replies

front people did not know about the booking genious early check in/late checkout

early check in was very well appreciated

staff was super accommodating and were able to allow us an early check in

location and hotel/bar lucky to have some incredible staff

hotel with the plus of the bar where you can go in the evening to listen to good music in live and have a drink

breakfast was very good, in the bar right next store. very good value.

location was central to everything which was great, lots of coffee shops, bars, and stores around

rly check in, late check out)

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

the staff was friendly and very accommodating during my stay

wifi was slow and the tv remote needed new batteries

the designers should be commended due to the absolute comfort of the room, optional mini bar & snacks were an incredible thought

we had requested a wheelchair and it was ready when we checked in and also they didn't charge for early check in which apparently they do charge

early bag check-in early check in the restaurant

r a small fee, which we found

michael was extremely helpful when checking in going the extra mile to accommodate an early check in to a room with a view as i have requested during my booking

and nothing was a problem for the staff - early check in, left luggage, quick check in and out

clean. quick check in. allowed for early check in and late check out

early check in request was honored and much appreciated

welcome, early check in and a slightly extended check out which was greatly appreciated

ask for early check in and rooms still wasn’t ready til 315 pm

service , great employees wonderful service , got the early check in like i wanted