the staff were very helpful and also allowed early check in

requested early check in for an event we were in time for and our request was handed promptly.

everything was so clean, breakfast was amazing and the staff was incredible!

exercise room and laundry room and pool is some of the perks

gym didn’t have very much equipment so i had to compensate by visiting local public gyms instead,

we were able to get early check in, rooms were very nice and clean, cleanings daily were well done, breakfasts were

the laundry area and having ice water available in the lobby

it had a well equipped mini kitchen and a great seating area with tv

laundry machine keep my money , minimum amount to use machines is $10

clean and also a great breakfast!

the room was nice . they accommodated me to make a early check in.

the pool and aqua eatery were simply amazing!

amenities were closed. pool was closed

the poolside bar was fun and

on floors 2-3 have common balconies that lead to stairs which means sometimes kids can run past you on the balcony

the hotel did let us have an early check in that was appreciated

the premises were very pretty, and the pool with waterfall was beautiful

very spacious, fully equipped kitchen

it was a great place to stay with kids

i love the kitchen that comes with our room

appreciated the early check in and opportunity to spend quality time with my family in the pool

the kitchen is nice and the little table for two is cozy

it has a friendly staff. very convenient to the mayo clinic. excellent breakfast.

what could i say, my kids couldn't have loved it more

breakfast was excellant and the facility was comfortable

staff and accommodated an early check in for us

lady at the front desk quickly took care of our early check in with the manager

breakfast, early check in and late check out

breakfast was great nice pool and hot tub good housekeeping bed was comfortable

laundry room wasn’t working

early check in was unexpected and greatly appreciated

letter to santa station where kids write and mail their letters and the next day a cute reply from the big guy arrives at your

ds got bored)

i visited the spa and had top class experience too

the pool area is great for kids.

in was requested for an early check in-it was past the normal check in which was disappointing when we were only staying a

called the getting desk to ask about early check in, they were amazing

it was great to be able to use the pools in the spa hotel as well with the kids, although everything else auch as a restaurant or a gym are also available in the villas part

furniture in the living room is a little stiff and very small kitchen.

villa rooms were great, nice pool, and good location

front desk person was very helpful in getting me an early check in to accommodate a surgical appt mid-day, so i could be prepared for it

bed, good quality products, friendly staff, free parking, great price, coffee maker in room and a brown bag breakfast i ate throughout the day

m, pool). outstanding staff.

location bar on premises but wish it would stay open alittle later

handicapped parking was too far from handicapped room. no free breakfast.

had called prior and asked about early check in

the pool and bar and room are so beautiful and inviting

the cleanliness of the room, pool and jacuzzi.

the staff was helpful and love the bar and pool.

in room 128 which is directly across the hall from staff laundry

easy early check in was nice

quiet room with full kitchen cold a/c

clean kitchen.

super clean, different room options available , laundry on site , met some super great folks i'll never forget

areas ie: halls laundry area etc

got an early check in but the carpet was damp from shampooing

breakfast was good and always hot

the room was good size and having a kitchenette was wonderful everything was nice and clean

like that has a kitchenette with full fridge

loved the space we had for the price, the breakfast sandwich was yummy and fresh, pool was nice, didn't get to workout but the fitness room had a lot of nice options

early check in complimentary

not enough seating at the main pool

the room exceeded our expectations and the pool was just a few steps from our room!

free parking, nice a large room, good wifi.

room was right next to the courtyard pool which was very convenient

the breakfast was pretty good, but i had a wedding to go to and asked for early check in, we had family staying there as well, and because our room was not available we

went above and beyond to get us an early check in--the finals of the womens us open tennis tournament were being played and amanda got

i like the hotel the rooms are big nice and clean the breakfast was good

easy to find, well appointed rooms with full kitchen, delicious breakfast for the free versions, very clean, super comfy bed, very nice staff, and i would

gym good, hot spa and cool clean well needed pool

i messaged the resort in advance requesting early check in

spa was just lovely

location, great views, high end amenities, including a large gym and two heated pools overlooking the mountain view

i wouldn't bring kids here as there isn't much for them to do besides swim

was excellent in the restaurant and the pool service was spectacular

loved the early check in option for a small fee, breakfast was great and we have a family of 5 so that was a

arrived early from an east coast flight and when we checked in at 10 am we had to pay an early check in fee

and staff met my special requests with early check in, first floor room

everything. sonesta hotels are always my number one choice. breakfast was terrific.

having the kitchen in the room was helpful and we felt that the parking lot was safe

early check-in after repeated calls and requests, resulted in me missing my entire stay at civana

the spa is fantastic! the staff are all wonderful and attentive. the classes were great!

no spa out side that sucked and cafe need to be open earlier.

oh and gym was amazing just great

spa facility was impeccable

i requested very early check in and they got my room ready by 8am

the spa did not have lights and the hours of the pool should have been longe5r.

buildings, pools, gym, restaurants, spa

staff were reasonably quick at serving both in the bar and restaurant and very helpful

attention to detail with the mood of a spanish villa is everywhere

they even accommodated an early check in for us after my surgery

was fantastic and helped me with an early check in

i needed an early check in this time and was accommodated, which i truly appreciated

perfectly appointed, front desk efficient and friendly, love the coffee machine in the lobby, the gym is great

had a full kitchen with all the equipment

ladonna was super sweet and was able to accommodate an early check in for us to we could make it to our boat rental on time

staff was great! loved the pool! room was exceptional ud83dudc4c

i had a number of dresses that when hung on the rack actually layed on the , there was no rolling bar high enough to accomadate my k ee length dresses ,but husband found away to fix the

fires burning the in patio and pool areas during the evenings,while attractive, made these areas uncomfortably warm in the summer

staff at food bar only good thing

early check in

pool, hot tub and on-site restaurant were quite pleasant

beautiful suite, amazing views, lovely pool, the restaurant next door (pietro's) was outstanding

the spa tub was

location with views of the valley and golf course

fire pits at night are nice and they were accommodating with our early check in

called at 1130am for an early check in as i was feeling very ill, and they were able to accommodate me

the breakfast was very good. the pool was clean. the staff was great and friendly and helpful.

pretty nice gym for a hotel

our suite was amazing for putting the kids to bed and being able to go to the living room to enjoy the evening after with tv and such

they accommodated our difficult travel itinerary with an early check in and late check out at no additional charge

kids had a blast in the indoor/outdoor pool

my kids love the swimming and breakfast menu. i love the 3 free drinks. just enough to relax on.

control of anyone but just the fact we weren't able to use the pool one night due to the number of guests using it (10 person limit due to (+) the pool and spa area were very clean (-)pool was not warm (+) the pool was great and the staff were very friendly and helpful (-)the pool was half outside and it was cold at the time we visited. other than that, nothing! (+)free drinks, pool, kick back (+)the swimming pool and the bed (+) the pool was half enclosed which is amazing for arizona heat (+) pool was just perfect

parking also very convenient

wendy was outstanding and accommodated us for an early check in on sunday

early check in was much appreciated

breakfast was great

great pool and spa pool

was quiet, the room was comfortable the beds were amazing the breakfast was good the smell was great unlike other hotels that smell like complete cigarette will

they allowed early check in

they gave us an early check in .we're very nice and have good security ud83dudc4d

the free wifi and i got a late check out til noon.

and the laundry room was great since my lover stole most of my clothes so i could wash what he didn't

she allowed early check in and we had no problem getting a late check out

gym, laundry and pool

nice staff. very clean. hot showers. good gym

gym great

dryer in the laundry room took several hours to dry a fairly small load of laundry

only drawback is no early check in, ever

even allowed an early check in since my stay was for a family reunion this was perfect

i liked how the staff was able to right away meet our needs in an early check in.

an urgent family issue and the gentleman at the front desk was very compassionate and gave us an early check in

door area to pool