we arrived early and they got our room ready quickly for a early check in

safe location, good parking

parking is not secured, though the staff assured me it's safe and i didn't have any problems

i travel alone with my kids, and although this is not a super star hotel, i think it was the best option for my travelling

selected this property as it was affordable and had parking, but the parking was not gated and next to a busy road

but i had to pay extra for early check in and again for late checkout

do early check in

like the location and room kitchen amenities

the casino for food and drinks

i original booking was for only four days, than i would move across town to the sortis hotel spa and casino

staff was very attentive - allowing us an early check in and providing us with complimentary coffee

gym is very well equipped

i was nervous about my spanish skills and everyone was willing to work with me as re-learned some of the language

my room had a nice view of the pool and golf course

the drinks at the pool bar were really good

free parking, early check in was possible

early check in

guy at reception helped me with early check in and late check out

clean, very good wifi

ere were some at least

the receptionist lady, all stuff, a possibility of early check in, beautiful room, view, comfortable bed, nice pool, perfect location, etc

this would make the stay more satisfactory so that you could order room service and not have to pay in

find a variety of vibrant bars, discotheques, and restaurants just around the cornerthe hotel's pool area is another highlight

the breakfast was cooked daily right after i had it ordered

good breakfast for the price

no early check in

helped me with early check in after arriving on a redeye flight

we booked the morning of our arrival on a last minute stopover and much appreciated the early check in after a long night flight

were in the city very early and they were able to accommodate us with early check in

u need a suite for this), and laundry machines were not available for personal use

the early check in was the biggest attraction.

the bed was small but comfortable and they allowed early check in.

they allowed me to park my car in their secure parking for a few hours after checkout without question

also, they have a nice pool and large two-level terraces

wifi was good and light in my room bright, i could read a book in the bed

early check in before 3pm which was nice and appreciative. roof top pool was pleasant.

clean, good personnel, breakfasts, gym and pool

location for us, handy for the metro, supermarket, shops and laundry

breakfast included

pool water was not clean that's really was upsetting because my daughter really wanted to go in but

staff ,very accommodating, got early check in , spacious room, would stay again because location was ideal

breakfast was great, pool and upper deck looks nice and staff ia amazing

thoroughly enjoy the suites, outside bar & pool area

they offer breakfast from 7 am to 10 am, and while the options are simple and somewhat limited, i appreciated

outdooor bar area is inviting

also accommodating for our early check in at 7am for an additional fee, which was reasonable

property was very clean.staff was very profesional and the breakfast was good. i will be back.

hotel was clean, beds very comfortable, cold air, friendly staff, and excellent breakfast with a nice variety to chose from

however, during my questions about wifi, the receptionist patricia was very impatient

breakfast is excellent and great value

we were allowed early check in

early check in option

us very early check in and also food for the refrigerator since we had to check out before breakfast

this hotel had a roof top pool and a spectacular view from the roof

conexion was great in the room, amenities (kitchen-refrigerator- bed) were great and working properly

late checkout (2:30 pm) and early check in is a huge bonus (+) very early check in time (10am) and late check out (2pm)

i ordered room service many times and the food was excellent delivered in good timing and always very

centrally located near restaurants, shops, banks, nightlife, and with complimentary parking.

easy parking with car

wifi doesn t work in the lobby

early check in was very helpful

the room service was very good and fast.the bathroom was ok.

everything was good: wifi, room, bed, location. room service... (great selection & fresh), excellent wifi quality (router in the room), room was quite big, location was fine - everything was quite (+) he told us about the complimentary welcome drink, wifi, breakfast and helped us with out bags to the room (+)staff were nice and bed comfortable and good wifi after the first night (-)first night i had no hot water or wifi and the air con was extremely cold so had to ask for blankets-and basin was plugged i asked

everything was good: wifi, room, bed, location. room service...

whirl pool could have opened earlier

this time gave an early check in and it was a nice surprise

the breakfast is good too and the wifi is excellent

sauna was in the spa and required you to pay to use it

large & clean rooms comfortable beds spotless bathroom nice pool & jacuzzi small tip: put a box of tissues in the

parking was also easy, and the staff was terrific

really good breakfast and they let us do early check in

pool, room and breakfast

the music in the pool area could be loud with no rest or pausing for guests to enjoy some piece and quiet

i'm referring to wifi information, restaurant and pool hours, tv channels, etc

i liked the linen and the swimming pool, early check in.

restaurant and bar were lovely and the food and drink, delicious

e gym, pool was not fun

the gym is new and has been updated equipment

one can relax at the swimming pool outside and gym was enough for a few days at the hotel

arrived early, staff was able to arrange an early check in at 10am

clean and stylish rooms. very well equipped gym for a hotel, excellent little cafe of the lobby.

amazing and clean. beautiful gym and pool. staff was helpful and friendly.

the gym looked awesome but i had a pulled back so didn’t use it

amazing and clean. beautiful gym and pool. staff was helpful and friendly.

they were able to get us early check in since we had an early flight

we didn’t intend to check in this early, so we talked to this guy (unfortunately i forgot his name, but he was very nice with us in

early check in was available and with the kids it was essential for an more enjoyable stay

early check in, room clean, comfortable bed

gym was very limited and low quality

was incredibly nice and helpful, they even helped us with early check in

location, cleanliness and friendly staff. we received early check in.

requested an early check in because we came with the night bus from bocas del toro

the front desk staff were rude in terms of getting us an early check in and a late check out

early check in was available. lots of staff kept the place clean and running efficiently.

staff was excellent in doing early check in and late check out

arriving on an early flight they managed to check me in at noon

were really strict about early check in

constantly very very busy lobby, they lost our laundry but refound it just when we left

wifi was weak

- and she helped me to get an early check in which was much appreciated

allowed very early check in

excellent wifi throughout the property

spa staff could use extensive training in hospitality: no proper greeting at the reception

excellent staff, great restaurant, beautiful hotel. really nice gym.

early check in, especially when it is obvious you can get a room early

staff were friendly, they give to us free early check in

very welcoming staff, very clean and early check in was no problem at all. great value for money

staff were very helpful, giving me a huge room with nice views, arranging both early check in and late check out and storing my luggage for a few days

has all the basics & flexible check in and out

good location close to the metro station and bus early check in

the hospitality was 10/10 great team work there plus the lady that’s in the restaurant and bar she’s very helpful and friendly

lock down for the weekend was a bit dificult but the hotel made it much better, with the pool extentended hours

clean room and bed. hot shower cold a/c friendly staff bar and restaurant in house is a big plus

the bar is very comfortable and i enjoyed watching the football world cup on their large tv

location and early check in

staff allowed us an early check in after taking the night bus from bocas

there is no where for customers to do laundry

there was a clean room room service did come everyday

nice view in the pool

la reserva con booking me dio early check in :)

due to lack of availability, no ones fault but it would have been nice to maybe not be charged early check in as a way of making up for

also thanks for the early check in

i arrived at 7am at pty, and i was able to do an early check in, and stay for the day

allowed for early check in and late check out

staff was very friendly and helped us with early check in

at the hotel restaurant was so bad, the food which we got was good but we had to walk to the bar to order anything instead of getting served

had to pay for slow and unreliable wifi

checkout at 1 is great , breakfast included was a bonus and the pool was wonderful

is that the wifi free it s just for the lobby area and not in rooms so if you want it on your room you

staff very friendly and let us pay $20 for early check in at 05:00, after getting off the night bus, which we really appreciated

airport shuttle, rooftop bar and restaurant, good breakfast.

also the rooftop bar with a pool is great

the pool is very nice and offer a great view of the city

gym was not completely finished and there were no ac 3