us an early check in so we could get changed for the wedding we were attending

parking was easy right outside the door

d restaurant when

parking a bit awkward at times, but good free parking a couple of hundred metres away.

oh and the scrambled egg at breakfast

staff were very helpful with early check in/taxis etc

the young lady at breakfast was doing an excellent job

very friendly staff, good bar downstairs and a great breakfast

friendly staff, right in the centre of the town and the rooms are very good value plus the breakfast is excellent

looked after by the staff, particularly jenny who served us drinks all evening, dinner and also breakfast

breakfast was great, able to early check in as room was ready too

the breakfast was fabulous too with what seemed to be locally sourced produce

food is amazing the bar is spacious and well stocked

we were made so welcome nothing was to much trouble and the breakfast was fantastic

the waiting and bar staff really friendly as were the cleaning team

thank you mark and your team for being so welcoming and accommodating our early check in request, much appreciated

rang earlier in the week as we needed an early check in and we were allowed, thank you

had an early check in and the room was perfectly clean and ready for us

good breakfast, lovely little town

mark the hotel owner was so friendly and the breakfast was the best i had had for a long time

very clean rooms. they were able to accommodate our extra requests of an early check in time.

early check in very useful and the reception staff were very pleasant

very relaxing place after a day of work with a very comfortable bar and lounge area to relax in

the lady who manned reception, the bar and the restaurant at the same time was absolutely delightful

and very professional staff a big thankyou to all especially val on reception and bar ladies great room great food what else could you ask for fabulous place

room was lovely and was available for early check in as requested

breakfast wasn’t too good

the room was great, as were the main bar and restaurant areas

fantastic pub next door doing breakfast lunch and dinner with an open fire and overlooking the river and parklands

great bar and plenty of indoor and outdoor seating

early check in wasn't a problem to the hotel. everything was local to the hotel.

clean, breakfast ok, nice room (albeit cosy w kids), working wifi, quiet room.

area was decent (i disagree with some of the reviews i've read that say otherwise), also good for kids

reception and bar staff were super friendly

was a bit cramped with sofa bed out for kids, but no something i would expect could be changed easily

really needed an early check in and they helped us with this

there was free parking at the hotel and a good breakfast in the morning

the personnel was very nice and helpful. room equipement and room service was very good.

wasn't a bar as such, but i saw a notice for a mini bar in the hotel, although not in the rooms

very conveniant for what we needed. good parking. clean and tidy. helpful, friendly staff.

staff very helpful and arranged an early check in

i liked the fact the bar was open and food was available due to the present situation

bar was great and food was excellent

bar had limited opening hours due to only recently reopening due to the current covid situation

a better stocked bar and easier to open windows

friendly staff and early check in.

the bar area is really contemporary and was buzzing on the saturday evening we visited and certainly

amazing service, a lovely bar and conservatory with a log burner to chill out next too

bar was great as were the cocktails

have appreciated: a box of tissues in room; a common tap in the sink; anti-skid bathmat & grab bar in slippery shower

the checkin was efficient and early check in was no problem

beds, extra pillows, early check in, requested fridge, helpful staff, good communication before check in, near the coach

the room service was good the maid service was good

room exceptionally clean, the bar and restaurant were shut due to covid

room service was horrible

have stayed before and the proprietors are lovely and accomodating for early check in when they can manage it

a charming place with great atmosphere and a breakfast that you would find hard to beat from a 5 star hotel

great breakfast options

very clean, good sized room, excellent breakfast

the beaten track but who cares staff where very good and the place is very clean good choice of breakfast

excellent early check in

we chose the location because of ev charging next door and the central position on a38 within easy reach of most of south and

very reasonable price and excellent bank of ev chargers in the car park.

good location and ev charging facilities

early check in which was very helpful

early check in time (2pm) and late check out time (11am)

clean rooms, warm, great breakfast, ev charging point

nice clean room, good wi-fi, ev charging was a bonus and saved me having to find a charge point the following day

was very clean and comfortable ,food in the restaurant was delicious and a very comfortable bar area for a drink

staff were amazingly friendly and helpful ( even got an early check in ), the service was good and quick, food was good and hot and it was easy to get into

early check in and late check out, 3pm till 12 the next day

there is a restaurant and bar so everything you need is there and no real need to head out unless you are planning to do so

the convenience of toby carvery on site late check

liked the car park plenty of space to park my pickup and trailer room was great and the

early check in good

clean, comfortable and reasonable price. bar staff great too

and friendly staff (the kids liked the colouring packs they received from howard) (+) the kids loved the pool (+) kids on sofa bed (+)helpful room was very clean no issues breakfast was lovely and great be included lovely selection kids loved the fresh pancakes (+)great space for me and my kids, had everything we needed for a night (-)not enough towels even though they knew 2 adults + 2 kids coming. (+)breakfast, with lot of options for kids (-) teeny-tiny room with the sofa opened for the kids - barely had any space to move around (-)was tiny for a family of 4 with teenage kids (+) kids loved it

not enough towels even though they knew 2 adults + 2 kids coming.

is spacious, clean & comfortable bed, wifi is top notch, breakfast is delicious

friendly welcome, free upgraded room and simple early check in. very pleased with everything.

early check in, clean room, parking available

facilities breakfast choice friendly staff comfy good sized room late check out amenable to early check

bar arrangement re times

i book 2 rooms for us because they dont have the large room for our family with our 2 kids

service and made arrangements for early check in so we could take important phone call in

had a evening meal in the bar which was fantastic and breakfast was very good

popped downstairs to the kitchen and they helpfully provided milk

old building with comfortable seats in the bar area

living room and kitchen all facilities beds very comfortable and modern shower room very nice pub great range of

arranged early check in and we're upgraded free

room service meal was very average.

i couldn't get the wifi to work but had good 4g so sure staff would have helped if needed

easy parking

comfortable bed, nice quiet bar and decor throughout very nice. very good price

service and advice from tracey on reception who managed our early check in before a funeral

lots of room in the bar to eat comfortably in line with covid rules and very nice

great room / nice friendly bar ,great food good value for money

the second night we had the same seating problem, they would not let us into the extended bar area, stating it was laid up for breakfast the following morning (again, 6pm at night)

the bar was nice

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

robert also kindly accommodated our request for an early check in to change for a wedding

view and absolutely delicious breakfast, actually the best english breakfast we've ever ate, for kids of course dogs was the best

start to finish the staff were excellent, accommodating an early check in to place our bags before going to our wedding

early check in in one of the rooms was appreciated as we were going to a wedding

an older character building but clean and tidy, friendly service and late check out

hotel, wonderful staff,very relaxing atmosphere in restaurant and bar area

clean, quiet, plenty of parking, helpful and friendly staff. late check out at 12:00

very well kept and a lovely breakfast accommodated an early check in as well

brilliant food and even the use of an ev charger

bar was very small but seemed to be well stocked

great place to stay for comfort, bar and breakfast

would have been nice to have a bigger bar area for late evening drinks.