told we could get a early check in if we called at 8:30 am by the gal at the desk the night before

kids enjoyed the pool

king suite is perfect for traveling with kids because of its spacious layout with all the amenities of home

parking near main door was a bit lacking

breakfast was just

early check in in the morning possible

great breakfast spacious room early check in friendly staff well lighted parking

gym only ok; had to ask for hair dryer since one wasn’t in room.

the pool was great

the breakfast in the morning was great

i liked the front desk staff, super friendly and allowed early check in.

staff was friendly. breakfast bar was fine.

the hotel also advertised the breakfast and bar available everyday and it was closed

the hotel is very outdated and the pool is not open which was not advertised

restaurant and bar was closed.. i chose courtyard mainly for the bistro. hotel was old

the manager allowed me a hour early check in, me bring from florida

pool was closed limited breakfast

pool needed cleaning

wife was stressed out due to the hurricane your staff and your facilities great breakfast she was just happy we got rooms there

pool, breakfast and location

liked the location and particular staff were very welcoming and assisted greatly with early check in and holding our luggage

breakfast not included

breakfast was great, bed was fluffy, staff was great.

i was able to go out to the bar and order a meal and take it back to my room

room service was prompt and food was good

pleased, i call to get an early check in, and the young lady i spoke with was very pleasant and very helpful

pool was clean and well maintained

pool was nice (only put feet in)

i chose the hotel due to its proximity to the airport (and the airport shuttle) and the outlet mall, and it turned out to also be within walking distance to many

clear directions for pool access/use

we were there for a funeral and they were nice enough to let us have an early check in so we could get dressed for the funeral

the pool was lovely and open until 10pm, which was excellent

the breakfast was not very good.

breakfast was good (normal hotel breakfast) it was hot and well stocked

the breakfast i was superb, as well as everything else was.

allowed us early check in and late check out

late check in after i called to request an early check in.

staff got us an early check in which was amazing

the gym was also well equipped for this level of hotel

the sofa bed was very uncomfortable for my two kids, one of them ended up sleeping on the ground

asked for early check in and were given standard, boiler plate answer

allowed early check in. staff was very cooperative.

front desk staff, early check in

spacious room. friendly front desk. gym, pool. close to upper king st.

we happened to arrive on a night with a complimentary happy hour at the bar and it was great

staff was super friendly and cheerfully stored our bags on early check in

the staff were very considerate about giving us an early check in and late check out. thank you.

they didnt allow early check in when i know they had an available

asked for early check in, was told i could check in early; but was told by another front desk person that i

was very comfortable, receptionist was very accommodating on our early check in request and atmosphere was friendly and enjoyable

staff is nice and helpful, they help us get early check in

breakfast was a good selection with eggs, meat, waffles, and pancakes

breakfast was excellent

i like the late check out

the breakfast is wonderful with pancakes and waffles selections boiled eggs etc

staff at check in were friendly and they were able to give us early check in

just the pool is a tab small, but looking at the surrounding hotels, it has the best pool

drinks at bar were expensive, having to pay for parking.

it was a nice setting looking out over the river and the pool/outdoor patio area was very nice

nice view of the ashley river, kid-friendly shallow pool, convenient location

very clean and comfortable room. early check in was made available to us.

too pricey for breakfast value. loud ac units outside our bedroom and we got a suite.

my kids enjoyed the pool

shuttle bus to town centre, laundry room was useful

the pool was also nice

the receptionist offered us an early check in which we accepted

the staff is amazing and so accommodating - we were able to have an early check in and they held our bags for the day after we checked out since our flight was delayed

front desk receptionist was not very accommodating for an early check in requested at the time of the reservations

described as a mediocre hotel and we were literally there from 4pm-6am even though we requested early check in months in advance

beautifully maintained historic hotel, southern hospitality at its finest from early check in, doors held, genuine courtesy and smiles

was able to get into the room early check in

great pool, great food and bar as well

had a cafe/bar down in lobby and a swimming pool

planned on spending time at the pool but was notified days before our stay that the pool would be closed our whole stay

great location and good facilities with pool and gym.

friendly early check in

kids could get to the pool right down the hallway

would love a free coffee bar downstairs or in the lobby area.

had their pizza delivered via room service

the hotel is on a busy highway and at times took a while to get out of the parking lot.

nice hotel and easy early check in.

no gym at the time

helping me check- in early because my husband was having procedure at hospital to helping with breakfast next

the breakfast was outstanding and

was undergoing major renovations that negatively impacted the cleanliness of the common areas, gym, lobby bathrooms, etc

we requested an early check in, and i realize they can't always accommodate that request, however our room wasn't

pool was a little crowded each day and had difficulty using key card to exit garage.

atmosphere and it was relaxing! breakfast was wonderful!

i loved the breakfast atmosphere

i loved the breakfast and how clean the hotel was & availability of the gym.

staff was very accommodating about early check in

we didn't get a chance to use the pool

the patio by the pool is large, many places to sit and relax, we really enjoyed sitting out there

very modern and seemed newly remodeled. excellent pool area.

service, breakfast, comfort, cleanliness

early check in

we know it is an early check in and would have done something else if we would have known that the room would not

needed more towels at the pool.

the laundry was handy but i wouldn’t like to say when the filter on the dryer had last been cleaned

wonderful staff throughout-good breakfast easy access to bridge

service was attentive w/pleasant staff - early check in to breakfast/ wine & cocktail hour servers

very good breakfast.

breakfast was fine, coffee was good and attending staff were very responsive

location, big clean room, good breakfast, happy hour, nice gym and everyone was friendly and professional

the laundry room was awesome — clean and easy to use — and the small gym looked well-kept and