staff provided an early check in but not confirming upon 2 earlier attempts, only after showing up early

they gave us an early check in and an upgrade to celebrate our wedding day

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

excellent breakfast. bit noisy due to kids and parents attending a nearby hockey tournament.

room was nicely decorated and well equipped. breakfast was simple but had a variety of options

was able to do an early check in so i could get to my event on time, staff was accommodating and polite

wifi was confusing didn t know if i was connected or not.

there's no room service

facility looks new with a modern design. room is clean. has a small gym.

parking lot: e-charging stations were significantly closer to front door than handicapped parking

pool, kid pool, beautiful room. early check in.

it s further away from the downtown core, but the hotel offers a nice spa, gym, and food options

for the golfer a prestige lush golf course

beautifully set near golf courses and ponds

pool

staff were friendly and accomodated my early check in request which was very much appreciated.

came back after using the washroom to ask if i could do early checkin and she said with a very bad and high tune

ike shouting on me) we are booked out

staff were super welcoming and were able to help my husband and i with an early check in

the room was sooo nice, spacious, and loved the kitchen and separate bedroom

the room was clean and comfortable, i was happy to get an early check in.

room was large, lots of parking for our moving truck.

was amazing from check in to check out they fulfilled our request for an early check in and we had a baby with us

husband and i requested an early check in

great location to airport with free shuttle/ amazing staff and room and comfort were incredible!

cleanliness and breakfast were exceptional!

the free shuttle ride to the airport was perfect for a family (of 5) like us

early check in.

location, huge rooms, free shuttle service

cable pull down machine and water cooler in the basement gym.

t sure if this is just during renovations or permanent)

we were able to have a late check out as our flight was delayed. that was helpful

she was really helping and also allowed us to do early check in

good included breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient parking, office facility

the airport shuttle service was excellent

the breakfast was delightful. the rooms had all we needed.

the breakfast was consistently good and well stocked

for early check in as travelling with seniors and they accepted whole heartedly right away

nice size laundry

onsite laundry and grocery shopping for long stays

close so i picked this hotel because of the proximity to the airport and the fact that they had a shuttle advertized

very reasonable pet fee for folks traveling with dogs

to find-close to shopping if needed-staff was very friendly -early check in at 2 pm -have stayed there several times and never had a issue-the price is very

beautiful clean & comfortable, got an early check in, staff friendly & smiling

having laundry facilities was a big plus

clean, comfortable and it had laundry facilities.

we visited the rideau carlton casino saturday night

clean rooms and we were able to get an early check in

allowed early check in

i booked the room i request for an early check in around 1pm

comfortable room, allowed early check in and staff were courteous, location good.

waiting time for breakfast.

from early check in to late check out - the staff were very cooperative and accommodated all our

they accomodated my early check in . robert an amazing man. thank you so much

staff were accommodating. the early check in was also a thumbs up. great location

kids were around my floor making excessive noise. i think they have to put some rules about it.

the lounge zone for breakfast and snacks was very

location, early check in and late check out was perfect, food at the restaurant was excellent and the coffee

the pool

the staff, the venue, even the room service

i think the menu for the bar/room service could be better.

gym was excellent, wish there was a pool though :

the staff were friendly and extremely helpful. i was able to get an early check in

great gym and pool table

brand new high quality kitchen utensils

spacious and the kitchen was very well stocked with utensils

there is a gym and guest lounge on the premises and the front desk staff are very helpful

staff gave great recommendations and accommodated early check in

staff were able to accomodate early check in

location to trails is good. staff friendly. early check in was good.

was able to get early check in and parking place

the wifi wouldn t work very well at times. otherwise, everything was good.

we arrived earlier than 3pm and were able to do an early check in

cellent) or the wifi

perfect location great rooms comfy bed with a nice sofa and coffee table and also had a great pool area

wifi could have been better.

historic hotel, friendly and helpful staff, comfortable beds and nice big indoor swimming pool for the kids

note that they also have a fee for early check in

had requested early check in, and somehow the room was cancelled

the staff from the start could not have been more helpful, allowing an early check in, helping us know where the main sights were and upgrading the room

the room service was good and fast

was looking for some *moderate* social interaction and ended up wishing i had ordered room service given the lack of engagement

i asked for early check in and also to be on the top floor and since they said it was quiet they has no problem

katie was awesome and made a difference also arranging an early check in for us

i'm upset and everything was ruined it was my anniversary for 4 years i had a babysitter take my kids and when i went to go pay it didn't go through they never told me that i couldn't use them a

very nice rooms, great location, nice buffet breakfast (free for kids !)

the parking is cheeper and easily accessible it will be awesome if they provide in room care for kids

at the reception was excellent, we came in early and check in was not till 3pm but he was able to accommodate our request for an early check

the queen suite with sofa bed does not have a kitchen

offered us a late check out without asking. staff was friendly and funny.

also, was pleasantly surprised by how spacious my room was, that came with a kitchenette

the second bed was terrible, even for kids

loved the early check in as it allowed my family to rest after a red eye

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

we enjoyed the heated pool

the hotel had great facilities, i especially enjoyed the pool and sauna.

bar cocktails were lovely too

great breakfast and we were able to get early check in which was a bonus.

they accommodated us with both early check in and late check out

arrived at 10:30 am after an early flight from the maritime

they were very accommodating about an early check in and a later check out

4)room service and staff were awesome

awesome breakfast! nice staff, bad wifi, sketchy area, unaccompaning for early check in..

value for money! happy with an early check in!

check in was easy, the rooms clean, the pool perfect for the kids, nice gym, and delicious breakfast

the laundry facilities were also not clearly explained by the reception staff upon arrival

the kids had a great time and they were playing

- breakfast included - coffee available all day - free parking - they kindly accommodated an early check

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

surprisingly large assortment of comtinental breakfast

the stay included a decent breakfast

the free breakfast was very good and well stocked

have asked for the early check in a way in advance

they gave us early check in which was awesome

early check in as per request

location, clean and price. very kind to accommodate early check in

called in for early check in, polite staff over the phone

they helped us with early check in given we had journeyed overnight

staff arrange early check in for us to drop off luggage

eagerly assisted and arranged an early check in time as we were having an emergency which made the

extremely good place and excellent breakfast options will definitely recommend

right behind us was a busload of kids (actually there were 3 busloads) - young boys - that completely overran everything, pushing

they called to confirm my booking and allowed me an early check in and late check out at no extra

we used the laundry room located near the office and it was only $2 per load for both the washer and dryer, but

comfortable beds. great location, close to everything and not far from casino

the rooms were big and spacious. very clean! excellent breakfast ud83dudc4c

day when i go for checked in, the staff said oh you have 2 adults and 2 kids, and this room is not fit for you and i showed her that booking