i was allowed early check in after my long journey and every single staff member was genuine

the pool and water slide for the kids

the casino is fun and has a lot of slot machines, and the gift shop has literally anything you could

room accommodation and entire building facilities. pool was also excellent and kids friendly.

do not have an extended menu for their room service, and i didn't like their coffee

shout out to orlando who helped me with an early check in request

early check in

the property is well kept, as in the green areas, pool, gym, and lobby

everything casino view

breakfast great ud83dude03 pool, casino,beach excellent

early check in

our flight out was very late at night, we were allowed to stay around the pool area until it was time to leave

it overlooks the pool

wifi didn't work the 1st night.

no wifi in the rooms.

was supposed to call us for an early check in but we did not get a call until after the normal check in time

they accommodated us with early check in

the staff were amazing and did an early check in for us

i really enjoyed the breakfast

the pool bar and grill staffed with friendly people who make great burgers & tropical drinks

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

location, pool

the pool was everything you could hope for

beautiful pool area too

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

natasha went above and beyond in allowing us an early check in

they did have a community kitchen with a fridge and microwave as well as a stove

clean; large community kitchen with fridge, microwave and stove; the shower was hot; parking lot was spacious; super close

the staff was amazing, the room, ac, kitchen i mean everything

kitchen in the lobby has a stove, microwave and a fridge

we arrived so early and he arranged early check in plus breakfast for us

the breakfast was ok, but all i cared was the coffee

location, breakfast, close to the beach and to the supermarket

breakfast was not as assorted just toast , cheese and waffles

were super friendly, breakfast was great, ac was very effective and the outdoor pool was great for a refreshing swim

he was so friendly and was able to get us an early check in which was extremely appreciated

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

the pool was a nice bonus - it was very cool and refreshing

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

we loved the private pool setting (because of covid you signed up for private pool hours)

early check in with friendly staff

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

great location. very nice shared kitchen area

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

were wonderful at acclimating our luggage for early check in and check out

accommodating the staff was for a very early check in

check in staff very helpful in keeping luggage and preparing the room for early check

i had to wait 2 1/2 hours for my room, when i request a early check in, only problem i need

laundry on site

the pool and hot tub

one more annoying thing - they charge an extra 75 usd for early check in or check out

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

breakfast was good

my husband before going on to the rest of the island, and planed on spending an afternoon at the pool, happy hour at the rooftop and enjoy the views

breakfast could be ordered the night before and be delivered to you room

they even allowed us to park early since they didn't have early check in

made the kids feel a little off

from the moment i arrived, javier at the bar was the best

i loved the view of the pool

my a/c leaked my whole stay i didn’t know it was leaking woke up to go to the kitchen and slipped on a puddle of water