met all our needs, to include early check in

great rooms, pet grass area, fabulous breakfast. bar and pool tables an extra!

it was wonderful!! we left a big tip for the staff since the breakfast was free and delicious

their aren't alot of disability parking

we were able to park right outside our room since there was plenty of parking

early check in and saturday breakfast.

great location, layout and parking. clean room.very friendly staff.

the pool was great! comfortable beds and quiet rooms

breakfast, 24 hour pool, loved that our room had a spa bathtub.

is beautiful-hotel is modern with a good parking lot

good size room, nice staff, allowed early check in.

friendly staff, asked for early check in and they delivered

did not have the breakfast as we very rarely eat breakfast

breakfast was perfect

there was a separate area for laundry, snacks, ice

accommodated early check in, nice and friendly staff. rooms were cleaned very well.

called three times for early check in which was not available and that's fine, but when i showed up at 3

great breakfast, clean and quite rooms

my room was very nice big and clean , they have complementary breakfast , indoor pool for the kids very nice

the staff are hard working in a busy time. their pool was open.

jacuzzi, pool, large room, great mattress, clean, nice assortment for breakfast

allowed an early check in and provided some old rags so we could wash our car.

very clean spacious room, breakfast and helpful staff.

the clean room, breakfast and the helpful staff.

was very comfortable and breakfast was excellent and the staff continuously maintained the food and kept all dishes full

breakfast was good

everything except early check in charge which i declined the mirror in the bathroom was so high i couldnt put makeup

due to covid breakfast was avaliable only to take

the breakfast was great my kids liked the waffles

breakfast was amazing and had great options

was great except where noted below, the pool was great and my kids loved that they could swim inside while there was snow on the ground outside

allowed both a early check in and late checkout which we really appreciate due to sledding with 6 kids

no room service

room service was nonexistent, staff was not at all attentive and in some instances rude.

location, clean, comfortable, easy access in and out of room and parking lot

low pet fee, right in the heart of pinetop, breakfast offerings

i asked for an early check in and they had our room ready 3 hours before regular check in with no addition cost

close to casino

have enjoyed a warmer bathroom-chilly morning shower but loved the room, comfy bed, and kitchen had everything we needed-actually more than we

the spa room was great

the room was awesome the spa tub was amazing

they accommodated my request for an early check in.