they are pretty strict about early check in

great convenient parking clean and efficient rooms and a very friendly staff

parking was simple and stress-free

parking was easy and right outside my room, which i appreciated after a long drive

parking is almost full

our request for adjoining rooms was granted and so was our request for an early check in on atleast one

loved the king bedroom set up with couch desk & kitchen with refrigerator

love the fact that breakfast was included each day, on-site parking and the kitchen was nice to have because we always have to get a philly cheese steak when we come to town

location, free shuttle to airport, annuities, the breakfast options hot & cold [ gluten free]

the hotel, room and shuttle was clean and nice staff.

early check in

laundry is convenient, rooms are quiet and comfortable

bar and restaurant were great

have towels and the room was very dirty and the whole reason i rented the place was for the bar and the bar was

pictures online look way better, and where was the gym

really appreciated the early check in

got early check in and an upgrade from king bed to two double beds

comfy bed....refrigerator in room...friendly staff....early check in....perfect location

you could easily enjoy even with kids running around

no breakfast

i was so thankful for the friendly staff who granted me an early check in and were more than accommodating to my first time visit there

no restaurant food onsite. no one at the coffee bar on tuesday morning 8/27 around 8am

renovations were not just in lobby and gym- the whole place seemed affected by dirt dust workmen and building materials

they also offer a shuttle to and from the airport

and hotel shuttle to airport on a snowy morning

very convinience, friendly and helpfull staff member, and they over early check in

breakfast was quite good, including good coffee and fresh fruit

pool could use a good cleaning

bed , kitchen

the size of the room and the kitchen.

early check in great

the complimentary shuttle service and the service

the room and gym were great. the staff were polite and helpful.

gym. rooms were very nice

is close to the airport and offer free shuttle services

the growing line of people trying to check in then when i reached the counter i asked to check in early ( noon) i paid for early check in but when i got there was told

they accommodated me with an early check in, which i very grateful

i liked that we were able to have early check in and late check out with no fuss

breakfast was good but maybe more options of breakfast

the hotel provided a shuttle service to and from the venue for us

they were very accommodating to my early check in needs as well

all way from maryland guy allow us early check in and upgrade our room to suite was really nice view of lake enjoyed our one night

great place to stay i come here to see my family’s and room clean morning guy is so kind given late check out my flight was afternoon he allowed us to stay late with no extra money

location it was colorful and looked like something for kids

nice and clean room we enjoy stay they given late check out also

friendly counter staff who offered me an early check in

the early check in and the decor and the restaurant downstairs

there's a fun bar in the lobby and the gym had a lot of equipment

the room, the staff, the gym and the location

time the bar and restaurant closed at 10pm is early but yet again i got in late.

they were very helpful with an early check in

om service/late night food availability)

comfortable living room, well stocked kitchen. great location. friendly staff.

our kids love the park and it's convenient getting to shopping, dining and

kitchen, living room and dining room

excellent service from nadia on the front desk who went above and beyond with our early check in and late check out requests

early check in request fulfilled

wish early check in could be “earlier”

woman who checked me in i felt went above and beyond to help me with early check in and getting set up with the wifi, she also remembered my name and addressed me later

we got early check in and we do appreciate that

staff at the front desk were very helpful with her early check in

free early check in

is fantastic and close to everything in central philly hotel is very modern with a beautiful spa facility and wonderful dining

limited time in the pool and how many times we could get in

staff is excellent, rooms are very clean, and the pool /gym facilities were great

they accommodated our request for early check in

the hotel graciously allowed us early check in which i appreciate since i was only there for one night and departed very early in

needed early check in, which was not as easy as i would've liked.

kids running back and forth in the morning and no hotel staff came up to address it

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity book and kids shampoo and body wash

we were able to get an early check in and they held our bags when we checked out for a few hours

the rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic

the convienance!!!!!! of having the bar & restaurant... great

awesome happy hour beautiful breakfast

room service

the front desk team was ready for us and they accommodate my request for early check in because it was our 30th wedding anniversary and the room was excellent the bar team

all of the staff we dealt with from valet to front desk to bar tenders were super friendly

had room service for breakfast

bar and main reception area have nearly no windows so you can not enjoy the nice sunny days outside

i used the gym which was well equipped and decent for a hotel gym

i really liked early check in & late checkout, the concierge stood by the door to assist all day which was great

- clean - strong wifi - great communication with staff - superb location close to everything - early check in at sign

and modern feel and decor, staff were accommodating of early check in and late check

excellent fitness center equipped with threedmils, ellipticals, and bicycles room service every day, unless you are asking to skip it the staff at the front desk were very

no room service if i had to give something.

were very comfortable, we were given early check in and the property was within walking distance to the latter-day saint philadelphia

superb, but good enough location; rooms are large, bed is comfortable, amenities are decent and early check in was possible given the size of the overall hotel, number of rooms

no early check in, not even if you’re willing to pay a fee.

very early check in

provided early check in and late check out, comfortable linens

loved the no questions asked early check in and very functional workspace in the room

we also enjoyed the breakfast each morning

it comes with guest laundry and a nice gym

bed, great shower pressure, amazing gym, staff overly nice (

i loved the grab and go breakfast. the options are good the rooms are big and modern

location, corner room with views, early check in, water in lobby.

offered early check in

don’t like that we were told we couldn’t get a room, which i was willing to pay for early check in

big spacious rooms with a great view and allowed an early check in with no hassle.

stated when i booked that we would be arriving early and would like an early check in if possible

i explained that i will need to do an early check in after driving 12 hrs and was told that i would be able to check in early with out

close to the airport free parking in reasonable rates

ample free parking and great access to major highways, food and attractions

the room was clean and spacious. there were also enough parking places.

floor wifi does not work price is far most expensive for this hotel

the staff were kind and accommodating both my early check in and late check out.

weren’t any rolling carts, the elevators were run down and didn’t work sometimes, and the gym had terrible

kids killed 2 roaches elevator got stuck with me and my daughter on it water does not get hot at

close to harrah's casino. wonderful staff and accommodations. hello to felicia. she is a gem!

had kids trying to open our door 3 times during the evening

the let us do early check in and late checkout without any issue

the street that the hotel is on is wonderful for night time bar crawls and food

excellent breakfast!

the noise level of the bar or restaurant music was very annoying and it continued until 10:45 pm

the complimentary breakfast bar offered delicious food and beverages

we were there for the marathon, and we got early check in which was so nice to be able to shower after the race

the swimming pool

clean place, friendly staff, good breakfast. it was noisy at night, but the location was great!

as an ihg member we were given a late check out which was really helpful to our travel arrangements the rooms were very spacious and

wifi connection is very bad!

helped with early check in

were not advised of the early check in fee of $75

a trader joe s, right by reading terminal market and great museums, lovely welcoming staff, early check in was no problem, nice open atrium in stylish, dramatic lobby

location. got upgraded. early check in

nice gym

staff was amazing, super nice, they even let us have an early check in

early check in. late check out. super clean and comfortabl!

front desk accommodate both rooms for early check in and near each other

breakfast was outstanding

the gym was great, there was a coin-op laundry room in the basement, and the overall experience was

amazing location. nice staff. early check in and late check out were accomodated.

the bed was insanely comfortable. reception was always nice and helpful. and free wifi.

breakfast always served with a smile

saturday night the bar was overcrowded with 1 bartender only, so we could not get our 2 sangria's that we received

bar and coffee counters were great loved the daily

a simple request for early check in should not be an opportunity for an additional

great location! got early check in and late checkout

eded early check in), to emily at the front desk as they had me listed as milldsllen simone and to

appreciated the early check in as well

all staff were excellent from theresa who answered the phone before our arrival

early check in, room was ready. stored luggage until we left mid-afternoon. staff very friendly.

and there is a cookie bar at checkout with hot apple cider

the reception bar and coffee were very handy

wish that there was a complementary coffee bar downstairs

the gym was great, with plenty of equipment and clean

called and asked for early check in and the front desk person i spoke with put me on hold for awhile then came back and

we were even permitted an early check in

they charge me early check in with out asking me, i refuse to pay it and then was not charge

early check in

did early check in for us

we were traveling with two kids and they allowed for early check in since our room was ready, which actually made our whole

early check in was so nice as we had a function to attend and we’re weary from traveling

paid for my room for the night before so i could do an early check in due to an early red eye

is great very nice gym very friendly staff great room with enough space we will be back for suuuuuure

it was also nice knowing there was a gym and pool available

we were in town for the taylor swift concert and staff was able to accommodate our early check in request so we could get to the concert early to beat traffic

and my spouse were very disappointed that the pool was not working

the breakfast was great , many choices!

the shuttle driver who was new in april is also a joy

the shuttle service to the game and back is an added plus and the shuttle driver is professional and

we were able to get early check in which was great

girl at reception wasn't all that pleasant and they won't allow early check

i also requested a late check out as me and my wife where running a half marathon

breakfast was excellent and staff

i didn't eat breakfast there

staff was nice with early check in and late check out. very accoomodating!

very close to the market. aloud early check in.

i did request an early check in but i understood that is not a guaranteed but what made it worst was not only did

were allowed early check in

early check in was ok

i was in town for a wedding and called for three hours straight trying to see if a could get a early check in and the was no one to answer the phone so i had to go to the property

close to phl airport, shuttle is prompt.

free breakfast

breakfast was great

the shuttle service was superb