arrived early and were put on an early check in list

in the farthest building from the main lobby for no apparent reason, additionally i asked for early check in and the front end help was issuing my key but was stopped by the other front end

we asked for an early check in because we were attending a wedding

did allow early check in, but reason wanted to check early was to use outdoor pool

early check in policy before i left chicago

allowed us early check in and late check out which was amazing

they helped me with special requests, navigating an early check in and showing my new sweetie a lovely time

front desk ladies were so helpful and we were able to get early check in for 3 rooms

walking distance to downtown - spacious rooms with lake view - indoor pool area was very clean - parking for free on

kids loved the outdoor pool

i loved that they accommodated us in early check in and late check out

they did manage to get us an early check in, which we needed since we had an event

major, but for the amount we spent for one night stay it was disappointing to not get the early check in that was approved when we made the room reservation

an outdoor pool would have been the maximum deal

loved the room , kids had a good time at the pool.

very clean, accommodating upon early check in and late check out-

smart tv, wifi, microwave and mini-fridge

wifi was weak

well kept. pool. good proximity to downtown.

oor tiles) friendly helpful staff, great size pool overlooking green space

they offered an early check in

room was very spacious and lovely view of pool area from balcony

water park, beautiful suites, good food offerings, fun trolly rides, petting zoo and horse riding

kitchen with dishwasher and stove

dislikes but it would be nice if the kitchen had some baking utensil tools but other than that it was great

were able to do an early check in

clean and comfortable! the staff was so kind to help us with early check in. thank you!

staff was friendly. breakfast was good. clean and no problems.

wish the pool was warmer and that the hotel had a gym

courteous and professional staff. and they have a peloton in the gym!

the front desk gentleman was welcoming and friendly, easy check in, pool was great, comfy beds, fridge and microwave in room

early check in

the pool

pool and spa very clean

was great, breakfast was very good

wish they had bigger selection of breakfast.