they accommodated my request for an early check in

great location and was able to have an early check in .

we were given early check in without having to ask

loved the pool and tiki hut!!!!

good location, nice outdoor space. kids loved the pool. nice resort feel.

early check in for free, great location

choice of 3 pools tiki bar close by close proximity to water tours very professional

so glad that there was a laundry room to wash my clothes after a day at the beach

the gym

we also had access to the gym and pool of the hotel next door

early check in late check out, very courteous staff

was perfect, even the small gym is very convenient

self service laundry

moms and about 14 kids took over pool streaming tossing balls around

stayed there overnight in route to the boat races clean friendly nice pool

the check in was smooth and they were able to accommodate my early check in request no problem which was lovely

the staff is very friendly and gave us early check in and late check out

no flexibility for early check in so no chance of a room before 3pm

there was a small, but nice pool, which we made good use of

the pool needs umbrellas, which i was told are on order.

we were offered early check in, staff were lovely and helpful

there was an outdoor pool and free parking

parking is easy and included which was so nice

the staff was very accomodating our request for laundry service

we wish the pool hours were a little later. a coin laundry would be nice.

early check in, late checkout

very accommodating, arrived to hotel a couple of hours than expected and had room available for early check in

beach with a bar and sunliungers was excellent

exceptional customer service from at front desk. enjoyed on-site beach and pool.

room was great, and the gym very nice for a holiday stay

might have spelt the name incorrectly, sorry artis) was lovely and accommodating arranging for an early check in

the superior king room with the kitchenette was a wonderful choice

the rooms have small kitchenette with refrigerator, microwave and coffee maker

recently remodeled with simple, sleek furnishings (ikea) and brand new kitchen equipment

lucy at reception was so lovely she welcomed us with open arms, room was amazing bed comfortable, kitchen area, so quiet there (room 19) only stayed one night will definitely be returning

i was accommodated with an early check in which was nice - since check in is not normally until 4:00 pm - very late

some of the buildings needed some attention on the outside especially around the pool

staff very friendly and accommodating. clean rooms and nice pool. nice beach area too!

the pool was very relaxing

all we needed… there are larger units with full kitchens

amazing location, was offered early check in as our room was ready.

kitchen falls apart during breakfast time

laundry area could do with being decorated and more clean/tidy

wish the pool was heated

loved gilbert's resort , the tiki bar was great!

staff was very friendly and accommodating when requesting early check in

the room was the perfect size with a super comfortable bed and view of the pool and ocean

there are kayaks you can borrow and a nice ocean front pool

the pool and beach area was set up nicely with yard games and a hammock.

loved the quaint atmosphere with beach, pool and water activities all right there.

was nice waited long time to have are room ready after sending them messages we were looking for early check in waited 4 hours from arrival time to room was available on anniversary not a great

they texted me shorty after arriving and i told them there was a hurt bird in the pool

the pools were nice and we enjoyed the spa tub most evenings

also room service came at 9am to clean our room

pool was clean ,rooms were clean a/c worked well , elevator worked.

clean and comfortable. early check in much appreciated. clerk very nice.

the pool was perfect for the kids and safe

the kids took 1 and we took the other

my kids they love the pool

the pool and grounds were beautiful!

they accommodated an early check in and an hour later late check out

would not allow early check in unless we paid an early check in fee

no bell boy, no food, no service at the pool, no activities, i booked and asked early check in and late check out, they said no problem, when arrived to the hotel at 2pm they said

early check in requested on line and when we arrived at 12pm

for early check in