asked for an early check in didn't get one and no bottle of peocesso in room as i have asked lots of times in

on sleeper train, caitlin at reception organised early check in at noon for which we were grateful and privilege riverview room at extra cost

early check in was denied on arrival after being assured and driving up

on reception on arrival was so so helpful with my last minute booking a requests regarding my early check in

the staff were super friendly and the fact they could accommodate an early check in- after arrival at

2 weeks before visit for early check in was told no problem arrived at hotel and told we don't do that

was able to early check in which was good

requesting and paying extra for early check in only to be told that they only had one room available

so don t expect early check in, recommendations and smiles

lovely room,friendly staff,early check in when i asked. great location

great location. early check in

internet for room tv was a bit slow, bar menu a little bit limited.

well appointed rooms, central location, excellent bar and restaurant and extremely helpful, friendly staff

all good lovely bar area

kaitlyn and alex at the bar were exceptionally friendly, knowledgeable and helpful

hotel staff was welcoming (was kind enough to give a hour early check in) bar ambiance was comfortable and the menu was good too

central and scenic location on the river, comfy bed, great to have gym and pool in town centre location

the room was large, swimming pool and spa area easy to find your ways about

the promptness of room service and facilities such as spa was amazing

couldn t connect to the wifi easily

reception staff were brilliant, early check in was no problem

the gym had a wide variety of options for all abilities

gym has all the essentials

staff in bar and restaurant amazing, well looked after.

loved the proximity to the train station, gym, riverside location and the restaurant on site was a wonderful experience

staff agreed to store our bags for early check in and late departure and also carried them up to the room

staff helpful/allowed early check in

no elevators, tough to haul up large suitcases with kids

it s bar is busy with locals which is a good sign

we were offered room service every day which we did not need

staff very helpful and accommodated our early check in request.

got an early check in

first we didn't get the room with double bed because of the problem with laundry service, so we slept in a twin room for the first night

the room was at the back overlooking the bins and must have been close to the kitchen or laundry as we had to listen to a noise all night, perhaps a tumble drier or generator

we paid a small surcharge for late check out on request which suited us perfectly

nice walk to town, nice products, free mini bar, friendly staff, late check out and early check in

well appointed rooms and large spa bathrooms

lovely sized room with robes and a comfy bed. we also had a spa outside which we used.

the breakfast was amazing

the staff were terrific and friendly, the chex roux restaurant and cocktail bar made the trip!

the hotel provided good service, with an early check in, helping me with my case, to my room.

great variety of self serve continental and served breakfast. great setting in a quiet area.

the parking spaces for all

bar area had a lovely cosy feel and breakfast perfect

we had to ask an additional electrical heater from room service

staff helpful and friendly room clean and early check in granted made a difference to our stay.

ffee was undrinkable though) bed was comfy enough, only thing i would say is the sofabed the kids slept on has some safety risk issues with exposed metal foldind parts

one member of staff was left alone to do the vast majority of dining room service

a lot of parking space outside, and a good breakfast

free parking too

an early check in and later-than-normal check out were super useful in relation to the flights at the

early check in and late check

had a bill for £20 saying early check in without knowing

we had an injured child in our party of seven with three booked rooms but yet could not get an early check in for one room

room with extra large double bed and sofa bed fit family of 4 (2 adults and 2 young kids less than 4 yo) comfortably

allowed us early check in but our room was in a cabin up a hill outside of the hotel, we were expecting a room

staff very friendly and welcoming, got early check in and even they upgrade my room :)

no bar fridge.

staff, comfortable bed and a bar on site, also very central for touring on motorbikes or car

is a charmless place, but there are b&b's available if you simply have to indulge your kids in the myth of the monster

and kettle, very dog-friendly, amazing location right on the great glen way i was kindly allowed early check in too which wasn't a

nice to have a full kitchen to use

we used the kitchen and the dinning area

but there was an extensively fitted out full sizw kitchen

it was great to have a well equipped kitchen to use and a comfortable dining and sitting room