courteous & helpful staff (allowed early check in). central location. nice room. (+) hotel staff was wonderful and allowed for early check in and late check out (+)of early check in/flexibility in allowing late check out--and the breakfast granola--the best i've (-)was not helpful with early check in

unfortunately we didn't have time to use the fitness room or pool

the only thing i didn’t like about the stay was the fact that there was a bunch of college kids parting in a room on our floor

cold pool, kids were not able to enjoy wish the hotel connected via skywalk to the convention center shower

e pool was warm, with other kids to play with friendly parents, and open late for late night swims

thanks to my girl carla( who i never got to meet) for my early check in and excellent room with an (+) the staff was friendly helped with issues effectively and immediately even helped me with an early check in which was much needed

kids run wild couldn’t even use the

something happened with the room service on the last day of my stay

in green room service - not requiring new linens, towels every day- yields $5 / day food voucher

the amenities, gym restaurant, after hours pantry, business center was excellent

view in my room and they got us in for early check in about 6 hours before time

location to convention center, centrally located. accommodated early check in.

really like their reading area in the lobby, rotating rooftop restaurant, 24/7 gym and free wifi

hotel was the epitome of what a hotel should be- fantastic service, friendly staff, and a great breakfast buffet

i was beside a room that kids played in the hall way screaming at 6am in the morning

they allowed early check in, we didn t get a king bed

early check in, good location and parking

late check and early check in friendly staff clean and great location for cheer competition at convention

charging for wifi; no complimentary breakfast; high cost for parking;

location and room service

i had requested an early check in and they did not disappoint

arrived early and staff accommodated an early check in

the pool was closed.

decor, clean, crisp, modern, kitchenette, bed

was 10:25 and they had already pulled the waffle batter from the breakfast area i still had 5min to make me a waffle

early check in was excellent

breakfast quite good. lobby beautiful. gym decent.

great location, fantastic staff, lovely room, nice bar / restaurant

rooms were really small, the gym and pool were super small too

didn't try the bar or restaurant but they appeared busy and people appeared to be enjoying themselves

early check in and parking

2pm)

the hotel accommodated all of our requests, room on a high floor, king size bed, and early check in

early check in when booking

i appreciate the late check out

location and early check in

the early check in, great staff on all shifts, real breakfast, super comfy facility, and within walking

easy access to rooms and very good comp breakfast..

elevator was broken laundry was broken toiletries were empty

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

we were able to easily get an early check in, the check in process upon arrival was very quick and painless, and the hotel was

breakfast was excellently display, variety choices to eat

i used the gym and that was very nice and we enjoyed playing foosball in the lobby

it’s great for kids with the games and free breakfast

the hotel also let us late check out at 1 pm and even let us park in their parking lot for the day while we rode (bird

she reached out early in the day as i had requested a possible early check in, to let me know the room was ready

the spa tub was amazing, the bed was super comfy and the staff were so kind and helpful

breakfast side door entry(loved this little niche) main level decor

older home for a bed and breakfast

great staff, beautiful decor, comfortable accommodations, good breakfast

early check in, parking

flight arrived on 5 am morning and the receptionist kindly to help us for early check in service, so that we can take a rest and shower

too much chlorine in the pool would be my only suggestion. other then that all was excellent

we all enjoyed the breakfast (diverse selection) and my son really enjoyed the small pool

like it they were not serving breakfast as this was included in my package the gym was not open to guess which was included in my package the pool was not open for my children

close to airport and gas station, great for early check in.

having a full kitchen and extra pillows on the bed

the kitchen and the couch set right next to the door way

kitchen

perfect except for the description of breakfast

employee greeted me with a smile and, an early check in after being on the road for 13hrs

updated rooms. close to airport. great shuttle service.

room service lunch tray was still on hallway floor the next morning even though i called about it

didnt like the price of the room service $85 for two adults and 2 children to eat was outrageous or that there website said

crying kids should be put on the same floor

friendly towards dogs and cats, spa, breakfast, location, mini fridge with freezer, and early check in

having an early check in available was great

location swimming pool

half hour later she tracked down my fiance in the laundry room to inform her we had a noon c/o and it was noon

breakfast selection was awesome

early check in

room was dirty, the pool was filthy, hot tub was out of service, gym was closed, breakfast was advertised but they didn't offer

have enjoyed the availability of the gym and the pool accommodations would have been above average had i had time to enjoy

gym was closed everyday

open in door pool