early check in

shout out to orlando who helped me with an early check in request

especially elvin the pool bartender and manuel

across from the beach staff is very friendly drinks are amazing casino was beautiful overall i would definitely

gym facilty has large glass window that faces pool area and beach

they accommodated us with early check in

the staff were amazing and did an early check in for us

was supposed to call us for an early check in but we did not get a call until after the normal check in time

the cleanliness of hotel and pool area was great for kids and adults, breakfast was serve early mornings

we were granted a late check out

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

the pool was everything you could hope for

beautiful pool area too

location, pool

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

early check in

good pool

no telephone in room to communicate with the clerk or room service

wifi didn't work in our room

no breakfast was provided and the wifi didn't work in the room

natasha went above and beyond in allowing us an early check in

i also like the kitchen area

it didn't have the fridge in the room. they had kitchen near the room.

kitchen in the lobby has a stove, microwave and a fridge

breakfast served, but it has communal kitchen for all

we arrived so early and he arranged early check in plus breakfast for us

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very

everything excelent. friendly persons nice and clean room and pool.

i like the location and the pool, the quiet atmosphere ud83dudc4c.

the breakfast was delicious

he was so friendly and was able to get us an early check in which was extremely appreciated

the cleanliness of the rooms and accessible features like the pool and coffee.

the pool was a nice bonus - it was very cool and refreshing

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

facilities were wonderful (pool, rooftop)

early check in with friendly staff

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a plus

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and sunscreens

were wonderful at acclimating our luggage for early check in and check out

i had to wait 2 1/2 hours for my room, when i request a early check in, only problem i need

check in staff very helpful in keeping luggage and preparing the room for early check

accommodating the staff was for a very early check in

outside in the pool area, i did fall because it's quite slippery. that needs to be addressed.

iron and ironing board is located in the laundry area

they even allowed us to park early since they didn't have early check in

room service for breakfast was helpful and wonderful.

•kitchen was fully equipped and clean •their social media marketing for the hotel and restaurant

nice pool, kind staff, great room

bathroom size, hot tub, robes, kitchenette and room size , parking, rooftop

one more annoying thing - they charge an extra 75 usd for early check in or check out

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

breakfast in the morning was very good and we then relaxed on the roof terrace

very expensive breakfast and drinks/snacks in the room

breakfast could be ordered the night before and be delivered to you room

early check in after getting off our cruise ship. we had a late flight the same day.

wasn't labeled sheraton; breakfast not included with early check in & they didnt say so we had to pay; key card to go down & scan panels on different

we appreciated the early check in, and upgrade

great location to restaurants, beach, various attractions. shuttle available

booked that hotel because of the casino

as a veteran i wasn t able to get a discount and i was over charged for early check in.

on the first day, pablo helped us do the early check in at 6am, allowing us to get some rest after the red-eye flight

we arrived for an early check in the hotel's system was down

helped with early check in and late check out arrangement

had to pay for an early check in

breakfast was included. they also was very accommodating for early check in.

the bar closes too early 1am

stuff is incredible helpful. place is full of everything you need from micro wave to gym

grandkids like the pool very clean near to airport main high way walmart good

the breakfast was excelent

the room was very large, and our early check in was accommodate.

loved the gym size and equipment options

the staff in the kitchen and room was nice.

we didn’t use the kitchenette but it was nice

studio was well equipped with a mini kitchen, no stove but it has a microwave

i was allowed early check in after my long journey and every single staff member was genuine

the pool was not open

loved that we had a great ocean/pool view

make sure to eat a puertorrican burger just by the pool in the 5 o clock somewhere bar & grill

i loved that there were multiple options for meals - and that there were kids meals