they offered an early check in.

we got our room early and the early check in fee was waived

pool and spa were great

family loved the big rooms, the wonderful breakfast, and i loved the gym

its a nice spacious room with a decent size fridge ,free parking , complimentary breakfast , free wifi and jacuzzi and pool r open

room service ladies were so quick with cleaning your room everyday

>free car parking. > clean rooms. >ice machine. >early check in.

excellent service. i was with family and your hotel allowed us early check in and super quick

was able to give me an early check in because a room was available

well appointed room. great breakfast! loved the belgian waffles.

i was very impressed. no view and pool out of commission but i was very impressed with the room.

they accommodated my early check in request

pooled looked nice but did not have time to use it

breakfast, just a bistro bar i guess

the pool was heated and my family had a great time

we didn’t use every amenity we liked the fact that there was a heated pool, a bar (with delicious espresso martinis might i add), friendly staff and the hotel was very

receptionist is super nice but early check in fees is a ripoff

pool was really cold

pool is too small

was a great experience.. loved the pool and the fact they had a party for new years..

pool

early check in has always been available for

gus the desk clerk was fantastic helping us get an early check in time

offer early check in

the early check in was most convenient.

also, nothing on the website said that you could not park a trailer there

the facilities, including the pool and bathroom, were well-maintained and contributed to a comfortable stay

early check in

early sunday morning, while still at my friend's house, another friend let me know he could give me

everything.....early check in

the location is great so is the staff and pool

pool looked clean, too

we got early check in and the room was more than expected...very large and had a full kitchen

but downstairs was nice with the patio and easy access to the pool

well worth every dollar and very good unexpected breakfast

the pool closes too early should be open till 10

view out of my window at room 215 was just staring basically at a tree and half of the pool in the center courtyard

to business meetings, the check in time at 3pm with no option for early check in created problems for my business

the late check out

the room was nice and clean and ready for an early check in

asked for early check in, an upgraded room and late check out - they accommodated me with all requests

i liked that we got an early check in and everyone is really nice.

gym needed tlc and machines were missing parts and/or broken

the water slide, the spa and level of service. the restaurant staff

helpful - especially rebecca at reception who was fantastic on our arrival, helping us with an early check in and all sorts of other lovely extras for our stay

booked the hotel about 2 months prior and asked for early check in about 1 or 2

staff were very attentive, easy check in process, they upgraded our room and gave us early check in and all of the facilities were amazing

cluding adults only outdoor spa pools), gym, restaurant service, very beautiful place and balcony views were

amazing for family and kids

i loved the size and the staff! the beds were comfortable. early check in was a breeze.

the full kitchen while making thanksgiving dinner was a game changer

free breakfast was 5*, free wifi & free parking what more do you need

i also used the gym and i liked it

the full kitchen is absolutely everything

parking in front of unit. staff was very helpful and allowed early check in.

beautiful garden on site and pool area

friendly employees and paceful place, very good time im the pool

quiet, clean property. enjoyed time in the pool.

accomodations and staff were great pool was clean very quiet

that i was able to do early check in and was offered complimentary late check out

the bar closed too early

nice room and lobby and pool

garage parking high cost gym was not open room service for food orders not available to go dining options were limited and not easily

location by the great shopping center, the tennis court on the parking roof, love the gym

this was on 03/03 gave us an early check in cost 50

early check in was no problem on the day we arrived

walls are paper thin and there were some kids who were running and screaming inside the room next to us, which is more the parents fault,

the hotel offers to give you anything you may have forgotten and with 3 kids that was awesome

room was near the laundry and service area and one staff member was so out she woke us up

we were attending a wedding and arrived early

it was at full capacity when we were there so no access to any chairs and very over crowded for kids to enjoy swimming

it was nice & the kids did enjoy it, but wished it was bigger to accommodate more people

enjoyed the quick room service and also the excellent food and service at the silver trumpet restaurant

early, the performing arts and massive shopping center was a short, pleasant walk away, the pool and hot tub, the stunning lobby and garden entrance, the excellent customer service from the

they even have early check in if there is rooms available

staff, excellent bed and in-room facilities, on-site gym and laundry

also loved that the gym was open 24/7

amazing room, complementary gym and laundry.

nice gym and laundry facilities

early check in

we were able to get early check in and a free shuttle to and from the airport which was amazing

cab shuttle to the airport was excellent

great seevice and loved the jacuzzi/spa tub

i understand that covid precautions had spa closed but pool and area around it were very very nice

they have allowed me early check in both times

there were not towels and the pool at nights so i had to walk back to our room very wet.

the pool and jacuzzi looked very inviting

the breakfast needs improvement

the continental breakfast was deceivingly tasty and filling

my flight got in earlier than expected and they did their best to get me an early check in

did not get room i paid for, extra charges for parking and early check in were added but not stated at time of booking

she is also in charge of setting up the breakfast and again she was rude to me and my wife and kids, she was all rushing us to eat and get out of the room where we were eating

free breakfast offerings should include bread and/or bagels

staff is nice and there breakfast they have is one of the best that i have had at any other hotel

clean, great customer service.. and early check in.. i would highly recommend this hotel

the room was large and quiet, the gym is open 24hrs, laundry facilities available

woman in the bar area could not be bothered with us

did not have the breakfast but the drink i got at the bar was good. i liked the hotel overall

safe and quiet for a solo female traveller, pleasant pool area and gym also.

i requested an early check in through the app and got ignored, then called the property and was told i have to

we were looking for early check in and they called as soon as it was available

very accommodating for early check in

they even let us have early check in

too far from disneyland for small kids

alexander was awesome, she was very helpful and accommodating for our attempt at an early check in since we had a wedding to attend

is always amazing, early check in is always available

we arrived pretty early ground 7am, and were greeted by skye at the check in desk

the breakfasts and happy hours were far above our expectations, and we were able to utilize the hotel

the breakfast

i requested an early check in

the homeless people doing drugs in the laundry room and leaving there drug foil and trash all over the hotel grounds

had laundry on site

the small pool is great for the kids and is always clean

nice big clean room. only thing i didn't like was the pool was closed.

we requested a early check in

rooms and tv are large. check in was fast and allowed early check in with out a extra charge.

was in the other side i think her name started with i or l they where also able to accommodate early check in and i only had to pay a small fee of about 40

early check in and even a complimentary cocktail when i ordered lunch at the bar

5 miles away from disney but we still manage to get there first in line if you leave early

we asked for an early check in, we were taken care of

they even offer early check in if available

staff is excellent and have helped with early check in a few times

advertisement, no pool, no jacuzzi bathroom floor were dirty

very good pancakes at breakfast what you can enjoy on rooftop terrace

at the front desk was kind enough to let me do an early check in

staff went out of there way to get me an early check in which i appreciated

hotel is very clean, well kept, has a pool, hot tub, exercise gym and offers free breakfast

the kids enjoyed the pool and the whirlpool was terrific

breakfast was pretty good, and the woman in the breakfast room very nice

sometimes they charge an early check in fee which isn't refundable or no fee at all

needed early check in to get ready for a wedding

staff, upon entry we had called for an early check in and they told us to come around 12

no early check in not very clean bad area

helped me out with an early check in because of personal problems i had to fix when i got there and they gave me a room

hour early check in as compared to most places

early check in, clean rooms, friendly staff, free cookies, a couple of blocks away from

the location was great. the pool/jacuzzi were great.

of staff, no room service which was one of the perks we wanted

room service was great and loved the convenience of having a mini fridge and microwave in our room

my kids loved the free cookies and staff is very nice. we feel safe staying here.

could not do a early check in

front desk staff was very friendly and very accommodating for our early check in.

the early check in facility ,i paid $40 and didn't have to wait till 3 pm

they allowed us to do an early check in because we arrived early even when they were working through the power outage

starbucks and bar on site

staff were pleasant and helpful and facilitated an early check in for us

laundry - having to pay with credit card

traveled from colorado to disneyland with our 3 kids, 13, 10 and 2

the gym is small but really decent for a workout

gym did not open until 8am air con was extremely noisy

able to get a early check in and late checkout pool and jacuzzi was clean room was cozy and

they were very welcoming when i got in and had my room ready for an early check

also the bar no one ever helped us despite waiting yet we saw them help others so i thought that was rude

comfortable beds, clean pool, friendly staff

there was dirty laundry