good location, early check in

no free wifi

rooms were lovely and evening meal & breakfast perfect

parking was available but could be better felt a little unconfortable

the only negative - selfish people parking, taking up one and a half or two spaces at times

they allowed early check in.

were very accommodating and gave us an early check in as we were going to a wedding

location, plentiful parking space, adequate sized rooms with clean facilities

all staff were very friendly .kitchen and dining especially.food was lovely..rooms very clean.

kitchen probably the weakest point

we were offered early check in which was nice

a comfy double bed and an equally comfortable fold down double for the kids

late check out

room - very pinterest as my kids called it

;) kitchen/

dog friendly and i was fortunate enough to get an early check in. room had an extra living area

bathrobes ,slippers) were provided

great location. easy check in with free parking.

dogs not allowed in bistro but could go in bar area.

receptionist took a room service order for a 2 course meal as soon as we arrived at 9pm after climbing ben nevis

had an amazing stay at the hotel, the staff were very accommodating and let us have an early check in as well as a late check out

breakfast was sumptuous with attentive service

gardens peaceful and colourful the castle is magical dinner and room presentation spectacular breakfast tableware wedgwood and silver we were transported back in

the room service is not available to the rooms located in front of the walled garden

dining options and diner time (the only real dining option is formal and not adapted for young kids) (-) we thought it is strictly jacket for man, and we would prefer to be separated from families with kids as much possible (+) food was excellent too - not just the fancy meals but even simple stuff like the kids menu pasta (-) kids eating off a coffee table not ideal and strange mix of elderly couples clearly displeased at

clean property. friendly staff who went out of their way to facilitate an early check in.

kids loved the bunk beds. it was super clean and had everything we needed for our short stay.

kids and husband enjoyed their burgers and pizza and can’t complain when the kids meals are free

the food was lovely in the bar but would have liked a small kids menu

early check in time

bar prices changed sometimes, the same girl charged me different prices for the same 2 drinks when

car parking available next to the pod

the bar was nice and the seating areas were comfortable

comfortable, own parking, stunning views and loved listening to the sound of the water hitting the shore

staff kindly prepared a room for early check in

the rooms are huge and comfortable. the local restaurant and bar is incredibly.

wifi was poor quality

was no information on the hotel, facilities or menu including room service in the room

wifi in the rooms not strong but fine in bar and lounge