not much except the early check in!

breakfast was super, all the staff were super friendly

was not cleaned properly, no shampoo, only decaf coffee in room, pool was freezing for the kids

once as i was putting kids to bed and the other at 6 am

was not expressed with their breakfast. would have liked a better selection of items.

early check in and luggage storage were happily accommodated

everything was perfect, and the pool was fun too

warm pool, quality breakfast, comfortable and clean room.

we did have breakfast there as well and no complaints

warm pool, quality breakfast, comfortable and clean room.

the staff were great and friendly, and we were able to go our early check in which was great considering they were so busy this weekend

we had a spa bath which was very comfortable

was no lock higher up on the door

the spa room

tv channel choices are basic, no bubble bath for spa baths, some rooms have little to no plug ins and no where near the bed

parking and early check in with luggage before event at roger s place was excellent!!

early check in and late check out were a necessity for me on this trip and they happily accomodated

was able to get early check in and great location

gym didn t have a weight rack. but otherwise great.

room service came in me and my s/o were still asleep

excellent service! early check in and late check out!

the pool was nice and the selection of gym equipment varied and clean

pool could have been better- towels all over area (messy guests) and had to go to front desk for

pool was chilly. no hot tub. hotel parking is too expensive so we parked in the parkade nearby.

breakfast was very good! we had the omelette and the chef was friendly and courteous.

amazing views and super accommodating. we needed and early check in and it was no issue.

i asked for early check in they upgraded me to a room with a beautiful view and two queen beds instead of my

had a wedding to go to the afternoon we got there and the staff made it possible for us to get an early check in while they were fully booked the evening before

staff at bar and evening very friendly

did not like to have to pay for parking, not being able to order room service, very small bathroom, no towel hangers ,and countertop space

asked for an early check in and was told it would be $50 for the housekeeping staff’s efforts

noisy, didn’t respect my early check in request, rude staff, expensive, disappointing bed size

we had early check in

they allowed us to do a slightly early check in and have late check out times compared to other hotels

good location, arranged an early check in.

able to accomodate early check in plus awesome breakfast

wifi was horrible in room 501

bed sheets didn't fit the bed

lots of space, had the pool to ourselves, full delicious breakfast, quiet hotel and great spacious room

the staff was very friendly, breakfast was amazing! the pool and sauna was incredible

likely should have booked a day before my requesr for early check in was not read in time

quick and early check in.

early check in was accommodated

gym was quite small and highly visible from lobby area

kids and my wife scared and didn’t

when i book i always ask for an early check-in if possible, and they have always accommodated that

staff was very friendly and considerate - downtown location was amazing - early check in time was provided - room was comfy - fridge and microwave in room were

called early in the day of check in to confirm still arriving on time

the breakfast is really good as well as their room service!

the hotel is run down. tiny swimming pool and the gym oddly located.

we arrived early and our flat was ready

the staff were super accommodating for our early check in

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen, 2 bathrooms

fitness centre small but ok

extremely friendly staff, lots of extra towels when asked, no charge for early check in.

i stayed with my kids one night i have to book a different hotel for the rest of the trip

for money, huge bedroom, adequate continental breakfast with hard boiled egg, a small gym and laundry is a plus point

it was so clean and had a very good breakfast

location very good no breakfast because the (civic)19 but everything good

also being able to have early check in time and they accepted dogs

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in which was $20 extra

need grab bar in bathtub

one bar of soap only and half-full shampoo pack

the evening staff helped with a laundry situation

we asked for an early check in and a late check out and both were no problem

good place for longer stays with the kitchen supplies n bigger fridges

work out room & pool

also the staff was super friendly, big thanks to gus who helped us with a late check out in our last day, info about the city, and a friendly smile always

happy with the size of the room, lots of space to play for the kids

asked for an early check in and they went above and beyond and got me in very early

breakfast was a great value and the staff accommodated special requests for my wife and i

great breakfast

breakfast was wonderful!!!!

coffee was weak at breakfast.

asked for an early check in and they were so accomodating

free usage of laundry room was great

very friendly and efficient staff from front desk to kitchen staff

we didn’t use pool and we weren’t around for their social hours m-w but it sounded great

clean, large and spacious room with kitchen and a. excellent breakfast!

also i appreciate the early check in

my kids enjoyed the quiet pool area

the pool was clean as was the hot tub and pool area

the bed, the pool and hot tub, the gym, the included breakfast, heated indoor parking!

the room service was not good at all it was too salty i could not eat it at

is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early check in time which was great

bar was brilliant, manged was friendly and knowledgeable

parking was plentiful

the pool/ sauna area was well maintained, excellent towels were appreciated, and the lounging chairs

kids liked the pool.

charges $30 for an early check in

nice and big gym

in a room that didn t have proper hearing working, the hallway was frozen, the staff at the bar was rude

breakfast buffet, proximity to restaurants and the mall, a/c, free parking, and good blackout curtains

very clean, nice full breakfast

welcome, efficient, early check in

my kids had lots of fun

the pool was closed for the second day of our stay which we weren't aware of at time of booking

very large room, good free breakfast setup

the pool was perfect for the kids

we get there i think it was too early check in and they forgot the to out the table in the proper place and forgot to put the

gym, spa restaurant room facilities

rooms,jacuzzi and the small gym…tv network(got youtube,but netflix need to sign inud83dude0cso not able to use) we’ll

rooms were comfortable and clean, the gym facilities were also good

pool could have been bigger.

i like that they allow us to early check in. the front desk lady is so niceud83dude42

size, value for the dollar, location, swimming pool, good selection for hot breakfast, amazing staff all throughout, comfortable bed, and last but not least, nice shower

size, value for the dollar, location, swimming pool, good selection for hot breakfast, amazing staff all throughout, comfortable bed, and last but

the best service, every employee is excellent. perfect breakfast serving, perfect room service.

was super , friendly staff, great facility, clean, pool ,hot tub

that checked us in was superb--we needed an early check in and she made it happen underground parking is great especially in winter rooms are

staff are accommodating, breakfast is really good, the room are nice with a small kitchen ☺️ good parking space

breakfast served hot with a fresh omelet cooked in front of us by the chef

breakfast was really good and staff was excellent!

hotel was quiet and there was a bar in the attached hotel which was nice

in takes foreverrrrrr and theres no such thing as early check in, which is horrible

the location is great. staff got us an early check in which was very appreciated.

great room!! early check in time was very convenient. all requests were honored.

i got an early check in time , readily

a lower floor,got an email saying i would be on the 4th but was on the 6th and i had asked for an early check in, got the text at 3:30 to say our room was ready, had to stand in the line up

could not get a early check in

i asked for an early check in and they accommodated this no problem

requested an early check in time and the staff easily made that happen

were able to accommodate an early check in

the denny s staff and room service were great

was a quiet location and they were able to accommodate an early check in and my preference of room

good breakfast. lots of choices. eggs, bacon waffles, oatmeal, juice, all day coffee.

breakfast was excellent

the kids loved the pool and we all slept great

the breakfast was amazing

early check in and late check out (3pm and 12pm)

to covid-19 they didn't have the pool open or the full breakfast, but you could still access the gym and they offered bagged breakfast items for you to pick up in the morning

innovative kitchen bed arrangements blinds pool breakfast the outside barbecue the price location big

liked the kitchen and the breakfast was great

the rooms with the kitchen are a good size and fully equipped