early check in staff value breakfast

breakfast had a good range of items

gym was bigger than most and can actually get a good workout in

nice breakfast , gym, room.

we wanted easy access to hollywood casino and hershey businesses

we were attending a wedding and needed to change which required an early check in and they were thankfully accommodating

fast, early check in. very friendly staff and clean, quiet, comfortable rooms.

we also really liked that we had a full kitchen

my grand-kids thought it was the best hotel ever

the activities for the kids in the hotel and the breakfast~

check in promised early check in time as requested at time reservation was made but front desk was not impressed and

pool and hot tub area was very nice, especially in the morning with the sun shining in

was extra friendly and helpful, the bar downstairs was very convenient and the food was delicious

kitchen closed early one night

convenient location close to the casino.

it took 45 minutes to check us in they charged 20 dollars for early check in which we were only an hour early and tried to put us is a room that wasn’t even

no breakfast

breakfast could be better

the location was great and breakfast was good

i like the fact it was clean.. people were friendly, and had a decent breakfast

friendly staff that assisted with our early check in assisting this relocation to this property with ease

pleasant staff. great pool. great location.

even though we didn't use the pool, it still looked beautiful

pool was clean

my daughter enjoyed ours in the crystal clear swimming pool

the location and the pool the staff accommodated my early check in request and was nice

was great, we were slightly disappointed that the pool was empty because the water truck bailed on the hotel but we can't blame them for another

staff is always friendly the rooms are always clean it is a nice pool the only complaint is the water in the pool is always

friendly staff, indoor pool

although i was too tired from driving to swim in the heated pool or try the work out room, it was nice to know that i could if i wanted to

able to get early check in, close to troegs (our favorite brewery) and herheypark for those with kiddos

the breakfast was awsome and the kids loved the

laundry facilities on site

sitting in a closed room with severely over chlorinated while your kids swim sucks without water

got to do my laundry

service at check in, accomdating early check in, good breakfast.

good breakfast

think the morning breakfast could have been better

breakfast was hot and they had a very good selection of items

much everything; good breakfast selection was amplified by cappuccino machine

the staff couldn’t be more accommodating from the front desk getting an early check in, to the day we left the attendant in the breakfast area was more than happy to cook

super clean. staff was so friendly and breakfast was excellent.

from the front desk getting an early check in, to the day we left the attendant in the breakfast area was more than happy to cook more food 15 minutes before they were scheduled to close

we enjoyed the breakfast, and the attendant was very helpful

breakfast was good, and the gym came in very handy during my stay

front desk very accommodating for 1 hr early check in

clean rooms and common spaces. the pool was clean and as advertised.

kids love the pool and hot tub

filthy bed sheets dirty lights didn't work mirrors smudged could tell cause the room was so dark laundry room dirty no ice in downstairs ice machine

the breakfast could have a little more variety. but overall it was ok for the price.

friendliness if front desk early check in

ev charger in the garage was wonderful if they could find a way to keep gasoline cars out of the

to find location, great staff, very nice and accommodated a last minute early check in which i

enjoyed the kitchen in the room

kitchen wasn't perfectly clean but it was still good

i like everything in hotel.. i am feeling like a home the jacuzzi , pool and gym was excellent

the laundry option was great

staff accommodated our entire party for early check in

messaged ahead of arrival if early check in was possible

trouble getting the washer in the laundry to work, to find it was the outlet breaker needed reset

swimming pool was closed and the bag of breakfast only came with water, muffin and a fruit cup, and when i

the staff and room were nice. also, the pet fee was very reasonable.

management provides early check in. much appreciated!

staff, accomodated our early check in request, too

we called to see about an early check in & we kept getting

accommodated early check in request. staff was very helpful and pleasant

they even accommodated an early check in time

early check in was only 2pm, staff had attitude

let us do early check in,upgraded our room, & included free breakfast for no extra cost

the hotel allowed me early check in without charge

room is big space clean so nice pool!

pool, fitness center,game room with pool table,and ping pong table, restaurant in the hotel, bar in the hotel,arcade

there is a hot tub, indoor and outdoor pool, arcade, and gym

thanks for the late check out and the early check in

place was a zoo of little kids like hundred of them running around screaming in hallways at 11pm the staff didn’t care

thanks for the late check out and the early check in

ask for a room on the top floor so i don't have to listen to kids running back and forth and dropping things on the floor over my head

there were a lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby bar