very courteous front desk that accomodated our early check in request

pool, hot tub and sauna were very clean and not busy (i was the only one there)

the breakfast options were delicious and the lady running the breakfast was very sweet

all the staff were friendly and helpful. breakfast and cookies were great!

very spacious lots of parking pool and jacuzzi was great love that there’s vending machines and breakfast was also an amazing

usually request early check in when i stay there

hotel was able to accommodate an early check in which i appreciated

the friendly lady let us early check in

guest laundry floor needed to be swept

breakfast was nice.

appreciated the early check in as we were heading out to a family reunion

bed was comfortable, nice gym, nice pool

due to covid the amenities were closed, so no pools, gym, or breakfast

room was on ground floor, right close to gym and reception, it was really noisy even during night, and staff starts discussing their news

looked new, kids enjoyed the pool, common area on the first floor.

the warmth and kindness of the staff especailly bartenders nicolas and pam loved loved loved the early check in n late check

since room service isn't daily, there needs to be hooks or handers for towels in bathroom.

i think that the free adults drinks should be served from the bar set-up instead of being served behind the seen

like the ability to do laundry and go swimming with the kids

kids couldn t connect to wifi, swimming pool was a bit too cold and salty

the location and price are great. the staff is accommodating about early check in.

didn't like that they didn't have breakfast there like they said they would have

once i got to the correct room it was clean and comfortable minus a lack of kitchen ware.

having a kitchen and large fridge was essential and everything worked well and was very clean

they provide cookware and there are a small kitchen in the room good enough for make a simple meal

i was able to get a super early check in without any additional charges

my kids all had options of what they liked

bag breakfast. fruit yogurt granola bar. was ok. kids needed more

room spacious and clean, bed was comfortable we slept very well

breakfast was a bonus, and had a nice variety of things to choose from

the staff was accommodating for us with an early check in which was really helpful for our stay

had wifi connection issues if you had a i- mac or i- pad- no it person on staff but the hotel did

free breakfast was a nice bonus. laundry facilities were also a big plus...

easy free covered parking

we weren t complaining about anything but they comped our entire breakfast for 4 adults and 3 kids

accommodated our early check in time

the kitchen in the room.ni

kitchen was good to have but there were 4 of us and only 3 plates bowls towels etc provided

room size and small kitchen inside was a bonus and i used kitchen a lot!

the kitchen and dishes were a nice to have so i didn't need to eat out so much

got early check in

it would have been nicer to get room service without asking, but staff was friendly when i needed new towels / supplies

wifi worked well

room service and minibar items very reasonably priced

the ev charger didn't work for us

they were able to accommodate an early check in request.

check in: -i requested early check in and was granted that request -while i waited for the room to be cleaned, i was able

plus we were allowed early check in as we had a meeting to attend

great hotel everything you can need right in one place. the bar and restaurant are both amazing.

only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes

nice clean room, comfy beds, great service from staff. early check in was appreciated.

requested early check in & they accommodated, which i'm thankful for

requested early check in and they did seem less flexible than other hotels about accommodating this need

due to personal reasons, i have to do early check in, and they respond quickly and almost satisfied all my requirements

with a bottle of champagne for our anniversary and early check in made our stay that much more special

we were able to have early check in, which was really nice after a long morning of traveling

nice people and early check in

there is no room service and housekeeping is every other day of your stay

wifi was a bit problematic but was resolved.

ordered room service for kids and they loved the food

the staff were gentle and were able to do an early check in for us

have stayed here many times with our kids when visiting portland

i had hoped to visit the gym and the pool but did not

the breakfast that is included is also very good and just added to the value of the already great price

the pool and the breakfast was amazing. good options for kids and lots of variety

liked the decor, the friendly staff, and that the hotel was able to accommodate our early check in

breakfast selection and the staff were very accommodating with early check in and late check out

got lucky with early check in availability

staff & laundry room

i would love to come back when the pool and hot breakfast are back

we were allowed an early check in without a hassle

having a kitchenette in our room-pots/pans, dishes/glassware, silverware, kitchen towels

only thing we had to ask for was dish soap they forgot to put in the kitchen

the fact that this is one one the few places we have stayed with a kitchen that provided

laundry room was right next to our room, having a kitchen facility in the room was nice

happy early check in

allowed for early check in but did not notify me or booking

well also used the laundry facilities which were

laundry facilities were very outdated

v w/cable and a laundry room

front counter facilitated an early check in for us upon arrival, which was greatly appreciated

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

service in the bar - worsted chicken wings ever ud83dudc4e ac on the room super loud

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

it felt a little like the kids were running the house

early check in

wifi was fast and free. the guy was nice. the area wasn t bad at all

wifi was very fast, with no interruptions

small parking lot

public transportation to city centre nearby, free parking

getting a early check in really helped

the staff was able to get us an early check in which was great

accommodative staff, early check in, late check out, fabulous indoor pool, hot tub, and sauna

location, pool, rooftop bar- bartender was great

the pool and spa but it closes at 9pm and is very busy with children

the lady in reception (katie) was extremely helpful with our emails and requests for an early check in and other questions about transport and parking options (+)was so nice for the corner room upgrade and early check in (+)last minute booking and a slightly early check in time

* room service food was great-tasting and great value

the hotel bar closed too early

the drinks at the bar very good i love

restaurant and bar very good

allowed an early check in, and personally looked over the room

early check in, price. nice room. friendly staff.

super clean. friendly staff. bar had some unique cocktails and decent food.

professional staff, prompt service, from room service to front door

they messed up on my room service breakfast

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

$50 for early check in unless i wanted a room with no air conditioning in 95 plus

early check in fee, even though their check in is at 4:00pm

staff, very good room, early check in, size of room--we had a suite

gym need more space although exercise bard offer an alternative

great suite, great breakfast and happy hour. beautiful building.